ibis Wroclaw Centrum 3 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.7/5 1.700 beoordelingen

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Omschrijving

ALLSAFE goedgekeurd hotel

Extras van het hotel

  • Locatie in de buurt van de oude stad

  • op 10 minuten lopen van het centrale treinstation.

  • Moderne lobby met stijlvol interieur

  • Uitzicht vanuit onze moderne kamers

  • Gratis WiFi

Dit hotel is onderdeel van Planet 21 en streeft naar Positieve Gastvrijheid.

Onze accommodaties

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Hotel locatie

ibis Wroclaw Centrum

Powstancow Slaskich 7b
53332 Wroclaw
Polen

Gps:51.09849, 17.024485

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren welkom
  • Pendeldienst
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

IBIS SNACK BAR

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.7/5  1.700 beoordelingen

TripAdvisor score  4.5/5  729 beoordelingen

Certificaat van uitmuntendheid 2022

Prima locatie, mooie kamer, heerlijk eten!

Avis-klantbeoordeling 5.0/5

Wil Stellen - ALL bevestigde berichten

Mooie kamer, vriendelijk personeel, heerlijk ontbijt, mooie prijzen

Dear Wil, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed our great location, nice rooms, and delicious food. Your appreciation of our friendly staff and the welcome note on the mirror is truly rewarding for us. We apologize if a welcome drink was not offered during your stay. Your feedback is valuable, and we will make sure to address this to enhance our guests' experience in the future. We appreciate your kind words and hope to welcome you back for another fantastic stay. If you have any specific preferences or requests for your next visit, please feel free to let us know. All the best, Sebastian Marona General Manager

Good

Tripadvisor-waardering 4.0/5

Lola A Gecertificeerde beoordeling door TripAdvisor

We spent three nights in this hotel. The rooms were clean, quite large and well equipped. The only downside was the air conditioning not working in one of the rooms, but after intervention we were given another room. The lack of a balcony was good for us, as we had to go outside the hotel to smoke. There are a lot of German programs on TV, but that's not a problem, we came to Wrocław to sightsee, not to watch TV. Generally, I recommend it

Dear Lola, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed your three-night stay with us. We apologize for the inconvenience you experienced with the air conditioning in one of the rooms, but we're glad that our team could promptly assist you by providing another room. We understand the importance of a comfortable and pleasant stay for our guests. Your recommendation is greatly appreciated, and we hope to have the pleasure of welcoming you back for another visit when you're in Wrocław. See you soon! Best regards, Sebastian Marona General Manager

Zeer onaangenaam verblijf

Avis-klantbeoordeling 1.5/5

Adam Stellen - ALL bevestigde berichten

Allereerst wij hebben van te voren gebeld i.v.m. aantal vragen en kregen wij te horen dat de raam kan open gaan. Wat is zeer belangrijk als je slecht weerstand heeft. Daarnaast kregen wij te horen dat er goed werkend ergo is ook met mogelijkheid om kamer te verwarmen. Niks was minder waar, Alle ramen in hotel konden niet open en verwarming werkte niet naar behoren. Er was oplossing gezocht naar de ekstra verwarming, die was wel te beschikking gesteld maar was zeer lawaaierig er was onmogelijk tv aan te kijken. De ergo was vinden met de extra verwarming in de form van luchwaier de hele viezigheid circuleerde door de kamer geen. Slecht luchtkwaliteit voor slapen en verblijven met veel hoofdpijn. Kamers waren niet goed geïsoleerd, hotel verweg van meest gewenste punten van de stad. Zeer slechts bereikbaar met Ov, kamers waren versleten en slechte beddengoed met klein oppervlakte, bed zeer oncomfortabel, voor iemand met rugklachten niet om uit te rusten. Met best onvriendelijkheid bij de balie de verblijf is daardoor was verkort en zochten wij iets anders van Accor( gelukkig naar tevredenheid en uiteindelijk zo behandeld als wij gewend zijn )

Dear Adam, Thank you for taking the time to share your feedback. We have reviewed the phone conversation with our call center reservation agent and would like to provide some clarification. Our call center agent did inform you that it's possible to leave luggage at the hotel before check-in, providing a convenient option for early arrivals. However, we would like to clarify that we cannot always guarantee an early check-in as it depends on the availability of rooms at the time of your arrival. Regarding the heating function of the air conditioning system, the agent correctly conveyed that guests can adjust the temperature on the air conditioning unit. However, we acknowledge that there may have been some confusion. The primary function of the system is cooling, and it only provides heating when the external temperature drops significantly. We apologize if this was not made clear during the conversation. Additionally, we have checked our records and did not find any reports from you regarding room cleanliness or during your stay. We regret that we were not able to address this matter during your stay and would have taken immediate action to rectify any concerns had we been informed. Your feedback is important to us, and we appreciate your patience and understanding. If you have any further questions or would like to discuss your stay in more detail, please do not hesitate to contact us. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience. Sincerely, Sebastian Marona General Manager

Pola

Tripadvisor-waardering 5.0/5

Pola R Gecertificeerde beoordeling door TripAdvisor

It was amazing trip. We love this hotel. Really………..one of the best ibis hotels in poland (we love this one in cracow too) one attention - Please change tne drayers - they dont work as well.. i was late for a meeting because i couldnt dry my hair

Dear Pola, We're delighted to receive a flawless rating from you! It's our pleasure to provide you with an outstanding stay. Best regards

Nette kamer

Avis-klantbeoordeling 5.0/5

Marcel Stellen - ALL bevestigde berichten

Netjes geregeld, beleefde receptie en luxere kamer dan verwacht

Dear Marcel, Thank you for taking the time to share your feedback and comment that contain perks from stay You have experienced. We hope to welcome you back to our hotel very soon! Your sincerely, Sebastian Marona General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 503 beoordelingen 8.9/10 Locatie
  • 684 beoordelingen 8/10 Kamer
  • 769 beoordelingen 9.7/10 Service
  • 19 beoordelingen 8.7/10 Wifi
  • 475 beoordelingen 9.3/10 Ontbijt
  • 403 beoordelingen 9.3/10 Eten
  • 281 beoordelingen 9/10 Netheid
  • 162 beoordelingen 9.3/10 Sfeer

Mogelijk gemaakt door Trustyou

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