Sofitel Casablanca Tour Blanche 5성

고객 평점 (ALL 평가) 4.5/5 544 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Sofitel Casablanca Tour Blanche - Image 1
Sofitel Casablanca Tour Blanche - Image 2
Sofitel Casablanca Tour Blanche - Image 3
Sofitel Casablanca Tour Blanche - Image 4
Rue Sidi Belyout, 20000 CASABLANCA, Morocco

호텔설명

호텔 추가 정보

  • Rooms and suites with view of the medina and Hassan II mosque, or the city

  • Well-being institute: Sofitel Spa with indoor pool and treatment cubicles

  • Prime location in the heart of downtown

  • 2 conference rooms with natural light

  • Opera Suite with private terrace

숙박

이 호텔 예약하기

호텔 위치

Sofitel Casablanca Tour Blanche

Rue Sidi Belyout
20000 CASABLANCA
Morocco

GPS:33.597748, -7.614201

전화
팩스 +212 5225-42218

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

LE CASART

This lounge bar in Casablanca is open night and day and pays tribute to local artists and vintage champagnes. Soak up the calm, sophisticated atmosphere and contemporary design of the luxurious Terrace. Tapas and Aty cocktails.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  544 리뷰

TripAdvisor 평가  4.5/5  3,179 리뷰

2025으뜸 시설

Not 5 Star

트립어드바이저 평점 4.0/5

alnoor2016 Couples - TripAdvisor 인증 리뷰

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry that your stay did not meet your expectations and that you encountered several inconveniences. We appreciate your kind mention of our team’s efforts to promptly arrange a room change. Please rest assured that each of the concerns you raised has been shared with our technical and housekeeping departments for immediate follow-up. As part of our commitment to providing optimal comfort, we are currently in the process of renovating the hotel to enhance the overall guest experience. We are pleased to hear that you enjoyed the breakfast. We sincerely hope to have the opportunity to regain your trust during a future stay. Warm regards, Lisa Bertrand Guest Experience Manager

Stay

트립어드바이저 평점 5.0/5

Hamza E TripAdvisor 인증 리뷰

Dear Hamza, Thank you so much for your thoughtful feedback and for sharing your experience with us. We're delighted to hear that you had an amazing stay and that our team, especially Ali from Guest Service, made such a positive impression with his warm and welcoming attitude. We’ll be sure to pass along your kind words to him! We also appreciate your remark regarding the humidity and the initial smell in the room. Casablanca’s climate can indeed be quite humid, but your suggestion about a dehumidifier is very helpful and has been shared with our technical team for consideration. We truly hope to welcome you back soon for another wonderful stay. Warm regards, Lisa Bertrand Guest Experience Manager

Absolutely unacceptable experience at a so-called 5-star hotel!!! DO NOT STAY HERE!!

트립어드바이저 평점 1.0/5

Mathieu I 비즈니스 - TripAdvisor 인증 리뷰

Dear Mr. Imbert, Thank you for taking the time to share your feedback. I am once again sorry to hear that certain aspects of your experience did not meet your expectations, especially after a long journey. The comfort and peace of our guests are essential to us, and I regret that this was not fully felt during your stay. Your comments have been shared with the relevant teams, in order to strengthen our attention to detail and continue improving the quality of our service, particularly during this transition period. Your loyalty to the program is truly valued, and please rest assured that your feedback has been taken seriously and with great respect. As mentioned during our exchange, I would be delighted to welcome you again once the hotel renovations are complete, so we can offer you an experience fully aligned with your expectations and regain your trust. With my kindest regards, Lisa Bertrand Guest Experience Manager

Experiencing Moroccan culture

트립어드바이저 평점 5.0/5

Peter M TripAdvisor 인증 리뷰

Dear Mr. Minarik and Ms. Vera, We sincerely thank you for your kind and heartfelt remarks. We are delighted to hear that Ayoub and Abderrahim contributed to making your stay so enjoyable and memorable. We will be sure to pass on your kind words to them, and we are certain they will be deeply touched. Please know that we are always here to meet your needs and ensure that every moment at Sofitel Casablanca Tour Blanche exceeds your expectations. We look forward to the pleasure of welcoming you again very soon. Lisa Bertrand Guest Experience Manager

Professional team

트립어드바이저 평점 5.0/5

DayTrip00369475567 TripAdvisor 인증 리뷰

Dear customer, Thank you for your kind words about our team and especially Ali from housekeeping. We are delighted to hear that you appreciated his professionalism and friendliness, as well as the service provided by our hotel team. We also appreciate your feedback regarding the furniture and interior. Your comments are valuable to us as we continuously strive to enhance our guests' experience. We hope to have the pleasure of welcoming you again soon! Lisa Bertrand Guest Experience Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 151 리뷰 9.3/10 위치
  • 414 리뷰 6.5/10 객실
  • 586 리뷰 8.7/10 서비스
  • 5 리뷰 0/10 인터넷 가격
  • 163 리뷰 3.9/10 청결도
  • 132 리뷰 5.7/10 안락함
  • 114 리뷰 8.1/10 조식
  • 111 리뷰 4.2/10 편의 시설

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