Novotel Casablanca City Center 4성

고객 평점 (ALL 평가) 4.0/5 631 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Casablanca City Center - Image 1
Novotel Casablanca City Center - Image 2
Novotel Casablanca City Center - Image 3
Novotel Casablanca City Center - Image 4
Angle Zaid Ouhmad, Rue Sidi Belyout, 20190 CASABLANCA, 모로코

호텔설명

호텔 추가 정보

  • 4 meeting rooms

  • Restaurant lounge

  • Located in the downtown area

  • Rooms with view of the port

  • Fitness center

숙박

호텔 위치

Novotel Casablanca City Center

Angle Zaid Ouhmad, Rue Sidi Belyout
20190 CASABLANCA
모로코

GPS:33.598417, -7.613917

전화
팩스 +212 5224-66501

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

LE DELIGHT

The Lounge Restaurant is an inviting place where relaxation, gourmet food and comfort combine. Savour the finest gourmet cuisine while enjoying modern music. In a relaxed and luxurious setting, you will be charmed by our personal service.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  631 리뷰

TripAdvisor 평가  3.6/5  2,000 리뷰

Great experience!

트립어드바이저 평점 5.0/5

V K TripAdvisor 인증 리뷰

I had a great stay during my time at Casablanca, clean, very nice people, close to the old city of Casablanca as well as the rest of the attractions to be seen.

Dear Guest , We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FK

Poor service and facilities

트립어드바이저 평점 1.0/5

On J 가족 - TripAdvisor 인증 리뷰

The room facilities old and dirty, small and uncomfortable space, Staff at reception demonstrated poor service. Towels worn out, toilet 1×1 m, no bidet or Shattaf to self wash in the toilet, parking is not easily available and not convenient

Dear Guest , Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, FOM

Not relaxing at all.

트립어드바이저 평점 1.0/5

N L TripAdvisor 인증 리뷰

Sparsely furnished, few plugs by bed. Cheap motel like room. 2-star at best. Pillows were incredibly small and flat--basically non-existent. Pillows should have been thrown out 10 years ago. Good location but otherwise not restful/relaxing in room.

Dear Guest , Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, FOM

À Novotel that requires attention

트립어드바이저 평점 1.0/5

tbfrance Couples - TripAdvisor 인증 리뷰

This has to be the worst Novotel I have ever stayed at. I have been a Accor customer for more years than I can remember. We asked for a early check in so I could do some work. Despite being a silver member at the moment ( I have been a gold and platinum) they charged about 65 euros for the privilege despite the room being ready. The bed linen was filthy the towels as well and they were falling apart worn out. We went to the bar for a drink, it did not look much of a bar and we were told there was only beer no spirits. So we went to the IBIS next door where we were well looked after. We came back to the Novotel and the bed linen had been changed for clean and clean towels. It was very cold so we put the AC on heat but it was cold so no sleep and also the pillows were hard. So no sleep and the ventilator in the bathroom was noisy and did not switch off when the lights were turned off. The room was for a disabled person and when my wife had a shower and the water filled the bathroom as the drain away was not working properly. I needed the toilet but did not dare walk in the bathroom for fear of slipping on the flooded floor. We have complained yet again and gone to the Ibis. We tried on numerous occasion to call the reception from the room but no answer. I will also mention that after booking this hotel I emailed them regarding a disabled room. I had no reply. Clearly management need need to take charge of this hotel and make some changes immediately to make it work as a Novotel should do.

Dear Client ; Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office

Amazing stay

트립어드바이저 평점 5.0/5

amhaym Solo travel - TripAdvisor 인증 리뷰

Excellent expérience perfect stay in Novotel room son good with amazing view in mosque specially in sunlight amazing agent in réception big thanks for mr halim and Youssef for their help to us ....dinner it was so good thx a lot for all i ll be back for soon inchallah

Dear amhaym , We would like to Thank you for your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments & notes with our Team. I am sure that this feedback will serve as an encouragement to all our Team as we aim to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FK (FOM

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 384 리뷰 9.1/10 위치
  • 595 리뷰 5.8/10 객실
  • 682 리뷰 8/10 서비스
  • 12 리뷰 8.9/10 인터넷 가격
  • 352 리뷰 5.9/10 청결도
  • 190 리뷰 6.7/10 조식
  • 132 리뷰 3.8/10 편의 시설
  • 113 리뷰 4.1/10 레스토랑

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카사블랑카 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.