La Cour des Consuls Hotel & Spa Toulouse MGallery 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 612 أراء

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La Cour des Consuls Hotel & Spa Toulouse MGallery - Image 1
La Cour des Consuls Hotel & Spa Toulouse MGallery - Image 2
La Cour des Consuls Hotel & Spa Toulouse MGallery - Image 3
La Cour des Consuls Hotel & Spa Toulouse MGallery - Image 4
46 rue des Couteliers, 31000 Toulouse, فرنسا

الوصف

خدمات الفندق الإضافية

  • Classic architectural elements

  • Gastronomic restaurant

  • Suitable for families (loan of baby bathtub, bottle warmer, high chair...)

  • Secure private car park with valet service (paid)

  • Pets allowed

الإقامات المتوفرة لدينا

موقع الفندق

La Cour des Consuls Hotel & Spa Toulouse MGallery

46 rue des Couteliers
31000 Toulouse
فرنسا

نظام تحديد المواقع العالمي (GPS):43.599411, 1.441731

الهاتف
فاكس +33 5 34 31 67 34

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

LE CENACLE

Le Cénacle is the Consuls' restaurant where we are delighted to welcome you daily for business or private dining events. Enjoy our chef's fresh takes on classic French cuisine. Reservations are essential.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  612 أراء

تقييم TripAdvisor  4.4/5  627 أراء

2025 شهادة تميّز

Not a 5 star hotel as they claim

ملاحظة Tripadvisor 3.0/5

Mary D تقييم TripAdvisor المعتمد

First off they had an issue with my payment. I showed them the receipt but they needed to hear it fromRoxjet travel. Issues were due to thei hotel’s system. Then the internet did not work with my VPN so I was not able to login in to my computer for work emails. I went to go use the spa, there was no one in attendance. I went to the front desk twice for assistance so someone can show me were to go. The steam room did not work as good. It still felt cold in there. This felt like a 4 star hotel. Not worth it. Not sure why they consider themselves a 5 star. More like 4 star service.

A very bad - and expensive booking experience and a disappointing room.

ملاحظة Tripadvisor 1.0/5

Berit E تقييم TripAdvisor المعتمد

A very bad - and expensive booking experience and a disappointing room: We booked a hotelroom from the hotels webpage and when we received the booking confirmation, the price was suddenly raised 50% - a lot more, than we had agreed to pay, and a lot more than the prices announced on the homepage. When we asked at the reception, the explanation was: “you have booked the room from our old webpage - and there is nothing we can do about that”. The “double priced room” was an attic room with a double bed, a bathtub and a zink in the same room and a toilet in a closet. If you wanted to “enjoy the beautiful view of the city from the luxury room”, you would need to stand on a chair. The only positive thing I can say about this hotel is, that the food in the Brasserie was fine - apart from this, I can absolutely not recommend this hotel.

Dear 619Berite, Thank you for taking the time to share your feedback. We would like to clarify that your reservation was made through an online travel agency. As such, the hotel has no control over the rates applied by these platforms, and unfortunately we cannot modify or adjust them directly. The confirmation of your booking clearly reflects the rate selected at the time of reservation. We are sorry to read that the room allocated did not meet your expectations. However, this room is indeed featured in photos across all our official websites and accurately reflects what we offer. It is also one of our most requested rooms by many guests, who particularly appreciate its unique character. We are pleased that you enjoyed your dining experience at our Brasserie, and we regret that your overall stay did not reflect the experience we strive to deliver. Kind regards

Rooms need upgrading

ملاحظة Tripadvisor 3.0/5

NYC_2008_FC العائلات - تقييم TripAdvisor المعتمد

I really feel that calling this a 5 star hotel is misleading. We stayed in a junior suite and the carpets in the room smelt and looked quite dirty. It was the same issue in the stairs going up to the room in the annex, the walls had scuffs and signs of damage. The bathroom was fine (I didn’t look too closely at the black marks in the corner) but the bed was quite uncomfortable. Overall this was not a pleasant experience. The staff is nice and that is the only reason why I am giving it 3 stars.

Untrained staff and poor standards. A three star experience at it’s best.

ملاحظة Tripadvisor 3.0/5

ziba12 Solo travel - تقييم TripAdvisor المعتمد

Extremely Disappointing Stay – Felt Like a 3-Star Hotel This hotel markets itself as five-star, but the experience was far from it. The room was dirty, the carpet stained, and there were flies inside — I killed three. When I reported it, the manager arrived with bug spray and offered to use it while I was still in the room. I refused. That response alone was concerning and unprofessional. The front desk rarely answered calls, and I had to go down multiple times just to get basic assistance. When I finally spoke to someone, I was told, “We’re just busy.” Room and bar service were also disappointing. The menu was extremely limited, and I couldn’t find anything suitable to eat. While the staff were polite, they were clearly untrained and unprepared to manage a five-star property. The overall lack of professionalism and service made this feel more like a three-star hotel — certainly not worth the price.

Dear guest, Thank you for taking the time to share your feedback. We’re truly sorry to learn that your experience fell so far short of expectations, and we regret that your stay did not reflect the standards we strive to maintain. We apologize that you have noticed the presence of flies in your room during the very hot summer season. Nevertheless, we would like to mention that we have treated the hotel against them to avoid this inconvenience. We regret to read that the menu did not satisfy your wishes. However, we propose a large range of products like the Lauragais Bean Hummus, Cassoulet from the Maison Garcia, Veal Blanquette, among many other dishes that are local and high quality. Also, please note that our brasserie is open continuously from 11 a.m. to 10 p.m., and we also have a gastronomic restaurant open from Tuesday to Saturday for lunch and dinner. Finally, we are sorry that you could not have directly access to the receptionist as requested. We hope to have the opportunity to welcome you again in the future and provide you with a better experience. Sincerely, Lamia Salah General Manager

Loved staying here.

ملاحظة Tripadvisor 5.0/5

dpjulie Couples - تقييم TripAdvisor المعتمد

We loved this beautiful hotel. The staff were super friendly and nothing was too much trouble. The valet parking was easy. Great easy walk into the centre and all the beautiful restaurants. The breakfast was great. The courtyard was a perfect place for a drink and also dinner.

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 236 أراء 9.4/10 الموقع
  • 369 أراء 6.1/10 الغرفة
  • 484 أراء 8.3/10 الخدمة
  • 8 أراء 9/10 إنترنت
  • 149 أراء 7.8/10 الإفطار
  • 72 أراء 2.6/10 مستوى النظافة
  • 53 أراء 3/10 القيمة مقابل المال
  • 49 أراء 7.2/10 مشروبات

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يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.