Sofitel Adelaide 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 4,347 أراء

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108 Currie Street, 5000 ADELAIDE, Australia

الوصف

خدمات الفندق الإضافية

  • 5-star French luxury in the heart of Adelaide

  • Lavish suites and rooms with stunning views of the Adelaide coast, hills and city skyline

  • Club Millésime offering an exclusive, personalised service

  • Garcon Bleu, modern French influenced restaurant

  • Déjà Vu, a chic champagne bar

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موقع الفندق

Sofitel Adelaide

108 Currie Street
5000 ADELAIDE
Australia

نظام تحديد المواقع العالمي (GPS):-34.9242253, 138.5956574

الهاتف

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

GARCON BLEU

For a gastronomy experience to impress, Garcon Bleu blends French flavours with locally sourced produce for a surprise Australian twist. Indulge in exquisite menus created with a certain savoir faire, inspired by the seasons and cooked to perfection.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  4,347 أراء

تقييم TripAdvisor  4.0/5  214 أراء

2024 شهادة تميّز

Fantastic room & service. We’ve stayed 4 times since August.

ملاحظة Tripadvisor 5.0/5

WenWin Couples - تقييم TripAdvisor المعتمد

We love this place. Everyone is a delight to deal with. The restaurant food is very high quality, as is the wine list too. We’ve needed to be in Adelaide a few times over the past 3 months- coming back for a 4th visit on Thursday 12/12 for 4 nights. See you all again soon Wendy & John

Not worth the price

ملاحظة Tripadvisor 1.0/5

Guide671891 Couples - تقييم TripAdvisor المعتمد

Check in date: 22/11/24 booked a luxury room with club millesime room cost around $500+ for 1 night. Arrived at the hotel around almost 3 pm. Room was not ready until almost 6 pm. They made us wait that long, luckily I purchased the room with lounge access so we stayed there until room was ready. Had to ask 3x to double check if the room was ready, even the staff in the club was shocked that we were still waiting at around 5:30, he had to literally go down to reception to follow it up. Both me and my partner were tired and just want to rest prior to our anniversary dinner at 6 but couldn't even do that. On arrival to the room, the room was not even clean (at least not what you would expect from a 5 star hotel). I thought at least they would have a welcoming gift for making us wait that long (I am also a accor gold member) as we usually would get a welcoming gift even a letter but nothing at all which we don't mind. Tried the T.V and the remote wasn't even working properly which was so annoying. Staffs at the restaurant and lounge was all so lovely, the manager gave as free bubbles when he heard about us waiting for 2 hrs to check in when we had our dinner. The next day, I asked for a late check out, thought they might even give us a later check out given that I told them we waited so long to get in our room. But the best they could do was 12:30. We didn't even bother and just left around 10:30. Overall, I was not satisfied with our stay. The service could be so much better for its price. You could definitely get better service somewhere else for so much cheaper.

Merci for taking the time to share your experience with us, and I'm truly sorry to hear that your stay fell short of expectations, especially during such a special occasion. While I'm glad you had access to Club Millesime during the wait and that the team there tried to assist, it's clear we could have handled the situation more proactively. The condition of the room is disappointing to hear and certainly not the level of quality or service we strive for. Your feedback regarding the lack of a welcome gesture, especially as an Accor Gold member, is also noted - we deeply value our loyal guests and regret that this recognition was overlooked. I appreciate your kind words about our Garcon Bleu and Club Millesime ambassadors, however it is clear that overall we missed the mark in delivering a seamless and enjoyable experience from start to finish. Your comments have been shared with our management team for review. I hope we'll have the opportunity to welcome you back in the future and provide the level of service you rightfully expect from Sofitel Adelaide.

Very comfortable stay. Very friendly staff.

ملاحظة Tripadvisor 5.0/5

harrisandfamily المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

The whole process of checking-in and then checking out was seamless and quick. The staff was super helpful and friendly. Great central location. Beautiful views of the city. Excellent buffet breakfast. We stayed for five nights and had no problems during our stay.

Merci for your wonderful feedback! We're delighted to hear your check-in and check-out experiences were smooth and efficient. Our team takes pride in providing friendly and helpful service so it's lovely to know this stood out to you. It's fantastic to know that you enjoyed our location, city views and breakfast offering. We're so glad your stay was seamless and without issue. We hope to welcome you back to Sofitel Adelaide for another great visit in the future!

Very good, and not so good

ملاحظة Tripadvisor 3.0/5

BeaversTravelWell Couples - تقييم TripAdvisor المعتمد

We arrived a noon, and hoped for a room that was ready. Front desk person checked us in and said a room would be ready shorty. He asked us for our number and he would text when ready. 2.5 hours later after roaming Adelaide we checked at the front desk. Waited inline to speak to the same person, asked about our room and we got “oh sorry” and were handed our card. Room was well appointed and clean. Don’t waste your money on the Club access. Our morning experience was very disappointing, the lounge was empty. We order a poached egg on toast from the menu and it took over 30 minutes. While waited we had some very unripe fruit. Our experience; the hotel is very nice, however the service was not great.

Merci for taking the time to share your feedback with us. We're pleased to hear that you enjoyed your room, but we are genuinely sorry that the service didn't meet your expectations, especially during your check-in and Club Millesime experience. Your experience with the delay at check-in and Club service is certainly not the standard we strive to deliver, and we apologise for the inconvenience caused. We appreciate your feedback, and we will ensure that your comments are shared with our team to improve our processes and ensure a smoother experience for future guests. Thank you once again for your honest review, and we hope to have the opportunity to welcome you back and provide the exceptional service we are known for.

Nice hotel in prime location

ملاحظة Tripadvisor 5.0/5

HospitalityEx تقييم TripAdvisor المعتمد

Loved it, it was so awesome stay. My family and kids liked everything including the restaurant and room. It is located in the CBD of the Adelaide so everything is very closed to the hotel. Used my accor reward cards, hence it was very reasonably priced for me. Staffs were very good and friendly.

Merci for sharing your experience! We're thrilled to hear that you and your family enjoyed your stay and that our central location made it convenient for you to explore the city. It's great that you found Garcon Bleu and your room to your liking, and we're glad your Accor membership made the stay that much better. Our team takes pride in providing friendly service, and we're so please to know you felt well taken care of. We look forward to welcoming you and your family back for another wonderful stay.

بالاشتراك مع TripAdvisor

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منشآتنا الأخرى القريبة

جميع فنادقنا في Adelaide

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.