Mercure Singapore Bugis 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 4.369 görüş

En iyi fiyat
garantisi
Mercure Singapore Bugis - Image 1
Mercure Singapore Bugis - Image 2
Mercure Singapore Bugis - Image 3
Mercure Singapore Bugis - Image 4
122 Middle Road, 188973 SİNGAPUR, Singapur

Açıklama

Otel ekstraları

  • Singapur'un alışveriş, sanat ve kültür bölgesinin kalbinde yer alır

  • Doğal ışık alan, ücretsiz WiFi bulunan ve 24 saat oda servisi sunulan toplantı odaları

  • Bugis MRT'ye 5 dakika, Suntec ve Marina Bay Sands'e yakın, Orchard'a yürüyerek 15 dakika

  • 24 saat spor salonu erişimi, Sky Deck ve sonsuzluk havuzu

Konaklama olanaklarımız

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Otelin konumu

Mercure Singapore Bugis

122 Middle Road
188973 SİNGAPUR
Singapur

GPS:1.299523, 103.853104

Telefon
Faks +65 6822 8901

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  4.369 görüş

TripAdvisor Derecesi  3.8/5  1.797 görüş

Mercure need to fix their phone system

Tripadvisor puanı 2.0/5

nickliveshere TripAdvisor onaylı yorum

This hotel never answers their phones, it's impossible to get through to anyone from outside the hotel. Speaks volumes about the hotel quality if you're unable to ever reach anyone. This is basic customer service. If you ring reception you expect they pickup anytime of the day, especially outside busy peak times (i.e middle of day or late at night). Singapore is a 24/7 destination. Tried numerous times over different time periods so cannot use excuse it was busy, and even reservations. Fix your phone system and get people to answer the phone. Had queries related to a stay which went unanswered and it was definitely the Mercure line as prompts were there when calling - but when selecting the number to dial through....no one answered. Unacceptable.

Dear nickliveshere, Thank you for sharing your experience. We have noted on the inconvenience caused by the challenges in reaching our team by phone. Please be assured that we are reviewing our phone system and service procedures to ensure calls are answered promptly at all times.

Seamless holiday

Tripadvisor puanı 5.0/5

Departure48525435959 TripAdvisor onaylı yorum

Well located, clean and impressive Christmas Deco. Very friendly , smiley and helpful housekeeper at level 11- ms Nguyen Ven Ut. Value for money for people who likes to shop, try variety of local food. Very centralised yet not noisy. 5ms walk to famous Buddhist temple - Kwan Yin Temple.

Dear Departure48525435959, Thank you for sharing your thoughtful review. We are delighted you enjoyed the festive decoration, convenient location, and the warm hospitality from our Housekeeping staff, Ut. Your kind words have been shared with her. We look forward to welcoming you back again.

Good Price Point and Accessible

Tripadvisor puanı 5.0/5

AngusPhua TripAdvisor onaylı yorum

The hotel is located near Bugis MRT and in the midst of many malls and tourist attractions within walking distance. There are many good food options at Tan Quee Lan street and City Hall area. Stayed at the loft room which is quite nice. But even though it can have up to three persons staying in it, the shower and toilet facilities do not have enough privacy for that. Overall, hotel interior looks a little dated and some parts are in need of repair. But I think the customer service here is top-notch. The guys at the bar are friendly and prompt, the staff are always there to answer questions. I would like to give a special shoutout to Joey who is one of the duty managers. At check-in, she was very professional and polite, even when we were very puzzled and frustrated by the hotel’s position to sight physical identify cards when I had the digital copy on SingPass. Turned out to be a rather dated legislation that is currently under review. Throughout the process, she was very calm and composed, and ensured that the hotel was not flouting the law. This is the first time I have experienced any hotels in Singapore - and we have stayed in at least 15 this year - asking for my ohysical IC. I have had to travel home to retrieve my IC before returning to the hotel. But got to give it to the lady who stood firm and did the right thing. Good job, Joey!

Dear AngusPhua, Thank you for sharing the detailed review on our convenient location, nearby dining options, and the warm hospitality from our team. We are especially pleased to hear about Joey’s professionalism and composure. We look forward to welcoming you back on your next stay.

Exceptional Front Desk Service by Joey at Mercure Bugis

Tripadvisor puanı 5.0/5

Aik Heng C TripAdvisor onaylı yorum

I recently stayed at Mercure Bugis Singapore and had multiple rooms booked for my overseas guests across different days and check-in times. Throughout my stay, Joey Ong at the front desk was absolutely outstanding. She handled all my bookings smoothly and professionally, even anticipating my questions and needs before I asked—especially around which guests were checking in on which day and at what time. That level of attention and foresight took away a lot of stress from coordinating multiple arrivals. On top of that, Joey is consistently warm, kind, and patient. Her friendly smile and professional tone of voice made every interaction a pleasure and truly made me feel welcome. As the first person guests encounter, she really elevates the image of Mercure Bugis and sets a very high standard for hospitality. Because of Joey’s exceptional service, I feel very confident recommending Mercure Bugis Singapore to others and will gladly stay here again.

Dear Aik Heng C, Thank you for sharing this thoughtful review. We are delighted to receive your compliments towards Joey’s professionalism, warmth, and attention to details that made your stay seamless and stress‑free. We are truly grateful for your recommendation, and we look forward to welcoming you back again soon.

Fantastic location, outstanding service, and an effortlessly pleasant stay.

Tripadvisor puanı 5.0/5

Maps55063808182 TripAdvisor onaylı yorum

I had a truly pleasant stay at this hotel. The location is excellent—convenient, accessible, and close to everything (Shopping malls, Temple, Food) I needed. The customer service was equally impressive; the staff were attentive, friendly, and always ready to assist. The hinges on the toilet door gave way and we informed the customer service officer in charge about it. They handled it well and arrange a replacement room immediately as they need time to replace the toilet door. Overall, it was a comfortable and enjoyable experience, and I would be happy to return for another stay.

Dear Maps55063808182, Thank you for the wonderful feedback on our convenient location, attentive service, and the smooth and swift handling of the room issue. We look forward to welcoming you back to Mercure Singapore Bugis.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 2.623 görüş 9.8/10 Konum
  • 3.078 görüş 5.7/10 Oda
  • 2.300 görüş 8.3/10 Hizmet
  • 39 görüş 8.9/10 Wifi
  • 1.669 görüş 3.1/10 Konfor
  • 1.002 görüş 7.6/10 Hijyen
  • 798 görüş 5.9/10 Otel Donanımları
  • 722 görüş 6.9/10 Kahvaltı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Singapur şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.