Mercure Melbourne Caroline Springs 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 904

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Mercure Melbourne Caroline Springs - Image 1
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10 20 Lake Street, 3023 CAROLINE SPRINGS, Australia

Opis

O hotelu

  • Ideal out-of-city conference location, just 25 minutes from Melbourne International Airport

  • 98 beautifully appointed contemporary guest rooms all with their own balconies and unique view

  • Exceptional selection of award-winning dining options

  • All-in-one venue - Meetings, Conferences & Events.

  • Complimentary Parking

Nasze pokoje

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Lokalizacja hotelu

Mercure Melbourne Caroline Springs

10 20 Lake Street
3023 CAROLINE SPRINGS
Australia

Pozycja GPS:-37.73223187961783, 144.74476768175444

Telefon
Faks +61 3 8677 2559

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

Saige Bistro

The place to catch up with friends and family. Share stories over delicious food and drink in a fun and welcoming atmosphere, free of pretension. Our place. Your place.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 904

Ocena TripAdvisor  4.2/5  Liczba opinii: 466

We enjoyed, but found a couple of things slightly weird

Ocena na stronie TripAdvisor 4.0/5

phebianMelbourne Opinia zatwierdzona w TripAdvisor

Very reasonable prices. Lots of parking spaces, very large room, king sized bed. Balcony overlooks the lake - however room service doesn't open before 5.00pm - how disappointing and ridiculous. For some unknown reason we avoided eating at the main restaurant, instead we ate at the bar. We really enjoyed the Pulled Pork Tacos and the Sweet Potato Fries at the Miss Caroline bar. On the other hand, the Saloumi board was a great disappointment - everything WRAPPED and served in a cardboard box, a packet of crackers, two cheeses, prosciutto in a packet that could not be opened, NO Salami or Pickled Vegetables, so I am not sure exactly what we got. The outside entertainment was excellent. HINT Ask for room near the lifts and car park.

Excellent lunch!

Ocena na stronie TripAdvisor 5.0/5

Anne W Opinia zatwierdzona w TripAdvisor

As a group of ten friends we went to the restaurant at this hotel. We were all very impressed by the great food, all meals were delicious and well presented. The staff were very attentive and friendly, offering suggestions. All over a lovely experience and we will return.

Fantastic Stay at Mercure Caroline Springs!

Ocena na stronie TripAdvisor 5.0/5

525ziadk Rodziny - Opinia zatwierdzona w TripAdvisor

We stayed at the Mercure Caroline Springs for six days and had an absolutely wonderful experience. From the moment we arrived, the service from the staff was exceptional—friendly, attentive, and always willing to go the extra mile. The cleanliness of the room was top-notch, and the overall atmosphere of the hotel was welcoming and well-maintained. As a Platinum member, the added benefits made our stay even more enjoyable and worthwhile. The team was very accommodating throughout, and every request was handled promptly and professionally. Highly recommend this hotel to anyone visiting the area—whether for business or leisure, you’ll be well looked after!

A lovely Hotel to stay

Ocena na stronie TripAdvisor 5.0/5

Sandra W Friends getaway - Opinia zatwierdzona w TripAdvisor

We stayed for 4 nights for a special event. Our room was very large with view over the lake. The bathroom was also large. The food at breakfast was good and the banquet food was very good with large servings. The banquet mananger was very helpful. The car parking was undercover.

Not a great stay.

Ocena na stronie TripAdvisor 3.0/5

David L Opinia zatwierdzona w TripAdvisor

We arrived late at night and very tired from our long flight. Check in was ok but then the drama started. Our room card would not work on the guest car park entry and then in the early hours of the morning other hotel guests entered our room and obviously scared us awake. Not their fault that they had been allocated our room. Then 1/2 later reception ring and want us to verify what room were in and suggested a room swap, highly unprofessional at 4.30am, I was furious. Next day our room key didn't work on our door again and that night sure enough no access to the car park also. Room curtains were damaged and didn't cover the window, so the room was bright from early morning. Female toilets in the public area were filthy, we advised reception but 2.5 hours later they were the same, disgusting. Seemed to be a "who cares" attitude by senior staff. aside from thatr the room was excellent, clean and comfy bed. Great bathroom and the location of the hotel is fantastic too.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 250 Liczba opinii 9.5/10 Lokalizacja
  • 468 Liczba opinii 7.3/10 Pokój
  • 412 Liczba opinii 8.7/10 Obsługa
  • 18 Liczba opinii 6.1/10 Internet
  • 190 Liczba opinii 7.9/10 Jedzenie
  • 158 Liczba opinii 7.4/10 Czystość
  • 43 Liczba opinii 6.9/10 Śniadanie
  • 24 Liczba opinii 9/10 Napoje

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