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Mercure Maldives Kooddoo Resort 4 stars

Customer review rating 4.7/5 1,536 reviews

ALLSAFE approved hotel

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Mercure Maldives Kooddoo Resort
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+ 9 Services

Hotel extras

  • Quiet, private villas

  • Spectacular beaches and beautiful

  • Leisure facilities including tennis, beach & water sports

  • Room service, 2 restaurant options, and 2 bars available

  • Choose between beach villas or over water villas

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Services for children
  • Air conditioned
  • Reception open 24 hours a day
  • Late Check Out Paying
  • Dry cleaning / Ironing Paying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage Paying
  • Services for children
  • Tennis
  • Beach and water sports
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available Paying

Hotel location

Mercure Maldives Kooddoo Resort

Gaafu Alifu Atoll
20219 kooddoo island
maldives

Tel: +9606820003

Fax: (+960)6820004

Check-in from 14h00

Check out up to 12h00

  • By plane

    IBRAHIM NASIR At 350km / 217 miles

GPS :0.731723, 73.432291

Our accommodation(s)

Our restaurants and bars

VISTAS - GASTROBAR

Type of cuisine: International

Set over the water with sweeping views of the lagoon. Serving specialty coffees, teas with freshly baked pastries during the day and our take on international street food. The outlet offers a breathtaking view of the sunset

  • Monday -
  • Tuesday -
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  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

ALITA

Type of cuisine: International

Alita Restaurant offers pan-Asian cuisine featuring various theme buffets and an a la carte menu. Views upon the swimming pool and turquoise lagoon. Indoor and outdoor seating is available.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

ALITA POOL BAR

Non contractual photo

Our guest reviews for
Mercure Maldives Kooddoo Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

1,536 reviews

tripadvisor

TripAdvisor Rating 5.0/5

550 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Amazing all around!

Customer review rating 4.5/5

Matthew Couples - 26/07/2021 Confirmed reviews ALL

We had an amazing stay at Mercure and would sorely have loved to stay even longer. The resort is incredible and the staff are some of the nicest people you'll ever meet. We're counting the days until we can visit again :)

Good Rooms, Excellent Staff

Customer review rating 4.5/5

Ishan Z. Couples - 25/07/2021 Confirmed reviews ALL

The stay was overall very good. The rooms and the facilities are good and well maintained. The cleanliness levels are good as well. Loved the marine life near the resort. Special mention on all the staff who were very friendly and accommodating. The entire staff at Alita was very welcoming. The only area for improvement would be food option at the Vista Gastropub. It is sold as an al a carte experience but has very limited options. The Alita buffet spreads were much better. And special mention to Chef Yambar who went out of his way to enquire about our food preference and was ready to provide us a dish whenever required to complement the buffet spread. The pool bar staff were also very good. special mention to Tejprakash who was very friendly and always provided good service. Overall the experience was very good.

Very Good Stay

Customer review rating 5.0/5

O. W. Couples - 24/07/2021 Confirmed reviews ALL

Service was really great and we had a really good time ,Restaurant food was really Good and Jo-Ann(works at the restaurant) made each meal really memorable

Good stay

Customer review rating 5.0/5

Frederick P. Solo - 23/07/2021 Confirmed reviews ALL

Excellent

Amazing Stay!

Customer review rating 5.0/5

Josh O. Solo - 23/07/2021 Confirmed reviews ALL

Had a great time. Amazing resort. Reymond the Chef showed me a lot of amazing hospitality.

Fantastic resort. Best holiday we have been on.

Customer review rating 5.0/5

Megan Couples - 20/07/2021 Confirmed reviews ALL

My husband and I had a brilliant stay at the hotel. Despite a delay in the domestic flights the hotel did so much to accommodate us and make our stay better as soon as we arrived. What a wonderful resort this is.

Dear Guest, Thank you for the great review of our resort. We are glad that your were able to enjoy your stay after the initial inconvenience you had to face at the airport. We sincerely appreciate your trust in choosing our resort as your preferred holiday destination. The entire team wishes to welcoming you back very soon for an even better stay. Thank you once again. Sincerely, Nimesh Pandav Front Office Manager

Exellent customer service and hospitality

Customer review rating 5.0/5

Parva Couples - 15/07/2021 Confirmed reviews ALL

We had an amazing stay at Mercure Maldives. Staff all were so respectful and friendly. The food is great and rooms are clean.

A bucket list trip!

Customer review rating 5.0/5

Elizabeth S. Couples - 14/07/2021 Confirmed reviews ALL

Our stay at The Mercure was perfect. We longed to visit the Maldives and it did not disappoint. When a country boosts such natural beauty from every corner, you can't really go wrong, but what made our trip extra special was the resort itself and the exceptional staff. An unforgettable trip on the beautiful island of Kooddoo. We can't wait to return!

Dear Elizabeth Ivy S., We very much appreciate your comments regarding your stay at the Mercure Maldives Kooddoo Resort. Thank you for your special recommendation for Ibrahim. Your kind words will definitely serve as a motivation for him to strive harder. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nimesh Pandav Front Office Manager

Relaxing and Beutiful Stay!

Customer review rating 5.0/5

Alexandra C. Families - 13/07/2021 Confirmed reviews ALL

We staying for 8 nights with our 9 year old son. We had a fantastic time. Your staff are excellent-they go out of their way to make you feel special. The food was delicious, we loved all teh Sri Lankan and Indian food. The bungalow was well appointed and always kept very clean.

Awesome!

Customer review rating 5.0/5

Kimmy Couples - 11/07/2021 Confirmed reviews ALL

Excellent service, food, rooms and experience!

Dear Guest, Thank you for the great review of our resort. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nimesh Pandav Front Office Manager

Fantastic

Customer review rating 5.0/5

Deliwe R. Families - 10/07/2021 Confirmed reviews ALL

Dream come true, best location, excellent customer service

Dear Guest, Thank you for the great review of our resort. We sincerely appreciate your special recommendation for Duty Manager Asanka. He is delighted to receive these encouraging feedback from you and thanks you for it. Entire team are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nimesh Pandav Front Office Manager

great resort!

Customer review rating 5.0/5

Lyra Friends - 09/07/2021 Confirmed reviews ALL

me and my friend had a great time in mercure ! the island is amazing beautiful ... all staffs are the friendliest!!! we stayed in beach villa and just right to the beach !

Dear Guest, We very much appreciate your comments regarding your stay at the resort. Thank you for your kind words about the team. We were delighted to be your hosts and already looking forward to welcome you back very soon. Sincerely, Nimesh Pandav Front Office Manager

Good stay

Customer review rating 3.5/5

Tre C. Couples - 06/07/2021 Confirmed reviews ALL

Visiting the Maldives has always been on my bucket list & I was able to find an amazing deal for an overwater villa through Luxury Escapes. The staff’s service was on point, the property is beautiful and the massages we booked were phenomenal. There were a few things we weren’t happy about, but overlooked it because of the other redeeming factors. First, the water in our room ran yellow when set to hot. The hotel maintenance flushed the water heater, but still the water ran yellow. Second, the food quality and taste is just okay. Some meals were edible, some not. Lastly, some of the furniture could use an update/replacement. Again, while these things were disappointing, we managed to overlook them since everything else was on par. Overall, my bf and I were happy with the stay!

Dear Guest, Thank you for taking the time to tell us about your experience at the resort. We are sorry for the inconvenience you had to face with Hot Water and food & beverage. Please allow me to express my sincerest apologies. We are grateful for your kind words about the staff and service. We are proud of our team for being able to redeem your stay and your positive feedback will definitely serve as a further motivation for them to strive harder. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nimesh Pandav Front Office Manager

Awesome rooms, great staff

Customer review rating 3.5/5

Deanna Couples - 03/07/2021 Confirmed reviews ALL

The rooms and resort were very well maintained and extremely clean. Most staff members, especially Faaid, were absolutely amazing. Needs better food, warm food and more options as far as places to eat and alcoholic drinks

Dear Guest, Thank you for this candid review of our resort. We appreciate you kind words for the rooms and the resort team. Faaidh thank s you for the special recommendation. We apologise for your dissatisfaction with regards to the Floating Breakfast and overall food choices. The feedback is passed on to the Food & Beverage management to review and rectify. We are glad that overall you enjoyed your stay and hope to see you again very soon. Sincerely, Nimesh Pandav Front Office Manager

Our overall experience was extremely amazing, I couldn’t have asked for more.

Customer review rating 5.0/5

(dlmc) L. M. C. Couples - 02/07/2021 Confirmed reviews ALL

Everything about our experience with you guys was above and beyond. Each staff, down to the chefs treated us and made sure we were well taking care off. We felt more than welcome & we will definitely miss each and everyone in the resort. Such a good service and truly a great place to call paradise. We don’t know how to thank you all for everything. We will definitely be back soon with our family next time around. Best experience so far and such a trustworthy place to be at. Again thank y’all for everything and see you guys soon :)

Dear Guest, Thank you for the great review of our resort. Your kind words make us very happy. Especially that the resort team was able to make an impact on your life. This means the world to us. The entire team thanks you for your wonderful feedback. We are glad you enjoyed your stay and all of us look forward to welcoming you and your family again very soon. Sincerely, Nimesh Pandav Front Office Manager

A great experience

Customer review rating 5.0/5

Yoojin Couples - 30/06/2021 Confirmed reviews ALL

It was our first time in the Maldives and resort staff made sure we were always comfortable. They were very attentive from the very beginning from landing at the airport to checking out on the last day. We stayed in the sunset overwater villa which had a perfect view of the ocean. The waters are pristine and brimming with aquatic life. Pictures don't do the views justice.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Maldives Kooddoo Resort. Thank you for your kind words about the Food & Beverage Manager Farzana. We have also noted your feedback about Vistas and apologise for your experience. We would like to inform you that we are already in the process of re-designing the menu. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nimesh Pandav Front Office Manager

Amazing staff

Customer review rating 4.5/5

Michael N. Couples - 29/06/2021 Confirmed reviews ALL

The staff was amazing, everyone was very helpful and pleasant.

Dear Michael Dewayne N., We very much appreciate your comments regarding your stay at the Mercure Maldives Kooddoo Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nimesh Pandav Front Office Manager

Over all a wonderful experience.

Customer review rating 5.0/5

Hamit U. Couples - 16/06/2021 Confirmed reviews ALL

Would recommend it to anyone. We were very well looked after and already planning our next trip... if we see a similar discounted offer. Things that could do with a little improvement is variety of salads on offer. All salads were same same. Also, for the all inclusive the mini bar should be topped up more than once a day. Two beers and one small orange juice a day is not sufficient for two people ... on all inclusive.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Maldives Kooddoo Resort. We thank you for your special recommendations for Joanne, Marzin, Surjid, Sujirta, Nasru & Sujuwa. We are sure this will serve as a motivation for them to strive even harder. Our Executive Chef & Housekeeper has taken note of your feedback and will work on reviewing the offerings. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nimesh Pandav Front Office Manager

Beautiful villas, beautiful beach, great food, great and friendly staff.

Customer review rating 4.5/5

Janet B. Couples - 15/06/2021 Confirmed reviews ALL

As we arrived to Mercure resort, the resort manager and about 10 staff was waiting at the reception area to welcome us. My husband and I were given a heart necklace made of coconut leaves. They were very hospitable.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Maldives Kooddoo Resort. It is always a pleasure to receive positive feedback. Ali and the food & beverage team are delighted to receive your special recommendation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nimesh Pandav Front Office Manager

Value Upgrade by Mercure Kooddoo Resort Maldives.

TripAdvisor rating 4.0/5

Edgar G 21/01/2020 TripAdvisor review

The Resort is a reality of "Paradise on Earth" location. Was worth the 450Kms additional trip by Air. The Staff is the main back bone of the Resort, However, a few excelled in their duties. Dinesh at the Poolside Bar raised our Spirits a few notches Higher. Jayasinghe raised our weight by a couple of Kgs by meeting ALL our food requests to perfection. Kim ensured that all our needs were accepted without a wimp. Niroshan was at our beck & call. To All the above most important is being an Accor Plus member of this wonderful Group. We would like the Resort to give or sell Souvenirs of the Resort for future memories.

Dear Edgar G, Thank you for your candid review about our resort. We appreciate your special mention about our staff. Please accept our sincere gratitude for choosing us as your Maldives holiday destination. We look forward for another chance to be your hosts soon. Thank you again for being a part of the Accor Plus family. Best Regards, Management, Mercure Maldives Kooddoo.

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