Mercure Penrith 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.5/5 2.436 beoordelingen

Beste prijs
garantie
Mercure Penrith - Image 1
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Panther Place, 2750 PENRITH, Australië

Omschrijving

Extras van het hotel

  • Geniet van het nachtleven en theaters

  • Overvloed aan avontuurlijke attracties

  • Aangrenzend conferentiecentrum

  • In de buurt van winkelcentrum met speciaalzaken

  • Lopen naar restaurants en bars

Onze accommodaties

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Hotel locatie

Mercure Penrith

Panther Place
2750 PENRITH
Australië

Gps:-33.760686, 150.684056

Telefoon
Fax +61 2 4732 2928

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • 100% niet-roken accommodatie
  • Roomservice

BAR

De Lobby Bar biedt een brede keuze aan lokale wijnen, bieren en cocktails. De perfecte plek voor een drankje en lichte snacks met vrienden, familie en collega's.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.5/5  2.436 beoordelingen

TripAdvisor score  3.9/5  188 beoordelingen

Dissatisfied

Tripadvisor-waardering 3.0/5

cwcoming36 Gezinnen - Gecertificeerde beoordeling door TripAdvisor

It was fully booked and our room had no aircon, an externally hot day. We got back from a party after 10 pm, staff couldn’t fix the issue. We went over to Penrith Panthers club to stay cool. My mum of 70yrs old and I both struggle with heat. We stay as long as we could and went back to the room after 1.30 am. It was still hot but because we were tired we got some sleep. I asked for complimentary breakfast. Should’ve been offered but none the less we got breakfast. I feel I should have been either fully or partially refunded as we didn’t stay the full time. Extremely disappointed.

Dear cwcoming36, Thank you for taking the time to review your recent stay with us. I would like to apologise for your stay was less than satisfactory on this occasion and the air conditioning did not cool the room. I would appreciate if you could email me directly to anna.voss@accor.com so we can look into your reservation and have the room checked to ensure the problem has been rectified. I look forward to the opportunity hearing from you in the near future. Kind Regards, Anna

Excellent business stay

Tripadvisor-waardering 5.0/5

joancollins69 Zaken - Gecertificeerde beoordeling door TripAdvisor

Check in a delight esp a fellow whose name I've forgotten but I think starts with S and had a lovely accent He was great then and sorting out food tab's from penrith panthers when the ears wouldn't split bill Very appreciated Hotel seemed fine Maybe shower a little dated and no hand held shower Bed lovely if firm Very quite Wifi zero issues Couldn't fault for my business stay

Dear joancollins69, Thank you for your wonderful review. I will share your feedback with the team and especially Steyne who assisted you during your stay. The team love receiving positive feedback from our guests. We will look into the shower heads and see how we can improve them. We look forward to the opportunity to welcome you back in the near future. Kind Regards, Anna Voss General Manager

Not a deluxe room.

Tripadvisor-waardering 3.0/5

juliemK6274YN Gecertificeerde beoordeling door TripAdvisor

I booked a deluxe king room for one night. The room was not really deluxe. The aircon controls were difficult to work out (had to ring reception for advice). Walking from the elevator to my room, there are numerous roof panels in the hallway with brown water stains and stains on the carpet. Along the hallway a few staff amenities are on full display ie doorways for storage, linen etc…..other hotels seem to disguise these so they are not on full view to the guests. The bathroom in my room was ordinary. Over the bath shower, a hard glass screen which restricted how you could turn the show on, no options with the shower head. The bath room was a real let down and came complete with a spider (huntsman) and a sad bent rubber plug. Having a shower with the cheap bath base was challenging and slippery. The king bed was not comfortable and overall I would not stay here again.

Dear juliemK6274YN, Thank you for taking the time to review your stay with us. We are disappointed to hear that your stay did not meet your expectations on this occasion. I have shared your feedback with our leadership team and we will will address the areas of concern that you have raised. Once again, please accept my apologies for your experience. Please do not hesitate to contact me directly if I can be of assistance in the future. Kind Regards, Anna

Cost dearer being an Accor member?

Tripadvisor-waardering 5.0/5

NswOldie Gecertificeerde beoordeling door TripAdvisor

The accommodation is as per usual an excellent place and have stayed at this hotel quite a lot being Accor members dealing with the hotel through Accor, also being a member of Panthers it is extremely convenient for us to visit normally from Orange. On this occasion we met our family here on our return from holidays in Cairns and found that they have already booked us in for 3 nights in a superior king room which was great as it is our usual but was not through Accor which is supposed to be the cheapest rate available being an Accor Hotel but with WoWotrip.com which turned out $20 per night cheaper but also included breakfast daily for us which at the end the cost difference was substantial. Great family get together, but cost difference was a bit disappointing for our membership, we will see what happens for the next trip.

Great place and great location

Tripadvisor-waardering 5.0/5

sydneyguyrojoe Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Located behind Krispy Kreme and next to Penrith Panthers. Plenty of fast food options around which is a minute walk away. Otherwise Penrith Panthers has lots of food options. Room wise the hot water works, it was clean, central heating/ a/c worked well. Did hear noise despite being next to Penrith Panthers. Friendly service, also has a bbq area and pool and a giant chess set. Highly Recommended!!

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 620 beoordelingen 9.5/10 Locatie
  • 1.304 beoordelingen 7.7/10 Kamer
  • 1.241 beoordelingen 9.2/10 Service
  • 19 beoordelingen 5.6/10 Wifi
  • 604 beoordelingen 8/10 Netheid
  • 284 beoordelingen 7.4/10 Voorzieningen
  • 105 beoordelingen 6.7/10 Ontbijt
  • 20 beoordelingen 8.7/10 Wellnessruimte

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Onze andere etablissementen in de buurt

Al onze hotels in Penrith

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.