Mercure Melbourne Caroline Springs 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 685

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Opis

O hotelu

  • Ideal out-of-city conference location, just 25 minutes from Melbourne International Airport

  • 98 beautifully appointed contemporary guest rooms all with their own balconies and unique view

  • Exceptional selection of award-winning dining options

  • All-in-one venue - Meetings, Conferences & Events.

  • Complimentary Parking

Nasze pokoje

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Discover

Lokalizacja hotelu

Mercure Melbourne Caroline Springs

10 20 Lake Street
3023 CAROLINE SPRINGS
Australia

Pozycja GPS:-37.73223187961783, 144.74476768175444

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

WestWaters Bistro

Located on the banks of Lake Caroline, dine amongst scenic views with an array of indoor and outdoor seating. The menu features bistro classics done well and an extensive grill selection with 6 different cuts of beef and 15 sauces on offer.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.4/5  Liczba opinii: 685

Ocena TripAdvisor  4.0/5  Liczba opinii: 461

Another super stay!!!

Ocena na stronie TripAdvisor 5.0/5

Dean_Cer Rodziny - Opinia zatwierdzona w TripAdvisor

Superb high quality, hotel room, facilities and dining at the WestWaters Mercure hotel complex. It is a one stop shop for leisure or business travellers needing comfortable and quality accommodation in the area with a tonnes of optionality and shopping nearby. Only approx 25 min from Melbourne airport or about 45 min from the cbd the hotel has so much to offer including gym, pool, spa and laundry facilities, live music on weekends, conference facilities, and all day cafe and snacks with the most exciting family friendly bistro dining at night from 5pm all with a magnificent lakeside vista. Amazing, welcoming and professional staff the the most welcoming Mr Abram, the very nice Ms Tammy on reception to the Superchefs Mr Patrick, Michael and Ian in the kitchen, Isabelle, Joseph, Gayan and Amira on the floor looking after all the demanding guests with ease and professionalism. Free parking, pokies on site and local shopping close by. Thank you for everything team Mercure CS!

geat peaceful stopover

Ocena na stronie TripAdvisor 5.0/5

lynninsa Couples - Opinia zatwierdzona w TripAdvisor

this hotel has such a lovely ambience. it has a picturesque setting right beside the lake in Caroline Springs. It has a small shopping centre in easy walking distance to it.The rooms are beautiful and peaceful and well eqiuped. the westwaters cafe serves a lovely a la carte breakfast. the westwaters restuarant serves delish lunches and dinners will plenty of choices. the staff are all very helpful and pleasant .

There are better options

Ocena na stronie TripAdvisor 3.0/5

T1sWas Opinia zatwierdzona w TripAdvisor

I have mobility issues but can usually manage with grab rails in the bathroom rather than a completely accessible room. However, I use a shower chair at home. I discovered that our room had no grab rails and the floor in the shower was extremely slippery. I wanted to change to an accessible room but there isn't one at this property. Considering the size of the property I would have expected at least one, if not more accessible rooms. Simply not good enough. The food in the Bistro was expensive for what you got. Our dairy industry is in crisis yet they serve foreing butter. Breakfast eggs were not only the tiniest eggs you could find but were rubbery and served on a huge piece of sourdough. If you must use the cheapest eggs on the market at least serve them on a slice ciabatta rather than that huge piece of sourdough that you need a chain saw to cut. Only two disabled car parking spaces in the car park and one was occupied for the whole week by a car that had no permit. Looked like it hadn't been moved all week. I watche done woman struggle to get in and out of her car in a normal space because she couldn't access the disabled car park due to this tiny car which would not have needed the extra space afforded by the disabled space. Staff didn't care.

Absolutely loved my stay.

Ocena na stronie TripAdvisor 5.0/5

TraceyM1393 Opinia zatwierdzona w TripAdvisor

The room was very large and spacious, and immaculately clean... bed was comfortable unsure on pillows as we always take our own. Would've been good to of had Netflix etc. I slept really well though hubby didn't as the heating system turning on and off kept him awake. He searched for a remote but couldn't find one , in the morning he noticed the control pad next to the entry door. Loved that you could only reach accommodation levels by using key card. Emily on reception was friendly.

We wasted out time so you don’t have to.

Ocena na stronie TripAdvisor 1.0/5

Stacey P Opinia zatwierdzona w TripAdvisor

We had high hopes for these guys tonight cause their menu looked impressive.. But for me to have to ask to have my order taken after waiting 25 minutes, then having to wait another half hour to find someone to check on our order only to tell us the docket was lost is just BS. Don't even lie, it was never entered in the first place! You would think that someone would have checked on us after seeing us sitting there with no food or drink for so long but nope! Nothing. So stay away and don't even bother with this place. It wasn't even a busy service!

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 217 Liczba opinii 9.5/10 Lokalizacja
  • 422 Liczba opinii 7/10 Pokój
  • 363 Liczba opinii 8.4/10 Obsługa
  • 17 Liczba opinii 4.4/10 Internet
  • 164 Liczba opinii 7.4/10 Jedzenie
  • 147 Liczba opinii 7.9/10 Czystość
  • 54 Liczba opinii 7.4/10 Śniadanie
  • 39 Liczba opinii 6.9/10 basen

Zarządzane przez Trustyou

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