ibis Styles Makkah 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 401

Гарантия
лучшей цены
ibis Styles Makkah - Image 1
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4490 King Fahd Road, Al Maabdaah Al Azizia Makkah, 4490 MAKKAH, Saudi Arabia

Описание

Особенности отеля

  • WIFI Included

  • Close to the Holy Masjid al Haram

  • 24/7 web corner

  • Indoor car park

  • Holy Masjid al Haram shuttle service

Наши номера

Расположение отеля

ibis Styles Makkah

4490 King Fahd Road, Al Maabdaah Al Azizia Makkah
4490 MAKKAH
Saudi Arabia

GPS:21.432756, 39.852489

Телефон

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Кондиционер
  • Завтрак
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 401

Рейтинг TripAdvisor  4.0/5  Отзывов: 66

Ok for low budget Makkah stay

Примечание: Tripadvisor 3.0/5

Mo G Реальные отзывы TripAdvisor

Ok for a low budget during peak season, but not Ibis standard. Was not recognized as an Accor Member. Rooms are just basi, the site sofa needs cleaning, stained. Water pressure extremely low. Bus works as per tge schedule, although not very convenient duri g Ramadhan but was ok and on time, just 5mins to the Al Gjazaa but station and ~ 10mins walk to Haram prayer area, although if you need to access the clock tower area for restaurants, you will need to walk more.

Dear Valuable Guest, Thank you for taking the time to share your review about your stay at Ibis Styles Makkah Hotel. We apologize for our late response due to a technical issue. We appreciate your positive feedback on our affordability during peak season. We also apologize for not meeting the Ibis standard, not recognizing you as an Accor Member, the basic room conditions, the cleanliness of the sofa, and the low water pressure. Your feedback is invaluable, and we will work on these areas to improve our guests' experiences. We have implemented numerous improvements in both our hotel's product offerings and services, and we are hopeful for the opportunity to welcome you back and exceed your expectations. Best regards, Mostafa Mousa Ibis Styles Team

A fantastic experience

Примечание: Tripadvisor 5.0/5

Zohra S Реальные отзывы TripAdvisor

Hi, I'm Zohra, I'm from Morocco but I live in Italy. I stayed in this hotel in February 2024, I had a great time, correct, clean and excellent service. I especially want to compliment three employees: Shroog, Nawaf and Fehaid. They are truly exquisite and honest people who deserve all the compliments. I absolutely recommend this place.

Dear Zahra, Thank you for taking the time to share your review about your stay at Ibis Styles Makkah Hotel. We apologize for our late response due to a technical issue. We appreciate your positive feedback on your fantastic experience, cleanliness, and excellent service. We are delighted to hear your compliments for Shroog, Nawaf, and Fehaid. Your feedback is invaluable, and we will work on these areas to improve our guests' experiences. We are hopeful for the opportunity to welcome you back and exceed your expectations. Best regards, Mostafa Mousa Ibis Styles Team

Excellent Service from AMAL AND NAWAF

Примечание: Tripadvisor 5.0/5

KHAWAJA55 Реальные отзывы TripAdvisor

I traveled from London,I recently stayed at Hotel Ibis Styles Makkah and was thoroughly impressed with the service provided by the Front House Officer Miss Amal, Mr Nawaf. Their customer service was exceptional, displaying a friendly and professional demeanor throughout my stay. The Front House Officer demonstrated excellent communication skills, addressing my inquiries promptly and efficiently. Check-in and check-out processes were smooth, and they took the time to ensure I had all the necessary information about the hotel's services and facilities. I appreciated their extensive knowledge of the local area, providing helpful recommendations for dining and transportation. When I encountered a minor issue during my stay, the Front House Officer handled it with professionalism and resolved it promptly, showcasing excellent problem-solving skills. Moreover, their appearance and overall professionalism added to the positive experience. I left the hotel feeling satisfied and well taken care of, thanks in no small part to the outstanding service provided by the Front House Officer. I would highly recommend Hotel Ibis Styles Makkah based on this positive interaction. KAY

Dear Valued Guest, Thank you for taking the time to share your detailed review about your stay at Ibis Styles Makkah Hotel. We apologize for the delay in our response, which was due to a technical issue. We are delighted to hear that you were thoroughly impressed with the service provided by our Front House Officers, Miss Amal and Mr. Nawaf, their exceptional customer service, friendly and professional demeanor, and excellent communication skills are truly commendable. We are pleased that the check-in and check-out processes were smooth and that you found their local area knowledge and recommendations helpful. Your feedback is invaluable, and we are hopeful for the opportunity to welcome you back and exceed your expectations. Best regards, Mostafa Mousa Ibis Styles Team

Great Experience

Примечание: Tripadvisor 5.0/5

Mohsin1311 Реальные отзывы TripAdvisor

I booked this hotel as a part of my Umrah. the stay was very comfortable. I must call out two exceptional staff Ms. Nada and Mr. Nawaf. they both are the great example of going above the normal to create a great experience for customer. I was offered early check-in (rooms were available and they did not hesitate to provide me earlier than the check-in time on their own) Thank you Ms. Nada for your empathy. Creating a great experience is also about letting your customer know what would help them without they having to ask, thank you Mr. Nawaf for guiding me on your own how i could manage my visits to Haram and utilise the bus timing to my advantage. Overall a great experience and mostly because of these two staff.

Dear Mohsin, Thank you for taking the time to share your detailed review about your stay at Ibis Styles Makkah Hotel. We apologize for the delay in our response, which was due to a technical issue. We are delighted to hear that your stay was very comfortable and that you had a great experience during your Umrah. We appreciate your kind words about our exceptional staff, Ms. Nada and Mr. Nawaf. Thank you for highlighting Ms. Nada's empathy in offering you an early check-in and Mr. Nawaf's guidance on managing your visits to Haram and utilizing the bus timings. Your feedback is invaluable, and we have implemented numerous improvements in both our hotel's product offerings and services. We are hopeful for the opportunity to welcome you back and exceed your expectations. Best regards, Mostafa Mousa Ibis Styles Team

Good Hotel !!

Примечание: Tripadvisor 3.0/5

shahe_z_ahmd Семьи - Реальные отзывы TripAdvisor

I recently stayed at the Ibis Styles Hotel in Makkah for 2 days with my family during our Umrah trip. It's a nice hotel overall, but there were some minor issues with the bathroom that need fixing. Despite that, we had a good experience during our stay.

Dear Shahe, Thank you for taking the time to share your detailed review about your stay at Ibis Styles Makkah Hotel. We apologize for the delay in our response, which was due to a technical issue. We are pleased to hear that you and your family had a good experience during your Umrah trip and found our hotel to be nice overall. We appreciate your feedback regarding the minor issues with the bathroom and sincerely apologize for any inconvenience this may have caused. Your feedback is invaluable, and we are committed to addressing these areas to improve our guests' experiences. We have implemented numerous improvements in both our hotel's product offerings and services. We are hopeful for the opportunity to welcome you back and exceed your expectations. Best regards, Mostafa Mousa Ibis Styles Team

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 026 Отзывов 6.7/10 Расположение
  • 1 576 Отзывов 7/10 Номер
  • 2 671 Отзывов 8.5/10 Сервис
  • 63 Отзывов 9.3/10 Интернет
  • 1 173 Отзывов 6.4/10 Чистота
  • 690 Отзывов 9/10 Соотношение цены и качества
  • 353 Отзывов 7.1/10 Завтрак
  • 300 Отзывов 8.8/10 Атмосфера

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