Hotel Mercure Wroclaw Centrum

Hotel Mercure Wroclaw Centrum 4 estrelas

Nota clientes Avis (Classificação ALL) 4.7/5 1.621 comentários

Ver em um mapa

Descrição

Extras do hotel

  • 151 quartos modernos

  • No centro da cidade ao lado da cidade antiga

  • Centro de conferências com equipamentos audiovisuais modernos e serviço dedicado

  • Spa e fitness para relaxar após reuniões de negócios ou passeios

  • Restaurante Winestone serve sabores únicos acompanhados do vinho perfeito

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Hotel aprovado por ALLSAFE

Localização do hotel

Hotel Mercure Wroclaw Centrum

pl. Dominikanski 1
50-159 WROCLAW
Polônia

  • Centrum Turystyki Biznesowej:  E pl. Dominikanski

  • Main Railway Station:  122 pl. Dominikanski

  • Centrum Turystyki Biznesowej:  2,4,10, pl. Dominikanski

  • Main Railway Station:  2,4,8,11,17 pl. Dominikanski

  • De avião

    RUZYNE A 200 km / 124,29 milhas

  • De avião

    STRACHOWICE A 12 km / 7,46 milhas

  • De carro

    BIELANY A 5 km / 3,11 milhas

  • De comboio

    WROCLAW GLOWNY A 1 km / 0,62 milhas

GPS:51.108999, 17.03957

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

WINESTONE

Damos-lhe as boas-vindas ao bar e restaurante WINESTONE! Descubra o sabor de refeições servidas em pratos de pedra, denominados Les Planches, e satisfaça os sentidos com uma coleção de vinhos especialmente selecionados.

As nossas opções de alojamento

Quarto Normal com vistas da cidade, quarto Superior com vistas da cidade.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.7/5  1.621 comentários

Classificação do TripAdvisor  4.5/5  1.325 comentários

Certificado de excelência 2022

A bit pricey...

Nota Tripadvisor 4.0/5

tomasz_trips Negócios - Avaliação com certificação TripAdvisor

Clean, super location, excellent breakfast options. Just try to avoid rooms from 316-332 or buy ear plugs, especially if you are a light sleeper, as there is some annoying device running at night. But apart from that, the overall experience was pleasant.

Dear Mr. Tomasz, thank you very much for taking the time to leave your opinion about your stay at Mercure Wroclaw Center. We are glad that you enjoyed your accommodation and our breakfast services. It also great to read that our staff contributed to the positive travel experience. We are sorry for any inconveniences that appeared during your stay. Please be assured that we are already taking the appropriate steps to remedy the problem and avoid it happening again in the future. Thank you again for sharing your feedback with us. We hope you will trust us again and give us the opportunity to better serve you in the nearest future by your next stay. Best regards.

Review of Mercure Wroclaw

Nota Tripadvisor 3.0/5

grzegorzszymanski Negócios - Avaliação com certificação TripAdvisor

hello, In general it was ok but I would expect for such a hotel : - iron and iron desk in the room not somewhere on the floor, I do not like rooms without open Window, the air inside is really heavy. Regards, G.

Szanowny Panie Grzegorzu, serdecznie dziękuję za podzielenie się z nami uwagami na temat pobytu w naszym hotelu. Cieszy mnie, że Pana pobyt był udany. Przykro mi jednak, że nie spełniliśmy w pełni Pana oczekiwań jeśli chodzi o udogodnienia. W dodatkowe wyposażenie takie jak deska i żelazko znajdują się w pokojach typu privilige. W hotelu mamy również ogólnodostępną prasowalnię. Nasz personel zawsze służy pomocą i z chęcią udostępnia potrzebne wyposażenie na życzenie Gościa. Mam nadzieję, że zaufa nam Pan ponownie i podczas kolejnej wizyty będziemy mogli zaprezentować najwyższą jakość świadczonych przez nas usług. Serdecznie zapraszam.

wrw

Nota Tripadvisor 4.0/5

16071961 Z Negócios - Avaliação com certificação TripAdvisor

Lovely welcome from reception staff. You can tell she enjoys her job. I had a wonderful room. The staff are generally very helpful. The room was not cleaned during my stay. The bed was comfortable and I slept like a baby. Food was very good.

Thank you very much for a great review of our hotel. I am glad that our staff could contribute to a positive experience of staying at our hotel. Our housekeeping still cleans the rooms at the express request of the Guest. We are sorry that this has not been communicated. I hope we will have an opportunity to welcome you again at Mercure Wroclaw Center and provide the best service by your next visit. Best regards.

Nice but not perfect

Nota Tripadvisor 3.0/5

nicolaabate Famílias - Avaliação com certificação TripAdvisor

Everything was actually pretty good until checkout. Where the desk boy devided that we are liars and refused to reply to our questions just because he cant verrify our claims. The collegue was working that day bus was on her break.

Dear Madam, thank you very much for taking your time and sharing your opinion about your visit at Mercure Wroclaw Center. I am happy to read that your stay was comfortable and we are sorry about any inconveniences that appeared during your stay. I would like to assure you that all explanations were not intended to offend you, but to clarify any misunderstandings which appeared during the check-out. We will carefully check what was the cause of the incidents and take the appropriate measures to address the problem and prevent future occurrence. Your opinion is very important for us and help us to provide a better service in the future. I hope that you will trust us again and visit our hotel. We will do our best to make your next visit the most pleasant. If I can be of any assistance to you in the meantime, please do not hesitate to contact me directly on h3374-fo1@accor.com if you wish to discuss this matter in further details. Best regards - Marlena Miernik - Guest Experience Specialist

Great location, but need to update the rooms

Nota Tripadvisor 3.0/5

LeFritz78 Negócios - Avaliação com certificação TripAdvisor

The hotel is nicely located very close to the city center and old town. I only stayed there one night and I did not take advantage of many service offerings. The bar and restaurant area look nice, but I cannot evaluate their service offering. I had a standard room after having rejected a room upgrade that comes for being a gold member (only available option was with a connecting door to another room, which I did not want). I felt the room to be very old. The carpet make it look dirty and I did not feel super comfortable. Not that it was dirty, but it gave me the impression. Given the high price (approx. 150 €), I find a miss match of price vs quality. People at the reception were very kind, the breakfast buffet was good. But when it comes to business travelling you want to feel comfortable in your room, which was not really the case. Unfortunately an overall not so good experience.

Em parceria com TripAdvisor

Os nossos outros estabelecimentos nas proximidades

Todos os nossos hotéis em WROCLAW