Mercure Maldives Kooddoo Resort 4 stars

Dear Mr. L., Thank you for sharing your feedback about your stay in Mercure Maldives Kooddoo. We are very pleased to hear that our team made such a positive impression during your stay. Your kind words about their service truly mean a lot to us, and we will be delighted to share your compliments with the entire team. At the same time, we sincerely regret to learn about the concerns you experienced regarding the beverages within the all-inclusive offering and your interaction at the dive center. Please rest assured that the beverages served at our bars are authentic and follow the brand standards of the resort; however, we are sorry if your experience created a different impression. Your comments have been shared with the relevant teams so that we can review this matter carefully. We are also sorry to hear that the Wi-Fi speed and some aspects of the overall experience did not fully meet your expectations. Feedback such as yours is very important to us as it helps us continue improving the experience we provide to our guests. Thank you once again for recognizing the efforts of our team, and we truly hope to have another opportunity to welcome you back to our island paradise for an even better stay in the future. Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Ms. O., Thank you very much for your wonderful feedback following your stay at Mercure Maldives Kooddoo Resort. We are truly delighted to read how much you and your group enjoyed your time with us. Your kind words about our team mean a great deal, especially your recognition of Jo-Anne’s leadership and Poppy’s warm and joyful service. It is heartwarming to know that our team made you feel like family and helped create such special memories during your stay. Your compliments will certainly be shared with Jo-Anne, Poppy, and the entire team - they will be thrilled to know they made such a positive impression. Thank you once again for your lovely review. We already look forward to welcoming you back for another memorable stay in our island paradise. Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Mr. Francois, Thank you very much for sharing your wonderful feedback following your stay at Mercure Maldives Kooddoo Resort. We are delighted to know that you had a fabulous experience and that you enjoyed the warm hospitality of our team, the quality of the food, and the comfort of our accommodations. It is especially rewarding to hear that the booking process and overall stay met your expectations. Your kind recognition of Poppy and Ida will certainly be shared with them - they will be very happy to know they contributed to making your stay memorable. As a valued Platinum member of the ALL – Accor Live Limitless loyalty program, we truly appreciate your trust and support. We hope to have the pleasure of welcoming you back for another memorable stay in our island paradise. Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Ms. Sandra, Thank you very much for sharing your lovely feedback following your stay at Mercure Maldives Kooddoo Resort. We are delighted to know that your five days with us were filled with bliss and that you enjoyed your overwater sunset villa, the food and beverages, and the warm hospitality of our team. It is especially wonderful to hear that the late arrival arrangements helped make your journey more comfortable after the flight delay. Your kind words about Jo-Anne and Poppy will certainly be shared with them - they will be thrilled to know they helped make your stay even more special. Thank you as well for recognizing our sustainability efforts. We truly appreciate your support and are very happy that these initiatives were noticeable during your stay. We hope to have the pleasure of welcoming you back again for another relaxing island escape in our island paradise. Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Ms. Bonnie, Thank you very much for sharing such a wonderful review of your stay at Mercure Maldives Kooddoo Resort. It is wonderful to hear that you enjoyed the stunning surroundings, the comfort of your Sunset Overwater Villa, the warm crystal-clear ocean, snorkeling, and of course our culinary offerings. Your description of the resort as “a gem among gems” is a compliment we truly cherish. Your kind recognition of our team means a great deal to us. We will be very pleased to share your compliments with Jo Ann, Poppy, and Thiloma, who will be thrilled to know that their service, efficiency, and genuine kindness helped make your stay so memorable. Our bar team will also be happy to hear that their attention to detail and personal touches were appreciated. It is especially rewarding to know that after visiting different regions of the Maldives, your experience in the south at Mercure Maldives Kooddoo Resort became your favorite. Thank you again for choosing to stay with us and for your generous feedback. We sincerely hope to have the pleasure of welcoming you back to our island paradise. Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort