Dear Guest, Thank you for taking the time to share your feedback with us. We appreciate your comments regarding the bed length and the noise from the air conditioning, and we are sorry that these aspects affected your comfort. We will share your remarks with the relevant team for attention. We also regret that the check-in process took longer than expected, particularly with a large group arriving at the same time. We understand how frustrating this can be and appreciate your patience. We are pleased to see that you were satisfied with the cleanliness and Wi-Fi, and we hope that we will have the opportunity to welcome you again and provide a more comfortable experience. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you very much for taking the time to share your feedback with us. We are pleased to hear that you had a good experience and particularly appreciated our excellent location. We truly value your feedback and hope to have the pleasure of welcoming you back to Mercure Amsterdam Sloterdijk Station for another enjoyable stay. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not fully meet your expectations. We appreciate your comments regarding the room and the temperature on arrival, and we understand that these aspects affected your overall experience. We are pleased to see that you were satisfied with the service provided by our team and hope that you will consider staying with us again on a future visit to Amsterdam. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you for taking the time to share your positive feedback following your stay with us. We are delighted to hear that you enjoyed your comfortable stay and appreciated our convenient location, clean and well-equipped rooms, as well as the service provided by our team. We are also pleased that you had a positive experience with our reservation system. We are sorry for the inconvenience caused by the ongoing roadworks and the detour required to reach the hotel. We truly appreciate your understanding while these works are taking place. It is also wonderful to hear that you appreciated our efforts towards sustainability, particularly our towel-reuse initiative. Every small contribution helps us reduce our environmental impact. Thank you once again for your kind review and recommendation. We look forward to welcoming you back to Mercure Amsterdam Sloterdijk Station. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you for taking the time to share your detailed feedback following your stay with us. We are pleased to hear that you enjoyed our convenient location, clean rooms, spacious bathrooms, and the service provided by our team. We are also glad that you found the surrounding area convenient with the nearby station, eateries, and supermarkets. We sincerely apologize for the inconvenience caused by the ongoing roadworks in front of the hotel. Unfortunately, these works are outside of our control, but we certainly understand how they can affect the appearance and accessibility of the immediate surroundings. We also appreciate your comments regarding the breakfast pricing. We understand that value for money is an important part of the overall guest experience and will take your feedback into consideration. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to Mercure Amsterdam Sloterdijk Station in the future. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Angelique V., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our convenient location and comfortable accommodations contributed to your enjoyable experience after a busy day in Amsterdam. It is our goal to provide a welcoming atmosphere that feels like home, and your feedback is truly appreciated. Kind regards, The Mercure Amsterdam Sloterdijk Station Team

Dear Frank H., Thank you for sharing your feedback regarding your recent stay. We understand that parking can be a challenge, and we appreciate your input. Our team strives to provide clear information about the parking facilities available to our guests. We encourage future visitors to reach out for any specific inquiries regarding parking options prior to their arrival. Kind regards, The Mercure Amsterdam Sloterdijk Station Team

Dear Guest, Thank you very much for your wonderful feedback and for choosing to stay with us for the sixth year in a row. We are delighted to hear that you continue to appreciate our breakfast and our ideal location close to the train station and the shuttle bus for Loveland. Your continued loyalty means a great deal to us, and we are truly grateful that you choose Mercure Amsterdam Sloterdijk Station year after year. It is always a pleasure to welcome returning guests, and we look forward to seeing you again for another great stay. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you very much for your positive feedback and for your excellent rating. We are delighted to hear that you enjoyed our convenient location near Sloterdijk Station, your spacious room and bathroom, as well as our friendly team and breakfast. We truly appreciate your recommendation and are pleased that you had a comfortable stay with us. We hope to have the pleasure of welcoming you back to Mercure Amsterdam Sloterdijk Station in the future. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We are pleased to hear that you found your room beautiful, comfortable, and neat, and that you were particularly satisfied with the bathroom. We are also glad to see that you appreciated your check-out experience and found the stay to offer good value for money. Your feedback is greatly appreciated and helps us continue improving our services. We hope to have the pleasure of welcoming you back to Mercure Amsterdam Sloterdijk Station for another enjoyable stay in the future. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Stephen, Thank you for sharing your feedback. While we are pleased to read that you found our staff helpful, we are truly sorry that your overall experience did not meet your expectations. We understand how frustrating it can be when the final booking price differs from what you initially expected. As your reservation was made through a third-party travel website, the rates, taxes, fees, and optional extras displayed during the booking process are managed by that platform. We always encourage guests to carefully review the booking summary before confirming their reservation. If you believe there was an error or misleading information, we recommend contacting the travel website directly, as they are best placed to investigate the charges. We are also sorry that you did not feel the room and parking represented good value. Your comments are important to us and will be shared with our management team as we continuously evaluate the experience we offer our guests. We appreciate your feedback and hope you will consider giving us another opportunity to provide you with a more satisfying stay in the future. Kind regards, Rister González Esquivel Front Office Manager Mercure Amsterdam Sloterdijk Station

Dear Darwin M., Thank you for your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you appreciated our location and service, as well as the quality of your room. It is our aim to provide a comfortable and enjoyable experience for all guests. We look forward to welcoming you back on your next visit to Amsterdam. Kind regards, Maria Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Jeroen S., Thank you very much for sharing your experience with us. We are delighted to hear that your visit to the Concertgebouw combined so well with an overnight stay at our hotel, and that our convenient location made your trip even more enjoyable. It is wonderful to know that you appreciated the room and that our breakfast left such a positive impression. We truly appreciate your excellent ratings across arrival, check‑out, WiFi, value for money, and sustainability. Your kind words about our team and your high recommendation score mean a great deal to us. Feedback like yours encourages us to continue delivering a warm, welcoming, and reliable experience for all our guests. We are also pleased to hear that you would choose our hotel again for a future stay in Amsterdam. It is always a pleasure to know that guests plan to return. Thank you again for choosing our hotel. We look forward to welcoming you back for another comfortable and enjoyable stay. Kind regards, Elisa Reservations Team Mercure Amsterdam Sloterdijk

Dear Elwira, Thank you so much for sharing your wonderful review following your recent stay with us. We are delighted to hear that we positively surprised you and that you enjoyed so many aspects of your stay. It is especially rewarding to know that you appreciated our fast self-check-in process, the attentiveness of our reception team, your complimentary room upgrade, and the comfort and modern design of your room. We are also pleased that our convenient location next to Amsterdam Sloterdijk Station and our underground parking contributed to a hassle-free visit. It's great to hear you also discovered some of the local dining options nearby! Your kind words and your intention to return mean a great deal to all of us. We truly appreciate your recommendation and your excellent ratings across all areas of your stay. We look forward to welcoming you back to Mercure Amsterdam Sloterdijk for another enjoyable stay in the near future. Kind regards, Rister González Esquivel Front Office Manager Mercure Amsterdam Sloterdijk

Dear Rembrandt, Thank you for your feedback and for being a returning guest. We are sorry to hear that the room assigned during your last stay did not meet your expectations. Unfortunately, the room types you usually prefer were already occupied at the time of your arrival. We appreciate your positive comments about our reception team and breakfast service, and we apologize that the room did not provide the same level of satisfaction. We hope to have the opportunity to welcome you back and provide one of your preferred room types during a future stay. Rister González Esquivel Front Office Manager Mercure Amsterdam Sloterdijk

Dear Guest, Thank you very much for taking the time to share your feedback and for your excellent rating. We are delighted to hear that you enjoyed our convenient location near Amsterdam Sloterdijk Station and that you found your room comfortable and well suited to your stay. We are also pleased that your arrival, departure, cleanliness, and overall experience met your expectations. A special thank you for your kind words about our team. We are proud to have a friendly and helpful team who are always dedicated to making our guests feel welcome, and your recognition means a great deal to us. We truly appreciate your loyalty as a Gold member of the ALL Accor programme and your recommendation of our hotel. Thank you for choosing Mercure Amsterdam Sloterdijk Station, and we look forward to welcoming you back for another enjoyable stay in the future. Kind regards, Elisa Canto Reservations Team Mercure Amsterdam Sloterdijk

Dear Juul b., Thank you for sharing your feedback regarding your recent stay at our hotel. We are pleased to hear that you found our rooms satisfactory and appreciated the quick check-in process. However, we regret that you found the bed size to be smaller than expected. Your comments are valuable to us as we continually strive to enhance our guests' experiences. Kind regards, Reservations Team Mercure Amsterdam Sloterdijk