Mercure Maldives Kooddoo Resort 4 stars

Dear Mr. Andrew, Thank you very much for your wonderful review. We are truly honored that you chose Mercure Maldives Kooddoo Resort to celebrate your 20th wedding anniversary. It is a pleasure to know that your overwater bungalow, the breathtaking sunsets, and the overall comfort of your stay made the occasion so special. We are also delighted that you enjoyed the variety and quality of our food and beverage offerings, as well as the warm and attentive service provided by our team. Your kind words about their friendliness and care mean a great deal to us. A special thank you for recognizing Jo Ann and Poppy - we are pleased to share your compliments with them and they sending you warm regards! We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay in our island paradise. Sunny regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Ms. Stephanie, Thank you very much for your detailed and wonderful review! We are truly delighted to know that you loved every minute of your stay at Mercure Maldives Kooddoo Resort and that your journey - from arrival in Malé to your time on the island - was smooth and comfortable. It is a pleasure to hear that your overwater villa, the stunning sunsets, and the overall resort experience met your expectations. We are especially pleased that you enjoyed snorkeling on our reef and were able to experience the rich marine life, as well as our themed dining experiences and breakfast offerings. Your kind words about the quality of our cuisine, particularly the vegetable curries and pastries, are greatly appreciated. Your recognition of our team means a lot to us. We are delighted that their friendliness and attentiveness made such a positive impression throughout your stay. A special thank you for mentioning Manvi, Poppy, and Shubham - we will be sure to share your compliments with them. At the same time, we appreciate your feedback regarding name badges, and we will certainly review this to ensure better visibility for our guests. We also sincerely thank you for your comments on sustainability. We are pleased that you noticed our efforts, such as the use of reusable glass bottles and refillable amenities. Please allow us to clarify that all waste is carefully segregated and processed for recycling in line with our environmental practices. Your observations are valuable, and we will continue working to improve transparency and awareness around these efforts. It was truly a pleasure having you with us, and we hope to welcome you back for a another memorable stay in our island paradise. Sunny regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Ms. Helen, Thank you so much for your wonderful feedback! We are absolutely delighted to read that you had a fantastic stay in Mercure Maldives Kooddoo and that everything - from our team and location to your room and dining experience - met your expectations so perfectly. Your kind words truly mean a lot, especially your recognition of every single team member. It is the best compliment we could receive. It is also very rewarding to know that you appreciated our sustainability efforts and dining experiences across the resort. We are already looking forward to welcoming you back for another memorable stay in our island paradise. Sunny regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Dandan Q., Thank you so much for your wonderful review and for sharing such beautiful memories of your stay in Mercure Maldives Kooddoo! We are truly delighted to know that your holiday felt like a dream come true and that you enjoyed the stunning surroundings, from the sunsets and stars to the vibrant marine life. It means a lot to see our team members recognized – Thiloma, Shubham, Jo Ann, Shifa, Manvi, and the entire F&B, Welcome and Housekeeping teams will be very happy to hear your kind words. We will make sure your appreciation is shared with everyone. At the same time, thank you for highlighting the areas where we can improve. We are sorry to hear that the bed comfort and air-conditioning positioning were not ideal for you, and we will certainly review this with our team. Your feedback regarding the WiFi login process and beach cleanliness is also well noted, and we are actively working on improvements to enhance guest convenience and maintain our beautiful surroundings. It was a pleasure having you with us, and we truly hope to welcome you back again for another unforgettable stay in our tropical paradise. Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort