Novotel Geelong 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 2 446

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10 14 Eastern Beach Road, 3220 GEELONG, Australia

Opis

O hotelu

  • Waterfront location

  • Modern accommodation rooms & bathrooms, all rooms feature a balcony

  • Conference facilities with dedicated function floor, waterfront views & balconies

  • Indoor heated swimming pool, fitness centre, bay-view sun deck

  • Free WIFI

Nasze pokoje

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Lokalizacja hotelu

Novotel Geelong

10 14 Eastern Beach Road
3220 GEELONG
Australia

Pozycja GPS:-38.144708, 144.363452

Telefon
Faks +61 3 5223 3417

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

TEMPO KITCHEN & BAR

Tempo is a new kitchen & bar in the heart of the Geelong Waterfront and promises an unforgettable dining experience that pays homage to the rich local produce and flavours of Victoria. Open breakfast, lunch, dinner, all day snacks and drinks

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.3/5  Liczba opinii: 2 446

Ocena TripAdvisor  4.0/5  Liczba opinii: 194

Let down

Ocena na stronie TripAdvisor 2.0/5

davidpM4761OG Couples - Opinia zatwierdzona w TripAdvisor

Accor plus platinum member but didn't receive an upgrade as was told there was none available, upon checking the Accor app plenty of availability was showing for next room category so was flat out lied to. Room was fine has been renovated at some point as the hotel seems pretty old. Was very expensive but is the only Accor property in Geelong. Welcome gift was a red wine despite listening our preference as white. Breakfast was good but hate it when they charge extra for real coffee.

Dear David, Thank you for taking the time to write the above review and I appreciate the feedback. Looking at your reservation I can see that you stayed with us early April and the night you stayed we had three rooms left to sell at the time of check in being our Queen Accessible Rooms and top suite. Whilst this is an upgrade opportunity, as you had not booked an accessible room we did not want to assume and as for the top suite, this is four categories above the room booked. I do hope the previous gives clairty as to why no upgrade was provided. I do apologise that the notes on the preferences were not read for your amenity, something we are definitely looking into here at the hotel to provide personalised experiences with us and will be improving this. We do very much value you, just like every other guest but more so as a Platinum member and would love to welcome you back to ensure your opinion of the hotel changes. Please do reach out directly to me should you wish to return to the hotel and I will be sure to take care of you - scott.bear@novotelgeelong.com.au Kind regards, Scott Bear General Manager

Poor Service and Room

Ocena na stronie TripAdvisor 1.0/5

scottcK1317BL Rodziny - Opinia zatwierdzona w TripAdvisor

Front desk staff rude and provided poor service. Room very plain, carpet stained, windows dirty. The advertised King Bed room is actually two twin beds shoved together! Parking quite expensive ($30 per day for remote self park or $45 per day for valet!). We are frequent visitors to Geelong but will not stay here again.

Hi ScottcK1317BL, Thank you for choosing to stay at Novotel Geelong and we are sorry to read of your review. We would appreciate the opportunity to discuss your feedback with you in further detail as we would like to welcome you back to stay. If possible, can you please call me on 03 5273 5724. We look forward to hearing from you soon. Kind regards, Karen Jackson Director of Sales & Marketing

Two Night Stay

Ocena na stronie TripAdvisor 3.0/5

Gary C Couples - Opinia zatwierdzona w TripAdvisor

Hotel itself is OK with good position on foreshore but they certainly don't know how to handle members of the Accor Plus loyalty program

Hi Gary C, Thank you for staying at Novotel Geelong and for your loyalty as an Accor Plus Member. We are pleased to read that you enjoyed the hotel and location, and we are sorry to read of your disappointment as a loyalty member. We look forward to welcoming you welcoming you back. Kind regards, Karen Jackson Director of Sales & Marketing

Waterfront oasis of comfort and calm

Ocena na stronie TripAdvisor 5.0/5

George H Opinia zatwierdzona w TripAdvisor

Great location right on the waterfront, very comfortable beds and friendly staff. There is an indoor pool, large gym and valet parking (A$40 per night). The onsite bar and restaurant also serves breakfast. Our room was quiet with tea and coffee making facilities, it was clean and spacious with a lot of natural light, and we slept very well. You can walk out the front door to the pier. I would return here.

Hi TheHorseys, Thank you for your five star rating and for choosing to stay at Novotel Geelong. We appreciate you taking the time to write a wonderful review and it is great to read about your experience. We look forward to welcoming you back to stay at Novotel Geelong. Kind regards, Karen Jackson Director of Sales & Marketing

Great stay, Great Service

Ocena na stronie TripAdvisor 5.0/5

khun-luck Couples - Opinia zatwierdzona w TripAdvisor

The staff from check in to the room were amazing, they were so accommodating and provided my wife and I with all the recommendations within the area. Great location and service. Couldn’t fault the staff at Novotel.. Will definitely come back on our next trip to Geelong 😊 Thank you Novotel.

Hi Khun-luck, Thank you for your five star rating and for choosing to stay at Novotel Geelong. We appreciate you taking the time to write a lovely review about your experience. It is wonderful to read that enjoyed the service from our Team and location. We look forward to welcoming you back. Kind regards, Novotel Geelong Team

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 882 Liczba opinii 8.8/10 Lokalizacja
  • 1 469 Liczba opinii 7.2/10 Pokój
  • 1 345 Liczba opinii 7.9/10 Obsługa
  • 10 Liczba opinii 6.4/10 Internet
  • 568 Liczba opinii 5.3/10 Komfort
  • 500 Liczba opinii 7.3/10 Jedzenie
  • 453 Liczba opinii 5.3/10 Czystość
  • 344 Liczba opinii 7.7/10 Śniadanie

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Geelong - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.