Mercure Catania Excelsior

Mercure Catania Excelsior 4 stars

Customer review rating (ALL Rating) 4.1/5 292 reviews

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Hotel extras

  • Located in Catania's financial and commercial center, close to the main attractions

  • Ideal location for business and leisure stays in the shadow of Mount Etna

  • ALLSAFE-certified hotel

  • Restaurant and bar open every day for lunch and dinner

  • Meeting rooms with up to 350 seats. Free fitness center, available 24/7

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Catania Excelsior

Piazza Giovanni Verga 39
95129 CATANIA
Italy

GPS:37.513431, 15.093618

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

RISTORANTE LE ZAGARE

Lemon trees adorn the terrace of the Le Zagare restaurant, which serves regional specialties using the best Sicilian produce. The creative, sophisticated cuisine includes freshly caught fish from local waters.

Our accommodation(s)

The decor is based on Mediterranean colors and flock wallpaper, recreating a classic, sophisticated atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  292 reviews

TripAdvisor Rating  3.5/5  1,283 reviews

Good stay.

Customer review rating 4.0/5

Andras G. Business - Confirmed reviews ALL

Very engaged staff, good location.

Nice location

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Great service, friendly staff, nice location, but the hotel needs a general overhaul. It’s clean and maintained, but very dated.

Convenient and comfortable

Customer review rating 4.0/5

Alberto Families - Confirmed reviews ALL

The hotel rooms and common spaces are a bit dated but the staff is very nice and helpful and the overall stay was comfortable. The late checkout was great!

Pleasant stay

Customer review rating 4.0/5

David Business - Confirmed reviews ALL

Work related visit. Hotel is well situated. Room I stayed in (242) was I think the superior room and as a platinum member I was disappointed not to be upgraded. Views of Mount Etna were promised but on that side of the building and on the second floor with a tree outside this was not possible. Room needs a refresh - wallpaper starting to peel - although very clean and comfortable. Sign on the reception says you are committed to reducing plastic but my cups had plastic wrappers, the tea stirrer in the room was plastic and the small spoons at breakfast also. These are easy things not to have.

An absolute disgrace

Customer review rating 0.5/5

Nimrod Solo - Confirmed reviews ALL

Except of the nice staff and the location near the center, this hotel is a disgrace. Let’s start with the wifi. The website states that the room has “high speed internet”. Well, the speed throughout the hotel was 1 Mbps. Not exactly the definition of an high speed. I had to work and use my iPad, so I asked at the reception if there is a higher speed. I received an eye roll from the lady but received a voucher for 1 day for… 6 Mbps. Really took me back to 2005. The room was big, clean, but outdated and not preserved, with many stains on the carpet and walls. In the bathtub there was dampness and the ceiling was peeling. The exterior of the hotel is very old as well, with homeless people sitting by the wall all day and sleeping there are night, so you basically need to go around to pass them. Even the price was way too high for this hotel.

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Other web-users rate our hotel

  • 180 reviews 8.9/10 Location
  • 270 reviews 5.3/10 Room
  • 256 reviews 9/10 Service
  • 24 reviews 4.5/10 WiFi
  • 141 reviews 2.9/10 Vibe
  • 135 reviews 8.5/10 Breakfast
  • 103 reviews 3.8/10 Cleanliness
  • 77 reviews 3.7/10 Amenities

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