Mercure Wellington Abel Tasman 3 estrellas

Nota de clientes de Avis (Clasificación de ALL) 3.6/5 365 opiniones

Mercure Wellington Abel Tasman - Image 1
Mercure Wellington Abel Tasman - Image 2
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Descripción

Extras del hotel

  • Ubicación céntrica

  • Instalaciones para conferencias en el hotel

  • Aparcamiento cubierto*

  • Recepción 24 horas

  • WIFI gratuito

Nuestros alojamientos

Localización del hotel

Mercure Wellington Abel Tasman

169 Willis Street, Te Aro
6011 WELLINGTON
Nueva Zelandia

GPS:-41.290791, 174.774078

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Mascotas no permitidas
  • Accesible para silla de ruedas
  • Wifi
  • Desayuno
  • Salas de reunión
  • Instalaciones libres de humos
Cerca de la propiedad
  • Aparcamiento

Desayuno

Foto no contractual

El restaurante, situado en la planta baja del hotel, ofrece un delicioso desayuno tipo bufé, servido todos los días en un servidor a medida. Disfrute de sus platos de desayuno favoritos entre las 06:30 y las 10:00 h. Restaurante de terceros.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  3.6/5  365 opiniones

Valoración de TripAdvisor  3.4/5  805 opiniones

Hotel fine but very disappointing service from the restaurant

Nota de Tripadvisor 2.0/5

Amy B Valoración certificada de TripAdvisor

Stay was fine until breakfast on the morning we checked out. I specifically booked and paid for breakfast on my room booking of 2 adults and 2 children. Was advised on check in that children are free for breakfast so I would be given two vouchers for each day, but if more are needed they could provide these. First morning went to breakfast in the adjacent restaurant and showed the adult vouchers, queried the children and the waitress confirmed 'yes the children are free'. On leaving I queried with another member of wait staff how early we could dine, they were really helpful but then also mentioned the children aren't generally free and there have been misunderstandings with reception so next time I booked a stay I would need to pay for children's breakfast. The next morning we went down to breakfast and presented the adult vouchers, kids with us and were shown to the buffet. On leaving 20 mins later the same wait staff stopped us and informed us that their manager (who had just stepped out so passed the issue onto their team to resolve) has said we need to pay for children's meals as they are not free. I declined to pay due to the preceding conversations and the fact that I had booked and paid for breakfast with my stay and this was all confirmed by the hotel. They informed me that the hotel had it wrong and they were a separate business. This was something I said they should take up with the hotel and it was not my responsibility to resolve this - it's between the hotel and the restaurant. Unfortunately with the added chime in from a member of the public telling us we were stealing it ended our stay on a very sour note, very rushed (as we had a flight to catch) and two upset children. Extremely disappointing to have this end to our stay but also for the restaurant to take no steps whatsoever to own and resolve this issue with the hotel and instead have a go at us - surely we aren't the first people to have children dine on a room booking. I would possibly stay here again but would not definitely not bother paying for breakfast and dining at Sage and Salt after such appalling service. For what it's worth the wait staff were very polite, but the manager who made this request then disappeared needs to do their job and talk to the hotel and agree the terms of their arrangement. Hotel room was fine however bathroom was very dated and the shower was not in great condition. Beds were comfy though and rooms clean. Check in was good. Whole experience brought down by restaurant scenario.

Opción para pocos días

Nota de Tripadvisor 4.0/5

Fernando D En pareja - Valoración certificada de TripAdvisor

El hotel es en líneas generales limpio, confortable y céntrico. La cama muy cómoda, los baños limpios y es silencioso. En los pasillos de las habitaciones hay olor a cigarrillo y en ocasiones hemos sentido olor a transpiración. La recepción es muy amable y el desayuno continental o caliente sumamente completo. Los ascensores requieren una modernización importante.

Thank you for your feedback. It is great to hear you had a comfortable stay. I have noted your comments regarding the corridors. I thank you for bringing this to my attention. I will personally investigate. Your feedback is very helpful and very much appreciated. Kind Regards Jody Dickinson General Manager

Hotel común

Nota de Tripadvisor 3.0/5

Jorge M En pareja - Valoración certificada de TripAdvisor

Un hotel como cualquier otro. No es mala opción porque la ubicación es muy buena y el sitio está limpio. WiFi gratis y de buena conexión. Si llegáis a partir de las 5:30 p.m y sólo hacéis noche, mejor que os ahorréis los 26$ del parking y busquéis aparcamiento por la zona (marcas blancas en el pavimento). El horario es de 8 a.m a 5:30 p.m.

Kia Ora, Thank you for taking the time to review our hotel! We appreciate your feedback.

Normal

Nota de Tripadvisor 3.0/5

Carolina V Valoración certificada de TripAdvisor

Habitación cómoda y moderna dotada con microondas y facilidades para café, Tv y secador de cabello. Bien ubicado, cerca a restaurantes, tiendas y demás atracciones principales en Wellington. Desayuno incluido básico. El acceso a Internet tiene un costo extra.

Thank you for your helpful feedback. Your feedback is valued and appreciated. Kind Regards Jody Dickinson General Manager

Lindo hotel para el precio

Nota de Tripadvisor 4.0/5

GGCC79 De negocios - Valoración certificada de TripAdvisor

Interesante hotel, habitaciones modernizadas recientemente. Ubicado a dos cuadras de Cuba Street, llegas caminando a todos lados. Lo unico malo, el desayuno es caro y no vale la pena.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 737 opiniones 8.9/10 Ubicación
  • 993 opiniones 4.7/10 Habitación
  • 562 opiniones 8.4/10 Servicio
  • 65 opiniones 2.8/10 Internet
  • 546 opiniones 4.3/10 Comodidad
  • 373 opiniones 4.6/10 Limpieza
  • 197 opiniones 3/10 Ambiente
  • 178 opiniones 3.4/10 Instalaciones

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