Dear Eriko, Thank you very much for your wonderful review and for rating your stay a 90! We are delighted to hear that you chose our hotel again based on your positive experiences with the brand and that our location next to Sloterdijk Station proved convenient for exploring both Amsterdam and the surrounding areas. It is especially rewarding to know that our team made a positive impression and that you enjoyed the herbal tea provided in the room so much that you decided to take some back to Japan. We will be happy to share your kind comments with our staff. Thank you once again for your feedback. We truly appreciate your loyalty to the brand and look forward to welcoming you back to Mercure Amsterdam Sloterdijk on a future visit. Kind regards, Rister González Esquivel Front Office Manager Mercure Amsterdam Sloterdijk

Dear Emi M., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our convenient location. Please note that we do not provide complimentary water replenishment during stays. We appreciate your understanding and hope to welcome you back in the future. Kind regards, Maria Reservations Team Mercure Amsterdam Sloterdijk

Dear Kanai T., Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay and found our reception service satisfactory, as well as the cleanliness of your room. We appreciate your comments regarding the convenience of the nearby supermarket. Kind regards, Reservations Team Mercure Amsterdam Sloterdijk

Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to read that you appreciated our convenient location, as well as the comfort of the room, bed, and breakfast. At the same time, we truly value your constructive comments regarding the facilities. Regarding your comment about the absence of slippers and a heated toilet seat, we would like to explain that our hotel follows Green Key certification standards. Green Key is an international eco-label for sustainable tourism, reflecting our commitment to reducing environmental impact. As part of this policy, certain amenities are not placed in the room by default; however, slippers and other items are available upon request at the reception. We also regret to hear about the inconvenience caused by the air conditioning and shower pressure. Your comments have been shared with our technical team, as we continuously strive to improve our facilities and guest experience. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you again in the future. Kind regards, Elisa Canto Reservations Department Mercure Hotel Amsterdam Sloterdijk Station

Dear Maiko T., Thank you for your kind feedback regarding your recent stay at Mercure Hotel Amsterdam Sloterdijk Station. We are pleased to hear that you appreciated the cleanliness and quiet atmosphere of our hotel, as well as the spaciousness of your room. We aim to provide our guests with a comfortable and enjoyable experience away from the hustle of the city center. Kind regards, Maria Reservations Department

Dear Kaori K., Thank you for sharing your positive experience at Mercure Hotel Amsterdam Sloterdijk Station. We are delighted to hear that you appreciated the swift check-in process and found our location convenient, being only a short walk from the station. It is our aim to provide comfort and ease for our guests, and your feedback is greatly valued. Kind regards, Maria Reservations Department

Dear Kanai T., Thank you for your kind words regarding your recent stay at Mercure Hotel Amsterdam Sloterdijk Station. We are pleased to hear that you enjoyed the convenience of our location and the peaceful surroundings, which contribute to a relaxing experience. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Kind regards, Diego Bernal Reservations Department

Dear Shiori M., Thank you for your wonderful feedback. We are delighted to hear that our location, spacious accommodations, and comfortable amenities contributed to a positive experience. It is rewarding to know that you consider us the best among the Mercure hotels you have visited. We look forward to welcoming you back. Best regards, Diego Bernal Reservations Department Mercure Hotel Amsterdam Sloterdijk Station

Dear Masahiro Y., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our location convenient and enjoyed the cleanliness and comfort of our hotel. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Rister G. Esquivel Front Office Manager Mercure Hotel Amsterdam Sloterdijk Station

Dear Rino S., Thank you for your positive feedback. We are delighted to hear that you enjoyed our convenient location, delicious breakfast, and the cleanliness of our hotel and rooms. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Rister G. Esquivel Front Office Manager Mercure Hotel Amsterdam Sloterdijk Station

Dear J.H., Thank you for your stay. We are pleased to hear that you were comfortable during your time with us. We will take your feedback regarding the insufficient replenishment of paper towels. In regards of the bottles of water, we are proud of having a Gold status in the Green Key sustainability program. Part of this program is doing our utmost best reducing our plastic use. As well the tap water in The Netherlands is of excellent quality and safe to drink. Therefore, we do not replenish the bottles of water. Kind regards, Dayenne van der Vegt Front Office & Reservations Supervisor

尊敬的Kelly L.， 感谢您对我们酒店的好评。我们很高兴您对房间的大小和舒适度感到满意。期待您的下次光临。 祝好， Mercure Hotel Amsterdam Sloterdijk Station

Dear tm, Thank you for your kind words regarding our location and the friendly service you received. We are delighted to know that your stay was comfortable and enjoyable. We look forward to welcoming you back in the future! Best regards, Popi Tzanakaki Mercure Hotel Amsterdam Sloterdijk Station

Dear Guest, Thank you for your feedback regarding your stay. We appreciate your comments about the proximity to the station. We apologize for any inconvenience caused by housekeeping delays and the laundry room access. Your insights are valuable to us. Best regards, Popi Tzanakaki Mercure Hotel Amsterdam Sloterdijk Station

Dear Guest, Thank you for sharing your feedback and for rating us a 9 out of 10! We’re pleased to hear you were satisfied with our staff’s service, location, and the surrounding facilities. We appreciate your suggestion regarding the timing of room cleaning, and we will certainly consider this to improve the experience for our guests staying multiple nights. We hope to welcome you back again soon! Kind regards, Rister G. Esquivel Front Office Manager