ibis Casa-Voyageurs 3성

고객 평점 (ALL 평가) 4.3/5 298 리뷰

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호텔설명

호텔 추가 정보

  • Strategic location

  • Accessibility of the tramway

  • 1 meeting room

  • Free parking + WiFi

  • Modern and contemporary setting

숙박

호텔 위치

ibis Casa-Voyageurs

Pl. de la Gare Casa Voyag, Avenue Ba Hmad
20500 CASABLANCA
모로코

GPS:33.5902, -7.5909

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

IBIS KITCHEN RESTAURANT

Salads, tagines, pasta, meat, fish, and a range of drinks and desserts await you in our restaurant. Ibis Kitchen offers authentic local and international cuisine in a modern, relaxed setting.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  298 리뷰

TripAdvisor 평가  4.1/5  301 리뷰

Will stay again

트립어드바이저 평점 4.0/5

Denis F TripAdvisor 인증 리뷰

Staff is very pleasant. Rooms are clean, short walk from the train station. Not very noisy. Atm available at the train station. They do serve alcohol in the bar and have a selection of american liquor and beer (Bud)

Dear Denis , Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay, appreciated our staff's service, and found the rooms to your satisfaction. We look forward to welcoming you back for another pleasant experience. Best regards, ibis Casa-Voyageurs

Basic, Basic, Basic, (If not sub par)

트립어드바이저 평점 3.0/5

jbones718Brooklyn TripAdvisor 인증 리뷰

Basic, Basic,Basic,. If you need to get across the street to the train station in a timely manner the next day, then this is your place. One night only, beyond that you should consider other options. A/C was as powerful as a childs breath, I asked to fix, they said it was all the way up. We just opened the window and thankfully there was a good breeze. Hairs in the bathroom when we got in, broken faceplate to room lock. We dealt with it for the nigt, but wouldnt do it twice. Desk manager told us we had a king when we had a full. Good Luck People. Your time could be better or worse.

Dear Brooklyn, Thank you for taking the time to share your experience with us. We’re truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the issues you encountered, particularly with the air conditioning, cleanliness, and the miscommunication regarding the bed type. This is not the level of service we aim to provide, and your comments have been shared with the relevant teams for immediate review and correction. On a positive note, we're glad that our location across from the train station served your travel needs conveniently. Still, we understand that comfort and quality are equally important, even for a short stay. Your feedback is valuable, and we appreciate you bringing these matters to our attention. We hope you’ll consider giving us another opportunity in the future to provide a much-improved experience. Kind regards, The IBIS Casa Voyageurs Team

A nice hotel in a convenient location.

트립어드바이저 평점 5.0/5

huskertravelers TripAdvisor 인증 리뷰

Very nice hotel across from the main train station. The hotel was clean, modern with a fair price. The staff was professional and friendly. Our room was tastefully decorated with comfy beds and a modern shower with good pressure. The breakfast is included with hot and cold choices. The location is safe with several cafes. For the price I highly recommend.

Dear Guest, Thank you so much for your wonderful and detailed feedback! We’re delighted to hear that you enjoyed your stay at Ibis Casa Voyageurs — from our clean and modern rooms, to the comfortable beds and well-equipped bathrooms. It's also a pleasure to know that our team’s professionalism and friendliness contributed to making your stay enjoyable. We're especially glad you appreciated the convenient location, safe surroundings, and the variety offered at breakfast. Your recommendation truly means a lot to us! We look forward to welcoming you back on your next visit to Casablanca. Best regards, The Ibis Casa Voyageurs Team

All OK except for really firm bed mattress

트립어드바이저 평점 4.0/5

Philip R Solo travel - TripAdvisor 인증 리뷰

Very convenient for Casablanca's main rail station and places to eat nearby. A typical Ibis hotel and room was clean, usual standard and the bathroom in good order. My only complaint for the room itself was the bed mattress was very firm. The self service breakfast was average, the range of food was not as good as other 'regular' Ibis (ie not Budget, Styles etc) in other countries.

Dear Philip, Thank you very much for sharing your detailed feedback following your stay at Ibis Casa Voyageurs. We’re pleased to hear that you appreciated our convenient location near Casablanca’s main train station, the cleanliness of the room, and the overall quality of our facilities. It’s always a pleasure to know that our guests enjoy a comfortable and practical stay. We’re sorry, however, to learn that the firmness of the mattress did not meet your personal comfort preferences. We understand that sleep quality is very important, and we’ll take your comments into consideration for future improvements. We’ve also noted your feedback about the breakfast selection, and we will review it with our F&B team to enhance our offering. We truly appreciate your insights and hope to have the opportunity to welcome you back for an even better experience. Best regards, The Ibis Casa Voyageurs Team

Convenient location

트립어드바이저 평점 4.0/5

Zizou001 TripAdvisor 인증 리뷰

This is a quite little hotel, very conveniently located in front of the train station. The location to the city centre is also well situated as you can easily take a cab and hover into the different parts of the city. Quality of the food, breakfast is low. Not much choice for breakfast, apart from scrambled eggs and some moroccan pancakes. Fruit & veggies are limited at best. The little bar with the large screen TVs is a welcome charm, but their capacity to speak in English is very limited. No one understood how to apply the Accor points. So good luck in claiming any points from your stay, to purchasing food on the property. The classic Moroccan mint tea offered at the bar is disgusting. It has no taste, and frankly avoid overpaying here - and take it at any of the multitude cafés around the city. The room is clean, the bed is firm and easy to move around. If you are in Casablanca on business and are taking the train from the airport and back - this place is excellent for the price.

Dear Zizou, Thank you for taking the time to share your detailed feedback about your recent stay at Ibis Casa Voyageurs. We’re glad to hear that you appreciated our convenient location across from the train station, as well as the cleanliness of the room and the overall value for business travelers. Your positive note about our bar with large-screen TVs is also much appreciated. We regret to learn, however, that certain aspects of your stay did not meet your expectations. Your comments regarding the breakfast variety, the quality of the mint tea, and limited English proficiency among staff have been noted and shared with the respective departments for improvement. We’re also sorry to hear about the difficulties you experienced with using your Accor points. Please note that points can only be applied under certain conditions, and we encourage guests to contact ALL – Accor Live Limitless Customer Support directly for any assistance with loyalty program issues. Your feedback is very important to us and helps us improve the guest experience. We hope to have the chance to welcome you again in the future and offer you a more seamless and enjoyable stay. Best regards, The Ibis Casa Voyageurs Team

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 613 리뷰 9.7/10 위치
  • 580 리뷰 5.3/10 객실
  • 553 리뷰 8/10 서비스
  • 21 리뷰 4.8/10 인터넷 가격
  • 303 리뷰 3.9/10 안락함
  • 255 리뷰 6.2/10 청결도
  • 226 리뷰 6.3/10 조식
  • 101 리뷰 4.9/10 레스토랑

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