Mercure Maldives Kooddoo Resort 4 stars

It’s been the first, a never the last, time to be in Maldives. The resort it’s well located with amazing views over the Indic Ocean, in the middle of nowhere. The resort staff make us feel like at home. Eveyone was taking care of all the details making us feel super confortable and in a familiar atmosphere. We can do a lot of activities, diving, water sky, jet sky, snorkel, kayak, padel surf, etc... In void times, the best way to still have some holidays in a save way it’s defenitly beeing in this Resort in Maldives.

Hello! We stayed at the Mercure for our honeymoon recently and we couldn’t have imagined anything better! The staff was the most friendly and helpful hotel staff we have ever met and we were blown away. From whichever request we had, from meal options to water activities, Mercure never failed to impress us.

It was a pleasant stay in the hotel and we (4 ladies) loved everything there. Great food and nice ambience with great service from all the departments. It will be great if there are some night entertainment such as live band to hype up the beach venue instead of just pool table and movie. Overall, great place and it is good for group of ladies or men instead of just couples.

After lots of researching, we chose the Mercure Maldives Kooddoo Resort as our honeymoon destination. We enjoy traveling a lot and always had the Maldives at the top of our bucketlist, so we were very excited to be able to check this one off of our list. Once we booked our stay, all of our major concerns were addressed in a timely manner via e-mail. We had a few hiccups with the transfer and green taxes payment, but that eventually got figured out. We were told that we would receive our transfer schedule details prior to our departure, but we never received that information - we only found out our flight time to Kooddoo once we landed in Male. Despite that, Mercure made sure that we were well taken care of from the moment we arrived at Male (providing a resort representative to escort us to the "waiting" lounge, to take care of our luggage, and to handle the check-in process with the transfer airline) to the time we took off to Kooddoo. Upon arrival at Kooddoo, a front desk agent welcomed us and drove us to the reception for check-in. Our villa keys were all set and ready but, during check-in (and to our surprise), we were asked for our marriage certificate and wedding pictures as proof that we were indeed celebrating our honeymoon. We were totally caught off guard because we were never informed in advance that we would have to provide that, so we didn't prepare those things to be presented at check-in. Luckily, my husband had his phone on and easily accessible, so he was able to pull out our wedding picture to prove that we indeed got married (awkward). Despite having those in hands or not, they said they would still provide the "honeymoon treats" they promised us (a bottle of sparkling wine and bed decoration). All checked in, we headed to our villa and were surprised with having the BEST villa reserved for us! It was simply AMAZING, so thank you for that Mercure! Everything about the villa was great. Minor maintenance issues to be addressed around the room, but our greatest disappointment came when we walked in and didn't see the bed decoration nor the sparkling wine waiting for us. The sparkling wine came two days later, and the bed decoration was set up one day prior to our departure - two guys knocked on our door while we were enjoying our pool, quickly made the arrangements, and left. Regardless, we appreciated the effort made to "make it happen" at some point during our stay. Food quality, guest services, and staff friendliness were "OK". As mentioned, we travel all around the world and, considering the kind of event we were celebrating (honeymoon) and how much more is invested for this kind of trip to the Maldives, we expected a little more from Mercure/Accor Hotels. Nonetheless, we had a great time overall; so THANK YOU Mercure! :)

I had a great holiday loved the place Food is exceptional & staff are amazing