Novotel Sharjah Expo Centre 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 044

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Al Khan Area Al Taawun St, Next To Sharjah Expo Centre, 72717 SHARJAH, Zjednoczone Emiraty Arabskie

Opis

O hotelu

  • Great location on Al Taawun street in Sharjah, next to Sharjah Expo Centre

  • 200 guest rooms and suites

  • 2 Restaurants and a 24-hour coffee shop

  • Wellness and fitness centre

  • Outdoor swimming pool with terrace

Nasze pokoje

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Lokalizacja hotelu

Novotel Sharjah Expo Centre

Al Khan Area Al Taawun St, Next To Sharjah Expo Centre
72717 SHARJAH
Zjednoczone Emiraty Arabskie

Pozycja GPS:25.311756, 55.373524

Telefon
Faks +971 6 599 0600

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 1 044

Ocena TripAdvisor  4.9/5  Liczba opinii: 996

Friendly staff, but room condition needs attention

Ocena na stronie TripAdvisor 2.0/5

54BW Opinia zatwierdzona w TripAdvisor

I arrived in early January and the check-in was smooth and friendly, which set a good first impression. Unfortunately, that didn’t quite last. The “warm” welcome turned out to be a room cooled down to about 15 °C. After switching off the otherwise well-working AC, the temperature slowly normalized — but then a strong urine-like odor from the carpet became noticeable, which was hard to ignore. To be fair, the staff was consistently friendly and polite. However, response times were slow: around 20 minutes for requests, despite it not being rush hour and the hotel clearly not fully booked. Small things added up: both TV remote controls barely worked, and the fancy water taps were literally falling apart. Everything still functioned, but it no longer looked or felt well maintained. Overall: good location and nice people, but room condition and maintenance clearly need attention.

Dear Ben, Thank you for taking the time to share your feedback regarding your recent stay with us. It is encouraging to hear that you found our staff to be friendly and that your check-in experience was pleasant. However, I regret that the condition of your room did not meet your expectations. I understand that the temperature and odor issues you encountered were significant inconveniences. We strive to maintain a high standard of cleanliness and comfort, and your comments regarding the carpet and overall room maintenance are noted. I also appreciate your observations about the response times and the functionality of the amenities. We aim to ensure that all aspects of our facilities are in proper working order and your input will assist us in identifying areas for improvement. Your experience is important to us, and I assure you that your feedback will be taken into consideration as we continue to enhance our services and accommodations. Sincerely, Robin Solomon General Manager Novotel Sharjah Expo Centre

A masterclass in hotel hospitality!

Ocena na stronie TripAdvisor 5.0/5

Pioneer68428408328 Opinia zatwierdzona w TripAdvisor

It’s clear to see why this particular Novotel has a 4.9/5 rating. Having just completed my 2nd stay at this hotel I cannot praise the team and property enough. FOH F&B & Housekeeping maintain an impeccably high standard from start to . Extremely comfortable beds, spacious room and good amenities. No request was or has ever been too much. I feel like I spend my life in hotels due to my work so I can confidently say this team are trained to a 5* standard reveller only by Raffles and Fairmont within the Accor estate. The property is a high quality 4* and priced appropriately. Highly recommend! My deepest gratitude to the breakfast team in their entirety and outlets manager. With an additional special mention to 5* beautiful souls on reception who make me feel like I’m returning home every day - Sharon, Sumera & Osman. A real credit to not only Accor but to Hospitality as an industry! Thank you! Thomas DW

Dear James, Thank you for your enthusiastic feedback regarding your recent stay at Novotel Sharjah Expo Centre. We are delighted to learn that your experience was marked by our team's commitment to high standards in hospitality, particularly in our Front Office, Food & Beverage, and Housekeeping services. Your recognition of the comfort of our beds and the spaciousness of the rooms is greatly appreciated. We are particularly pleased that you felt welcomed and at home during your visits, and your commendation of our dedicated staff members, including Sharon, Sumera, and Osman, reflects our commitment to providing exceptional service. It is heartening to know that our efforts resonate with our valued guests like yourself. Thank you once again for your kind words and recommendation. We look forward to welcoming you back to Novotel Sharjah Expo Centre in the future. Robin Solomon General Manager Novotel Sharjah Expo Centre

Ocena klientów 4.0/5

Urszula L. Rodziny - Opinie potwierdzone ALL

Bardzo miła obsługa

Szanowna Pani Urszulo L., Dziękujemy za pozytywną opinię oraz uznanie dla naszej obsługi. Cieszymy się, że mogłyśmy zapewnić Pani miłe doświadczenia podczas pobytu. Zapraszamy ponownie! Z poważaniem, Robin Solomon Dyrektor Generalny Novotel Sharjah Expo Centre

10/10

Ocena na stronie TripAdvisor 5.0/5

Lenah K Opinia zatwierdzona w TripAdvisor

10/10 "We recently celebrated a baby shower at this hotel, and the staff truly went above and beyond to make it a memorable day! From the moment we arrived, Alex at reception was extremely helpful. Nova and Patrick at the restaurant were also fantastic, and the buffet food selection was amazing. Duty Manager Mr. Sayed checked in to ensure everything was perfect. The rooms were comfortable, and requests were attended to promptly. Huge thanks to the entire team for making our day special. We'll definitely be back!"

Dear Lenah K, Thank you for your wonderful feedback regarding your recent experience at our hotel. We are thrilled to hear that our staff, particularly Alex, Nova, Patrick, and Mr. Sayed, contributed to making your baby shower a memorable occasion. It is truly rewarding to know that you enjoyed the buffet selection and found our rooms comfortable. Your kind words motivate our team to continue providing exceptional service. We look forward to welcoming you back for your next celebration! Best regards, Robin Solomon General Manager Novotel Sharjah Expo Centre

Ocena klientów 1.5/5

Krzysztof B. Pary - Opinie potwierdzone ALL

Czułem się jak osoba niechciana. Zero opieki ze strony obsługi. Brak ręczników na basenie.

Dear Mr. Krzysztof, Thank you for sharing your observations. We are sorry to hear about the shortcomings you experienced, including the lack of towels and the feeling of insufficient support from our staff. Your experience is important to us, and we appreciate all feedback. Sincerely, Robin Solomon General Manager Novotel Sharjah Expo Centre

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 607 Liczba opinii 9.2/10 Lokalizacja
  • 1 064 Liczba opinii 7.7/10 Pokój
  • 3 126 Liczba opinii 9.7/10 Obsługa
  • 20 Liczba opinii 8.9/10 Internet
  • 633 Liczba opinii 9.1/10 Jedzenie
  • 609 Liczba opinii 7.4/10 Czystość
  • 402 Liczba opinii 9.3/10 Klimat
  • 378 Liczba opinii 8.3/10 Śniadanie

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