Mövenpick Hotel & Residence Hajar Tower Makkah 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 2 616

Гарантия
лучшей цены
Mövenpick Hotel & Residence Hajar Tower Makkah - Image 1
Mövenpick Hotel & Residence Hajar Tower Makkah - Image 2
Mövenpick Hotel & Residence Hajar Tower Makkah - Image 3
Mövenpick Hotel & Residence Hajar Tower Makkah - Image 4
P O Box 17700 Abraj Al Bait, Makkah 21955, Near King Abdul Aziz, 21955 MAKKAH, Saudi Arabia

Описание

Особенности отеля

  • Few steps from the Holy Kaaba

  • Kaaba and Haram partial view rooms and Suites

  • A great dining experience

  • Free Wi-Fi internet

  • Laundry and ironing services

Наши номера

Расположение отеля

Mövenpick Hotel & Residence Hajar Tower Makkah

P O Box 17700 Abraj Al Bait, Makkah 21955, Near King Abdul Aziz
21955 MAKKAH
Saudi Arabia

GPS:21.419114, 39.824608

Телефон
Факс +966 12 571 7100

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 2 616

Рейтинг TripAdvisor  4.5/5  Отзывов: 1 874

Сертификат качества 2023

Cancelled confirmed booking without notice

Примечание: Tripadvisor 1.0/5

fatima a Реальные отзывы TripAdvisor

This hotel did not have the decency to call me and let me know that they were cancelling my reservation- with less than one week left in my trip to umrah. I was sent into a panic. I booked through ALL Accor months in advance. I put my credit card information down for booking and noticed they never charged my card but they did confirm the reservation. When booking the hotel the website said $0 due at arrival so I assumed I should be charged soon. I called them twice and they said they will send a payment link or charge on arrival. They sent me a link several days after I made my booking that I did not see. They gave me only 24 hrs to complete the payment. I never saw this email and they proceeded to cancel my reservation. This could’ve happened to anyone. I then see that my reservation is cancelled so I called them and they said due to no payment they cancelled reservation. It’s absurd that they had my card info and did not charge it to begin with but then only give me 24 hrs to pay and that too days after my booking is already confirmed. They couldn’t even offer me a room for new booking and I was forced to spend $500 more in finding a new hotel less than one week from the day I was due in Makkah. What’s worse is they didn’t even call…they don’t care about their guests being stranded. It’s all about making money. What kind of business is this. Hotels run on hospitality…not Movenpick Makkah though.

The best

Примечание: Tripadvisor 5.0/5

Norma R Реальные отзывы TripAdvisor

The hotel is very niiice the food is very nice as well. Nothing to xomplain at all I have the best stay at makkah The hotel is 5 mun to haram i cam with group nice and smooth entrance from hotel to harama which is the best place you can choose ever thankyou

My wonderful stay

Примечание: Tripadvisor 5.0/5

Nora M Реальные отзывы TripAdvisor

It was a great stay The hotel was near to haram The hotel located in the clock tower nice view , the furniture in the hotel is New and i have been in the hotel before but this time was better and better The welcoming of the staff is outstanding specially Bakur the Door man

They accepted that the floor on which they gave room will be renovated-how can they charge guest for such rooms then

Примечание: Tripadvisor 2.0/5

Safi H Семьи - Реальные отзывы TripAdvisor

It took 20 minutes for the reception to do the check in process although we had requested for two suites on the same floor and there beds - the property needs renovation, especially the washroom loos very shabby and don’t look like of five star

Hmmmmmn not sure about this one

Примечание: Tripadvisor 3.0/5

984hassanm Семьи - Реальные отзывы TripAdvisor

This hotel met my basic expectations, but its pricing was excessive for the quality of accommodations provided. Notably, the hotel failed to accommodate guests with disabilities effectively. The staff’s demeanor could be perceived as unfriendly, which may have been influenced by cultural differences. I am British Pakistani if that helps?! The breakfast options were limited and of poor quality. On several occasions, the menu lacked items that I typically enjoy. The presentation of the food as high-quality was misleading, as it appeared less appetizing than the breakfast served at another establishment. The restaurant staff were courteous and deserving of better compensation. The primary advantage of this hotel is its location, which is crucial for those planning to perform Umrah or Hajj. However, for a five-star establishment, significant improvements are necessary to enhance the overall guest experience. The bed was comfortable, but the room’s layout resembled a compact apartment in London. The presence of an unexpected stove and a kettle on top of it created a cramped and uncomfortable atmosphere. It appeared as if the hotel had maximized the number of rooms in the building. The hotel’s elevator system was confusing, which was more attributable to the surrounding mall than to the hotel itself.

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Другие интернет-пользователи оценили наш отель

  • 2 327 Отзывов 9.6/10 Расположение
  • 4 047 Отзывов 7.7/10 Номер
  • 13 714 Отзывов 9.6/10 Сервис
  • 103 Отзывов 2.7/10 Интернет
  • 2 742 Отзывов 9/10 Еда
  • 2 195 Отзывов 8.4/10 Чистота
  • 1 646 Отзывов 7.9/10 Завтрак
  • 746 Отзывов 4.3/10 Комфорт

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Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.