ibis Singapore on Bencoolen 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 3.158 görüş

ibis Singapore on Bencoolen - Image 1
ibis Singapore on Bencoolen - Image 2
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Açıklama

Otel ekstraları

  • Singapur'un sanat, kültür, iş ve alışveriş bölgesinin kalbinde yer almaktadır.

  • Otel önünde otobüs durağı, Bugis, Rochor, Bencoolen, Bras Basah MRT İstasyonu'na 5-8 dakika

  • Yüksek tabanlı oda, ÜCRETSİZ WiFi ve Bamboo Bisiklet kullanımı, otelde spor salonu

  • TASTE'de uluslararası sınırsız açık büfe kahvaltının tadını çıkarın.

  • Doğal gün ışığı alan ve kaliteli mobilyalarla donatılmış çağdaş toplantı ve etkinlik tesisleri

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Otelin konumu

ibis Singapore on Bencoolen

170 Bencoolen Street
189657 SINGAPORE
Singapur

GPS:1.301222, 103.852673

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  3.158 görüş

TripAdvisor Derecesi  4.1/5  7.469 görüş

2025 mükemmeliyet sertifikası

Excellent Location with Scope for Smoother Operations

Tripadvisor puanı 3.0/5

g_rathna TripAdvisor onaylı yorum

Ibis Bencoolen scores high on location truly one of its biggest strengths. Everything is just minutes away, making it very convenient, and the rooms are decent and comfortable for a city stay. Two areas where the experience could be elevated further: • Lift efficiency — during peak hours, especially breakfast time, waiting can be quite long for guests on higher floors. Optimising lift operations or adding capacity would make a big difference. • Breakfast experience — the spread is good, but the crowd management and timely refilling could be improved to keep things calm and enjoyable even during busy mornings. With a few operational refinements in these areas, this property has strong potential to deliver an even smoother and more memorable stay.

5star services at 3 star prices

Tripadvisor puanı 5.0/5

MalaysiaMinky TripAdvisor onaylı yorum

Another amazing stay. As I m Accor Explorer member thanks to IBIS stays in my now a platinum member. They really know how to treat their loyal members right. I was upgraded to executive floor and had the pleasure of being checked in by duty manager Kabilan. He is professional and immediately recognized me as a regular and made me feel at home. Location is great, service is awesome. I wont go anywhere but here

Dear MalaysiaMinky, Thank you for your wonderful feedback regarding your recent stay with us. We are thrilled to hear that you enjoyed the exceptional service provided by our team, particularly from Kabilan, and that your loyalty as an Accor Explorer member was recognized with an upgrade. It is always our aim to provide our guests with a memorable experience, and we appreciate your kind words about our location and service quality. We look forward to welcoming you back for another outstanding stay. Warm regards, Bernette Loh Executive Secretary

Awesome stay

Tripadvisor puanı 4.0/5

wllim2509 TripAdvisor onaylı yorum

It was a great stay when I checked in around 12plus on 9th December. Hotel staff was kind enough to allow early check in and upgraded my room to a higher floor. I slept well when I stayed at Ibis. Breakfast was good but crowded. However, the crowd was managed accordingly. I will surely be back

Dear Guest, Thank you for your kind words regarding your recent stay at ibis Singapore on Bencoolen. We are delighted to hear that our team was able to accommodate your early check-in request and that you enjoyed your upgraded room. We appreciate your understanding regarding breakfast crowd management and are pleased that it did not detract from your experience. We look forward to welcoming you back in the future. Warm regards, Bernette Loh Executive Secretary

Avis müşterileri puanı 3.5/5

Kivanc D. Aileler - ALL için doğrulanmış yorumlar

Wclerdeki klozetlere musluk konulursa el havluları daha büyük olursa bir de bagajlara giriş çıkışlarda personel yardımı olursa daha iyi olur

Dear Kivanc D., Thank you for your feedback regarding your recent stay. I appreciate your suggestions on enhancing our facilities and services, particularly regarding the restroom fixtures and luggage assistance. Your insights are valuable as we strive to improve guest experiences. Warm regards, Bernette Loh Executive Secretary

Extremely Disappointing Stay — Misleading Offers and Poor Service

Tripadvisor puanı 1.0/5

Luciana M TripAdvisor onaylı yorum

My family and I booked a family room for four people: two adults, one teenager, and one child. Upon arrival, we were given a room with one queen bed and one single bed. According to the hotel manager, a man named Roger, the queen bed was supposed to be shared by three people — two adults and one child. This was already unacceptable. To make matters worse, we had purchased a “breakfast promotion” offered directly through the hotel’s website. This promotion appeared as a pop-up during the booking process, stating that if you bought breakfast for two adults, the remaining guests would have breakfast “for free.” However, upon check-in, we were informed that the children were not included and that we would need to pay extra for their breakfast. We spoke with Roger about this issue and even escalated it to the Accor Group, which owns the Ibis brand. Unfortunately, nothing was done. Accor simply stated that the issue had to be resolved locally, refusing to take any responsibility for the misleading communication and promotion used by this hotel. When I chose an Ibis property, I expected reliability and the security that comes with the Accor brand, but we were completely disappointed. We stayed at this hotel for 12 days, and the only way to have breakfast for everyone was to pay extra for the children or limit ourselves to six days of breakfast. Moreover, the breakfast price listed online was actually higher than the price charged on-site. The breakfast itself was very basic, offering the same items every day, only two kinds of fruit, and no yogurt — which is unacceptable for a continental and Asian breakfast. Regarding room service, it was also disappointing. On several occasions, we returned at night to find no towels or hygiene products. Overall, be very careful with this hotel. It offers one thing and delivers another. The so-called “promotions” are misleading, and the management is unhelpful. The manager, Roger, kept saying that this was the hotel’s policy but could not show us any link or document to prove it, only suggesting that we “look for it on the Accor website.” In summary: I do not recommend Ibis Singapore on Bencoolen. It is a low-quality hotel, with fake promotions, poor service, and no support from the Accor Group.

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