Raffles Мекка Пэлис 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 1 907

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Описание

Особенности отеля

  • 24/7 Butler Services

  • Digital IPad Check-in / Check-out

  • Easy access to Holy Haram

  • Sleep Serenity Rituals

  • Free Health Club & Spa Access

Наши номера

Расположение отеля

Raffles Мекка Пэлис

King Abdul Aziz Endowment, PO Box 1281, PO Box 1281
21955 МЕККА
Саудовская Аравия

GPS:21.4196614103, 39.8251459708

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.7/5  Отзывов: 1 907

Рейтинг TripAdvisor  5.0/5  Отзывов: 2 389

Excellent services

Примечание: Tripadvisor 5.0/5

Hazrabibi M Реальные отзывы TripAdvisor

Rayan, farouk himdaam were very helpful and their cleaning service was very well done. Cleaning services very well done by them also whatevr you need they will try provide you with all your needs. Truly helpful and very kind. A big Thankyou.

A truly magical experience from start to finish.

Примечание: Tripadvisor 5.0/5

Khalil B Реальные отзывы TripAdvisor

A truly magical experience from start to finish. Raffles Makkah is unmatched—simply the best hotel out there. From the warm and gracious welcome to the seamless check-in process, which took less than a minute, every detail was exceptional. The presidential suite was absolutely breathtaking, with stunning views that left us in awe. The butler and concierge services were impeccable, as was the spa experience. I’m genuinely at a loss for words to describe how extraordinary it all was.

Dear Mr. Khalil, We appreciate your kind feedback about Raffles Makkah palace. We are pleased that your stay in front of Masjid Al-Haram had a perfect view of the holy Kaaba. At Raffles Makkah Palace, we are proud of our proximity to Al-Haram Al-Sharif and our panoramic views. We are glad that you enjoyed our staff services, check-in process, hotel facilities and suite view. We aim to provide a comfortable spiritual experience for all our guests. It was a pleasure to serve you, and we are waiting to see you again on your next visit to Makkah.

Beautiful hotel but access to haram floor and towels an issue

Примечание: Tripadvisor 4.0/5

tasnim710 Реальные отзывы TripAdvisor

Beautiful hotel with good service and wonderful breakfast, but "dedicated elevators," to the haram are a huge problem. Not enough elevators for guests staying at the hotel to go to the haram level. In hotel elevators were fine however better control access should be exercised to ensure guests are not delayed from going to the haram. Many shopping center customers use the elevators in the Center... this causes a huge delay. Half the elevators were also out of order. On that note the in hotel Musala is amazing... with beautiful views of the haram and kabah. Another huge issue we faced on a daily basis was a shortage of towels. We booked a room which catered for 5 people , however we were given small towels and sometimes one or two large towels. A hotel like Raffles with such a good reputation should not have a shortage of towels ...

Dear Ms. Tasnim, Thank you for your positive feedback on our hotel service, breakfast buffet, prayer room and view. We are always honored to welcome you to Raffles Makkah Palace. We take your comment about elevators and bathroom amenities into consideration, waiting to serve you again on your next visit to Makkah soon.

Excellent place to stay at holy city Makkah

Примечание: Tripadvisor 5.0/5

Sultan Q Реальные отзывы TripAdvisor

The excellent place to stay at Makkah. Ambience and hospitality was outstanding. Specific to mention here about their security team who are fully corporative and have an eye on every corner of the hotel. My daughter was lost and thanks to hotel security team they found her within 15 minutes through surveillance cameras and team on floor.

Dear Mr. Sultan, Thank you for your valuable time, and your positive feedback. It’s a pleasure to have you at our hotel, and we are glad that you enjoyed your stay. We will redirect your comments to our management team and security staff. Looking forward to welcoming you again soon.

Excellent

Примечание: Tripadvisor 5.0/5

jamaludin a Реальные отзывы TripAdvisor

Mr Safeer Ahmad is the best room attenden with Mr Nur Housekeeping supervisor. They have done a very excellent n gud job. Always there when needed. Good spoken and really respectfull to me my mother and my father. We all felt like home when staying in Raffles Hotel. Tq

Dear Mr. Jamal, Thank you so much for your candid review. We always do our best to make your stay at Raffles Makkah Palace a special one filled with comfort and privacy. We are pleased that you enjoyed our hospitality. We will redirect your kind message to Mr. Safeer Ahmad and Mr. Nur. Looking forward to welcoming you again soon.

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Другие интернет-пользователи оценили наш отель

  • 327 Отзывов 9.6/10 Расположение
  • 518 Отзывов 8.5/10 Номер
  • 1 265 Отзывов 9.3/10 Сервис
  • 7 Отзывов 7.1/10 Интернет
  • 260 Отзывов 8.2/10 Еда
  • 216 Отзывов 9/10 Атмосфера
  • 211 Отзывов 8/10 Чистота
  • 170 Отзывов 9.1/10 Завтрак

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