ibis Wroclaw Centrum

Check-in was fast and friendly. Ibis and Novotel share the same building. Ibis on the first four floors and Novotel on the upper floors. Check in is done in the Novotel reception. Room was comfortable with all the amenities one needs. Bathroom is clean, the water pressure in the shower was very good. Breakfast is served in the Ibis restaurant and is a buffet. Breakfast for Novotel is done in their restaurant. Other than that the two hotels share the same lobby and bar area. I was impressed by the excellent reception staff. Always willing to assist, answer questions and ensure that the stay is as pleasant as possible. The reception team all deserve an A+. Public transportation is at the door, the train station about a 10 minute walk away. I can highly recommend the Ibis for a stay in Wroclaw.

The hotel is uninviting from the moment you enter it. The staff were all right but not very informative. The hotel smelt and the room was more like a low-budget hostel room than a hotel. The bathroom was small (tiny) with a metal barrier up to it. However, the worst thing was the beds. Twin beds, both very narrow with mattresses that did not fit and were soft, thin foam that collapsed on itself. I had to sleep on the quilt as the mattress/sheet made me very hot, so slept on top of quilt with my cardigan over my legs. Not far from the centre, but not a very attractive area.

Everything was smooth and fast. The room was clean, bright, newly decorated. The bathroom was very nice, the shower clean and with soap and shampoo dispensers built in. The staff let me keep my luggage there after I checked out. I came back from my walking tour and relaxed in the beautiful lobby until my friend arrived. I hope to come back one day! There is a Zabka convenience store around the side and it was super convenient for drinks, sandwiches, and snacks. The walk to Old Town and the Rynek was about 20 minutes, but felt short and very safe, even at 8pm in July.

Stayed for 2 nights in July 2022 and was very impressed with the quality of the hotel and the room. The lobby is nice and modern and the staff at check-in were very efficient and friendly. The room itself was much bigger than expected, was decorated to a nice standard and was very clean. The air conditioning was great and cooled the room down very quickly. The shower was very good and my only complaint regarding to the bathroom is that a hand towel should be provided in addition to the larger towels. Beds were comfy and we slept very well and did not hear any noise from other guests. On our first morning we were woken up by a groundman with a leafblower at 7.30, on our 2nd day we were woken at 7.15 by the grass being cut so bare that in mind if you want to sleep later.

Thanks for so wonderful stay! Everything was just super! The beds, the breakfast, the service in every place. Staff of the hotel is very professional and so kind! It’s really great pleaser to stay I this hotel. I am recommending this hotel to everyone!