Novotel Jaipur Convention Centre 5 stars

Customer review rating (ALL Rating) 4.6/5 519 reviews

Novotel Jaipur Convention Centre - Image 1
Novotel Jaipur Convention Centre - Image 2
Novotel Jaipur Convention Centre - Image 3
Novotel Jaipur Convention Centre - Image 4

Description

Hotel extras

  • 15 minutes drive from Jaipur International Airport

  • Located with proximity to key city attractions - Amer Fort, Hawa Mahal, City Palace, etc

  • 42-acre green haven offering a blend of business and recreational amenities

  • 13 Breakout Rooms including meeting rooms, boardrooms, and VIP lounge

  • Multi-cuisine dining, bar, swimming pool, gym, spa, open lawns

Our accommodation(s)

Hotel location

Novotel Jaipur Convention Centre

RIICO Industrial Area, Sitapura
302022 Jaipur
India

GPS:26.78132, 75.82746

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  519 reviews

Average Stay with Room for Improvement

Customer review rating 3.5/5

Bashaash W. Families - Confirmed reviews ALL

Our stay was okay but fell short of expectations for a five-star property. Despite making a reservation well in advance, we were made to wait almost an hour in the lobby for check-in, even though we arrived late. To our disappointment, we were not allotted a king-size bed as requested, and instead, were given two single beds for three people. The extra bed provided was broken, which added to the inconvenience. The room heater was not powerful enough to warm the room during winter, and a better heating system should be in place for the season. Additionally, our checkout experience was delayed as our bags were not collected on time despite calling the reception three times. While the staff was courteous, these lapses made the overall experience underwhelming for a five-star hotel.

Dear Mr. W., Thank you for sharing your feedback regarding your recent stay with us. We regret to learn that your experience did not meet your expectations, especially given our commitment to providing a high standard of service. We sincerely apologize for the inconvenience caused by the delay during your check-in process, as well as the issue with the bedding arrangement. Your comments about the extra bed and heating system have been noted, as we strive to ensure our guests' comfort throughout their stay. It is disappointing to hear about the delay during checkout, and we appreciate your patience in this regard. While we are pleased to know you found our staff courteous, we understand that the lapses you encountered affected your overall experience. We value your insights and will take them into consideration to enhance our services. Thank you once again for your valuable feedback. Best regards, Abhishek Sharma Front Office Manager

Good stay.

Customer review rating 5.0/5

Ravindra V. Families - Confirmed reviews ALL

Happy & satisfied with hospitality.

Dear Mr. V., Thank you so much for taking the time to share your feedback regarding your stay at Novotel Jaipur Convention Centre Your feedback did definitely make our day - Thank You!! Thank you for the wonderful words of appreciation for the hotel. It is indeed feedback from guests such as yourself that makes us want to excel and do more - so Thank you once again for this motivation. I look forward to welcoming you back in the near future and making a personal acquaintance. Best Regards, Abhishek Sharma Front Office Manager

Stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Overall experience was good. Property is great. Housekeeping shall improve a little.

Dear Ms. B., Thank you so much for taking the time to share your feedback regarding your stay at Novotel Jaipur Convention Centre Your feedback did definitely make our day - Thank You!! Thank you for the wonderful words of appreciation for the hotel. It is indeed feedback from guests such as yourself that makes us want to excel and do more - so Thank you once again for this motivation. I look forward to welcoming you back in the near future and making a personal acquaintance. Best Regards, Abhishek Sharma Front Office Manager

Extremely Comfortable and friendly stay

Customer review rating 5.0/5

Rohit J. Families - Confirmed reviews ALL

Me and my family had a wonderful stay at NOVOTEL Jaipur! The hotel's ambiance was both modern and inviting, providing a perfect blend of comfort and style. The staff were exceptionally courteous and attentive, ensuring every need was met with a smile. I would like to mention few names of Staff and Trainees whom made our stay outstanding and memorable:- Jitesh, Sahid, Ashok, Shakshi, Arpita, Chef Preeti, Rajan and Anand in coffeeshop Anoop in Room Service Chef Qasim, Chef Gaurav, Chef Mukesh, Chef Vinayak are few I still remember who where extremely helpful. Also, KUDOS to Mr. Sunil (F&B Manager) and Mr. Parminder (Training Manager) who helped us a lot in finding places to visit in the city. The rooms were impeccably clean, well-appointed, and offered a relaxing retreat after a long day. I particularly enjoyed the delicious dining options and the warm hospitality throughout my stay. NOVOTEL Jaipur truly exceeded my expectations, making it an experience to remember. I highly recommend this hotel to anyone visiting Jaipur!

Dear Mr. J., Thank you so much for taking the time to share your feedback regarding your stay at Novotel Jaipur Convention Centre Your feedback did definitely make our day - Thank You!! Thank you for the wonderful words of appreciation for the hotel. It is indeed feedback from guests such as yourself that makes us want to excel and do more - so Thank you once again for this motivation. I look forward to welcoming you back in the near future and making a personal acquaintance. Best Regards, Abhishek Sharma Front Office Manager

Awesome

Customer review rating 5.0/5

Sarin G. Couples - Confirmed reviews ALL

Nyc location,Nyc Property

Dear Mr. G., Thank you so much for taking the time to share your feedback regarding your stay at Novotel Jaipur Convention Centre Your feedback did definitely make our day - Thank You!! Thank you for the wonderful words of appreciation for the hotel. It is indeed feedback from guests such as yourself that makes us want to excel and do more - so Thank you once again for this motivation. I look forward to welcoming you back in the near future and making a personal acquaintance. Best Regards, Abhishek Sharma Front Office Manager

Other web-users rate our hotel

  • 106 reviews 8.1/10 Location
  • 310 reviews 9/10 Room
  • 725 reviews 9.1/10 Service
  • 25 reviews 9.8/10 WiFi
  • 295 reviews 9.1/10 Food
  • 141 reviews 9.3/10 Cleanliness
  • 123 reviews 10/10 Vibe
  • 116 reviews 9.3/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Jaipur