Sofitel Adelaide 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.6/5 4.342 comentários

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Sofitel Adelaide - Image 1
Sofitel Adelaide - Image 2
Sofitel Adelaide - Image 3
Sofitel Adelaide - Image 4
Currie Street, 108, 5000 ADELAIDE, Austrália

Descrição

Extras do hotel

  • 5-star French luxury in the heart of Adelaide

  • Lavish suites and rooms with stunning views of the Adelaide coast, hills and city skyline

  • Club Millésime com serviço personalizado

  • Garcon Bleu, modern French influenced restaurant

  • Déjà Vu, a chic champagne bar

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Localização do hotel

Sofitel Adelaide

Currie Street, 108
5000 ADELAIDE
Austrália

GPS:-34.9242253, 138.5956574

Telefone

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Animais de estimação não permitidos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos
Próximo da propriedade
  • Estacionamento

GARCON BLEU

For a gastronomy experience to impress, Garcon Bleu blends French flavours with locally sourced produce for a surprise Australian twist. Indulge in exquisite menus created with a certain savoir faire, inspired by the seasons and cooked to perfection.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.6/5  4.342 comentários

Classificação no TripAdvisor  4.0/5  214 comentários

Certificado de excelência 2024

Adieu Sofitel

Classificação TripAdvisor 1.0/5

djhm Avaliação certificada TripAdvisor

After only 9 months, our return visit left us wondering if this really was the same place. At great expense, we booked 2 rooms plus club access and valet parking. Upon arrival, we sat in our car, waiting for a valet to appear. After several minutes we realised that we would have to attend to our owm bags and moved everything inside. At check-in, I was told that they would now take care of the car for me!!! At no time during our stay did we see a valet outside - it appeared that it was now an "indoor" valet operation and everyone was unloading their own bags and bringing them into the lobby. Arriving in our room I expected our arrival drink that a silver Accor member normally receives but alas, like the valet service, that was non-existent. Shortly after check-in we went to the club and expecting the same service from 9 months ago, we were shocked to discover that everything was SO different. The presentation, food and level of service had gone down the drain and we were left wondering why anyone would actually pay for this. Of course, each ROOM is charged the same amount, regardless of the number of guests so that made things even more frustrating when 1 room had only 1 guest and tet paid the same price as for 2 guests! It would also be a good idea to have a price for those who don't partake of alcohol as our money is also subsidising all the drinkers! We went back to the club for evening canapes and then breakfast and afternoon both days and confirmed that the present level of "service" was now the new "norm". A terrible disappointment and now the Sofitel is no better than other local hotels and their meagre offerings of club facilities - long gone are the wonderful high tea afternoons and breakfast spreads and we will also now be "long gone"! The issue with the rooms was also ridiculous - both rooms had no light working above the dining/work table. After making 4 separate calls about the chandeliers in our 2 rooms, I got the story that they were waiting for the arrival of parts from China. Several hours after, I received a call from a manager who apologised and then gave me yet another version of the story - this time - the parts were already on site but the electrician wasn't working until the following day! You have lost us as guests as we can get better value for money and the same "service" levels even at the InterContinental. Adieu!

Fantastic room & service. We’ve stayed 4 times since August.

Classificação TripAdvisor 5.0/5

WenWin Romântica - Avaliação certificada TripAdvisor

We love this place. Everyone is a delight to deal with. The restaurant food is very high quality, as is the wine list too. We’ve needed to be in Adelaide a few times over the past 3 months- coming back for a 4th visit on Thursday 12/12 for 4 nights. See you all again soon Wendy & John

Merci Wendy and John! Thank you so much for your continued loyalty and for sharing such kind words about your experiences with us! It's incredibly rewarding to hear that you've enjoyed our rooms, the service and the dining and wine offerings at each visit. Knowing we've become your go-to in Adelaide means the world to us. We hope your most recent visit was as memorable as the others have been!

Not worth the price

Classificação TripAdvisor 1.0/5

Guide671891 Romântica - Avaliação certificada TripAdvisor

Check in date: 22/11/24 booked a luxury room with club millesime room cost around $500+ for 1 night. Arrived at the hotel around almost 3 pm. Room was not ready until almost 6 pm. They made us wait that long, luckily I purchased the room with lounge access so we stayed there until room was ready. Had to ask 3x to double check if the room was ready, even the staff in the club was shocked that we were still waiting at around 5:30, he had to literally go down to reception to follow it up. Both me and my partner were tired and just want to rest prior to our anniversary dinner at 6 but couldn't even do that. On arrival to the room, the room was not even clean (at least not what you would expect from a 5 star hotel). I thought at least they would have a welcoming gift for making us wait that long (I am also a accor gold member) as we usually would get a welcoming gift even a letter but nothing at all which we don't mind. Tried the T.V and the remote wasn't even working properly which was so annoying. Staffs at the restaurant and lounge was all so lovely, the manager gave as free bubbles when he heard about us waiting for 2 hrs to check in when we had our dinner. The next day, I asked for a late check out, thought they might even give us a later check out given that I told them we waited so long to get in our room. But the best they could do was 12:30. We didn't even bother and just left around 10:30. Overall, I was not satisfied with our stay. The service could be so much better for its price. You could definitely get better service somewhere else for so much cheaper.

Merci for taking the time to share your experience with us, and I'm truly sorry to hear that your stay fell short of expectations, especially during such a special occasion. While I'm glad you had access to Club Millesime during the wait and that the team there tried to assist, it's clear we could have handled the situation more proactively. The condition of the room is disappointing to hear and certainly not the level of quality or service we strive for. Your feedback regarding the lack of a welcome gesture, especially as an Accor Gold member, is also noted - we deeply value our loyal guests and regret that this recognition was overlooked. I appreciate your kind words about our Garcon Bleu and Club Millesime ambassadors, however it is clear that overall we missed the mark in delivering a seamless and enjoyable experience from start to finish. Your comments have been shared with our management team for review. I hope we'll have the opportunity to welcome you back in the future and provide the level of service you rightfully expect from Sofitel Adelaide.

Very comfortable stay. Very friendly staff.

Classificação TripAdvisor 5.0/5

harrisandfamily Negócios - Avaliação certificada TripAdvisor

The whole process of checking-in and then checking out was seamless and quick. The staff was super helpful and friendly. Great central location. Beautiful views of the city. Excellent buffet breakfast. We stayed for five nights and had no problems during our stay.

Merci for your wonderful feedback! We're delighted to hear your check-in and check-out experiences were smooth and efficient. Our team takes pride in providing friendly and helpful service so it's lovely to know this stood out to you. It's fantastic to know that you enjoyed our location, city views and breakfast offering. We're so glad your stay was seamless and without issue. We hope to welcome you back to Sofitel Adelaide for another great visit in the future!

Wohnqualität in der Genußmetropole

Classificação TripAdvisor 5.0/5

schellack Avaliação certificada TripAdvisor

Wir wohnten eine Woche lang im 22. Stock mit einer großartigen Aussicht in die Adelaide Hills. Auch in anderen Aspekten ist die Lage am Rande der Innenstadt großartig, denn Einkaufsstraßen, Parks (incl. eines sehr schönen Zoos), gute Restaurants (vom sicher auch sehr guten im Hause, das wir leider aus Zeitgründen nicht probieren konnten abgesehen) und Veranstaltungsorte sind bequem fußläufig zu erreichen - in unserem Falle sogar nur etwa 3 km bis zu einer ehemaligen Formel-1-Rennstrecke, die immer noch dann und wann tolle Veranstaltungen bietet, so während unseres Aufenthaltes das Finale der australischen Top-Motorsportklasse. Unser Zimmer war von sehr generöser Größe und bot auch viel Stauraum für unser (auf drei Wochen gerechnetes, samt Opernbesuchen!) Gepäck. Außerdem viele USB-Ladeanschlüsse im Zimmer verteilt - kein elektronisches Gerät bleibt unaufgeladen ;-) Sehr reichhaltiges Frühstücksangebot, nicht ganz billig, aber preiswert. Das Personal ist sehr hilfreich und freundlich. Bei Anreise mit dem Auto: streßfrei-bequemes und ggf. regengeschütztes Ausladen in einer Durchfahrt hinter der Hotellobby. Garagenplätze gibt es in ca. 100 m Entfernung in einer an sich recht geräumigen Hochgarage zum Hotelgast-Sondertarif. Einfahrt dort nicht ganz locker möglich, da sehr enge Kurve zum Einfahrtsschranken - im Zweifelsfall besser ein kleineres Auto mieten...

Thank you very much for your review. I am delighted to hear you enjoyed your time with us.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 783 comentários 8.8/10 Localização
  • 1.844 comentários 8.4/10 Quarto
  • 2.246 comentários 8.6/10 Serviço
  • 14 comentários 5.4/10 Wifi
  • 693 comentários 7.1/10 Comida
  • 642 comentários 9.2/10 Atmosfera
  • 604 comentários 8.5/10 Comodidades
  • 468 comentários 7.7/10 Café da manhã

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.