Hotel Novotel Wroclaw City

Hotel Novotel Wroclaw City 3 estrelas

Nota clientes Avis (Classificação ALL) 4.6/5 1.090 comentários

Hotel aprovado por ALLSAFE

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Descrição

Extras do hotel

  • Numa área residencial exclusiva de Breslávia

  • Restaurante com vista para o jardim, pequeno-almoço de bufete variado

  • Centro de conferências, Internet sem fios de alta velocidade

  • Espaço infantil para crianças com consola de jogos

  • Perto da autoestrada, acesso prático ao centro da cidade

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Hotel Novotel Wroclaw City

Ul. Wyscigowa 35
53-011 WROCLAW
Polônia

  • OLD TOWN:  144 WOJSZYCKA

  • WROCLAW GL. RAILWAY STATION:  17 RADIO TELEWIZJA

  • WROCLAW GLOWNY RAILWAY STATION:  9, 16 LAST STOP

  • De avião

    WROCLAW STRACHOWICE A 12 km / 7,5 milhas

  • De comboio

    WROCLAW GLOWNY A 6 km / 3,73 milhas

GPS:51.068275, 17.008756

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

NOVO SQUARE LOUNGE BAR

Bar lounge NOVO SQUARE - descubra um local onde a vida sabe melhor.

As nossas opções de alojamento

Espaçoso, de design contemporâneo e perfeitamente modulável, o quarto Novotel é um verdadeiro espaço para viver, adaptando-se a todas as exigências.

Avaliações dos nossos clientes sobre o
Hotel Novotel Wroclaw City

Avaliações dos nossos clientes sobre o
Hotel Novotel Wroclaw City

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.6/5  1.090 comentários

Classificação do TripAdvisor  5.0/5  149 comentários

Certificado de excelência 2022

There are NOVOTELS :) and novotels :(

Nota Tripadvisor 2.0/5

Global312368 Negócios - Avaliação com certificação TripAdvisor

this will not be your best Novotel experience for sure... This was my lucky Stay: problem with parking gate, problem with room card changed twice, sink and shower defect, room not properly cleaned... I tried to forget about this with a nice meal and a glass... but this turned out to make things worse! waiting time despite very limited number of guests, terrible food quality, not even possible to get a glass of wine that day....

Dear Global312368, On behalf of the entire Novotel Wrocław City team, I apologize for any inconvenience you have experienced during your stay. I am truly sorry to hear that your first impression of the hotel was so negatively affected by problem with parking gate, room card system and problem with shower in your room. It is difficult for us to check all that inconveniences as we are not able to check your reservations details. Did you report all that problems to the front office team? As I mentioned - identify your reservatiion number from TripAdvisor review is not able, we would very much appreciate if you could share with us your more precise details regarding the recent stay in private message. Please be asured that your feedback has been passed on to our staff, as we are determined to continuously improve the quality of our service and desire to offer a truly memorable and wonderful stay for our Guests. I truly hope that the overall satisfaction of your stay remains a positive one, and that we will soon have another chance to regain your trust and contentment by providing you a high quality service that represents the standards of each Novotels. Yours sincerely, Martyna Fryszkiewicz General Manager Novotel Wrocław City

Two stays - two sides

Nota Tripadvisor 3.0/5

radoslaws2017 Avaliação com certificação TripAdvisor

We've stayed there on Monday 27.07.2020 for the first time and we're enchanted. Great room and great service as well. For me this place is (was?) much nicer that Novotel/Ibis near Powstańców Śląskich street. We're so happy about it, that we decided to stay there few days later, on Thursday 30.07, instead of looking for another hotel. And I really like to check some new hotel ;) This time price was higher, but well, that's normal – it's depends on occupancy. I even asked for the same room, 234. Unfortunately we got room 148. It turned out that this room wasn't change according to Accor's N'Room project – old style bathroom with bathtub instead shower, different details, no coffee machine etc. And crème de la crème – view on the ...wall. In my opinion it was room with lower standard and it's misleading for customer that those both rooms are named Superior Room. Pity, because my enthusiasm after first stay is gone.

Szanowny Panie Radosławie, Bardzo serdecznie dziękuję, że zechciał Pan wybrać ofertę naszego hotelu będąc w naszym pięknym Wrocławiu. Dziękuję także bardzo gorąco za komentarz odnoszący się do każdego z pobytów, bowiem każda opinia naszych Gości jest dla nas bardzo cenna. Sprawił nam Pan wielka radość, co jest najpiękniejszym gestem naszych Gości opisując naszą gościność i otwartość naszego zespołu. W imieniu wszystkich bardzo gorąco dziękuję. Pozwolę sie odnieść do komentarza o drugim Pana pobycie. Ze względu na reżim sanitarny mamy ograniczoną pulę pokoi, które są przeznaczone do kwarantanny dla bezpieczeństwa naszych Gości. Tym samym niestety nie jesteśmy w stanie w niektórych dniach oferować naszym stałym Gościom przy kolejnych pobytach ich ulubionych pokoi, co zawsze staraliśmy sie robić. Przykro nam bardzo, że tym razem nie zdołaliśmy spełnić Pana oczekiwań. Wszystkie pokoje w hotelu są zmodernizowane do standardu N'Room, jednakże łazienki w tych pokojach 50/50 są o 2 standardach" N'Room z roku 2018/2019 oraz Novation (biały wystrój z elementami niebieskimi) z roku 2017. Zaledwie 5 pokoi w hotelu jest z wanną, które to wyposażenie także nasi Goście czasami sobie życzą. Bedziemy pamiętać, aby podczas kolejnego pobytu zaproponować Panu pokój, o jakim Pan pisze. Ekspres do kawy jest wyposażeniem pokoi o podwyższonym standardzie Executive.. Mam nadzieję, że odwiedzi nas Pan ponownie i będziemy mogli zaprezentowac oczekiwany przez Pana poziom naszych usług. Łączę naserdeczniejsze życzenia i wielu do nas powrotów Ilona Porwoł Dyrektor Hotelu

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