Mercure Maldives Kooddoo Resort 4 étoiles

Dear Mr. Kevin, Thank you very much for your wonderful feedback about your stay in Mercure Maldives Kooddoo. We are truly delighted to hear that you had a perfect experience and enjoyed your overwater villa with pool, as well as the quality of our restaurant offerings. It is especially rewarding to know that our team contributed to making your stay so memorable. A special thank you for recognizing Pubudu - your kind words will certainly be shared with him and the entire team. We greatly appreciate your recommendation and are thrilled that you chose to stay with us for your holiday. We look forward to welcoming you back to Mercure Maldives Kooddoo Resort for another exceptional stay. Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Mr. Olivier, Thank you very much for taking the time to share your detailed feedback following your recent stay in Mercure Maldives Kooddoo. We are truly pleased to know that you had a very enjoyable stay and appreciated the beauty of the resort, the quality of our cuisine, and the service provided by our team. Your recommendation, especially for snorkeling enthusiasts, is greatly valued, and we are delighted that you enjoyed our house reef. It is also rewarding to see your high ratings across cleanliness, team service, and overall experience - this is a great motivation for all of us. At the same time, we appreciate your feedback regarding the Wi-Fi speed. Please rest assured that we are continuously working on improving our connectivity to enhance our guests’ experience. Thank you once again for your kind recommendation. We sincerely hope to have the pleasure of welcoming you back for another memorable stay in our island paradise. Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Mr. David, Thank you very much for sharing your wonderful feedback following your recent stay at Mercure Maldives Kooddoo Resort. We are truly delighted to read that you had such a heavenly experience with us and that the beauty of the resort lived up to your expectations. It is especially rewarding to know that you enjoyed your overwater villa and found our team to be attentive and caring throughout your stay. Your kind recognition of Poppy, Ali, and Youssef means a great deal to us - we will be sure to share your compliments with them, as it will certainly motivate them to continue delivering exceptional service. We also appreciate your positive ratings across all aspects of your stay and your willingness to recommend us. It was a pleasure to have you with us, and we hope to welcome you back again soon for another memorable stay in our island paradise. Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Ms. Virginie, Sunny greetings from Mercure Maldives Kooddoo Resort. Thank you very much for your wonderful review and for awarding us a perfect score following your recent stay. We are truly delighted to read that you had a “marvelous stay” and that you appreciated the welcoming and caring atmosphere of our resort. It is especially rewarding to know that you enjoyed our restaurants, bar, and accommodations - your kind words mean a lot to our entire team. At the same time, we sincerely appreciate your constructive feedback. We regret that the layout of the bathroom did not fully meet your expectations in terms of privacy, and your comments have been noted for our continuous improvement. We are also very thankful for highlighting your concern regarding the sustainability aspect during your diving experience. Please accept our apologies for this oversight. Protecting our marine environment is extremely important to us, and your feedback has been shared with the dive team to reinforce our commitment and ensure such situations are handled more proactively in the future. Thank you once again for your recommendation, and we sincerely hope to have the pleasure of welcoming you back for another memorable stay in our island paradise. Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Ms. Vicky, Thank you for sharing your detailed feedback following your stay at Mercure Maldives Kooddoo Resort, We are very pleased to read that you had an overall memorable experience and that you enjoyed the beauty of your overwater villa, the magical ocean views, our facilities, and the rich marine life surrounding the island. It is also wonderful to know that the warm welcome from our team, especially Youssef, as well as the breakfast experience contributed positively to your stay. At the same time, we sincerely regret that certain aspects did not fully meet your expectations. Please accept our apologies regarding the situation you experienced with the romantic dinner cancellation. This is certainly not the level of service we aim to deliver, and your comments will be carefully reviewed with the relevant team members. We also appreciate your remarks regarding the cleanliness of the outdoor area of the villa. Your feedback has been shared with our housekeeping team to ensure closer attention to these areas moving forward. Regarding the aircraft noise, as the resort is located close to the domestic airport, a few flights operate daily; however, we understand that this may occasionally affect the peaceful atmosphere expected during a relaxing stay. We also note your feedback about the spa pricing, WiFi speed, and the appearance of the lagoon at certain tides, and we truly appreciate you taking the time to share these observations. Thank you once again for your valuable feedback. While we regret the inconveniences mentioned, we are grateful that you still describe your stay as unforgettable, and we sincerely hope to have the opportunity to welcome you again in the future for an even more seamless experience in our island paradise. Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort