ホテル メルキュール リール サントル ヴィユーリール 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,271 件のレビュー

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27 rue des Tours, 59000 リール, フランス

説明

ホテルのその他の情報

  • リールの歴史的中心部：リール旧市街

  • 専用駐車場（電気自動車用充電スタンドあり）：テスラ用 1 台、全車両用 1 台

  • ファミリールーム

  • テラスにあるリラクゼーションエリア

当ホテルの客室

ホテル所在地

ホテル メルキュール リール サントル ヴィユーリール

27 rue des Tours
59000 リール
フランス

GPS:50.641717, 3.066532

電話番号
ファックス +33 3 59 57 47 99

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

TERRASSE DU 27

非契約写真

ヴュー リールの屋外スペース、No.27のテラス席でおくつろぎください。美味しい地ビールやワインを、美味しい大皿料理と一緒にお楽しみいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,271 件のレビュー

トリップアドバイザーの評価  4.0/5  699 件のレビュー

Animals friendly decision, shouldn't affect me..

トリップアドバイザーの評価 2.0/5

alterego69vl トリップアドバイザー認証口コミ

4 stars hotel ?? Where did it get it? During the WW2? Rooms to small. Toilet big enough to have air to breath and far away from the sink on the bathroom to wash your hands. Corridors not so clean.. Room furniture good as a 1 star hotel in Germany. The hotel accept animals but that means when you eat you breakfast you can find the dog tail in your coffee mug...the hotel accepts the animals, but that doesn't mean the guests should suffer from that.. What if I'm allergic from the animals? Someone want to bring them in hotel far enough, but not where other people stay or eat.. Hotel accepts them, but that doesn't mean they can slip in my room. . There are some positive points as well.. Nice staff,. Good breakfast..great location.

Dear Tonino, We are sorry to hear that the services offered by our pet-friendly establishment have had an impact on your stay with us. Our establishment is currently renovating all of its rooms and common areas in order to improve the comfort of our guests. As a Green Key hotel, we don't advocate waste, and some of our amenities are available directly from reception on request, as in most Green Key hotels. We fully comply with Mercure criteria, whether in Germany or anywhere else in the world, and offer the same hospitality products. Pets are allowed in the hotel's public areas, but under no circumstances do pets interfere with breakfast meals, and our staff are happy to point this out to their owners. All our rooms are cleaned and disinfected on a daily basis so as not to affect other guests. Kind regards, Dao ZORIC - Front Office Manager

Great location and decent hotel

トリップアドバイザーの評価 5.0/5

Colettegf ファミリー - トリップアドバイザー認証口コミ

We stayed during the Olympics so it was expensive. But our room was brilliant - massive for the 3 of us. Location is great and easily walkable to the metro and main square. Lots of restaurants, bars and cafes nearby. Staff brilliant, so friendly. Parking secure and reasonably priced

Thank you so much for your review! We're delighted to hear that you enjoyed your stay, especially the spacious room and our central location. It's great to know our team helped make your experience a pleasant one with their friendly service. We hope to welcome you back on your next visit, whether for another big event or a more relaxed stay. Thanks again for choosing us and for your kind words! Best regards, Orlane Reception team

Does what you need it to do but shouldn’t be 4*

トリップアドバイザーの評価 2.0/5

Tourist54170155676 ファミリー - トリップアドバイザー認証口コミ

Surprised that this hotel has 4 stars. Our bathroom smelt very bad like sewage. We had two rooms and we could not close the bathroom doors in both which was pretty poor. The beds were fine and the rooms were small. All in all the room was quite outdated and the furniture a bit weird we had a table with wheels placed randomly on the room which took up lots of space.

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. We take your concerns about the bathroom smell, the issues with the doors, and the outdated room furnishings very seriously. We appreciate your comments about the beds and the size of the rooms, and we will use your input to make improvements. We strive to provide a comfortable and enjoyable stay for all our guests and hope you might consider staying with us again in the future to experience the enhancements we are planning. Best regards Sarah

Very good stay

トリップアドバイザーの評価 4.0/5

ariel857 トリップアドバイザー認証口コミ

The outstanding features include private parking, a good location, and a devoted team. The area is very quiet though centrally located. The breakfast is good and diverse though veggies are missing. Ours was a family room on two floors - the first was a sitting area and a restroom, and the second was a bedroom and a bathroom. This is what makes the split layout problematic - after using the restroom, one should ascend to the second floor to wash hands, or if one wishes to visit a bathroom during the night, he has to descend and then go back up, which makes it potentially dangerous on a staircase when sleepy. Other than that, it was a very good stay.

Hello, thank you for your detailed feedback! We're delighted to hear that you enjoyed our private parking, convenient location, and dedicated team. We appreciate your comments about the quiet and central area, as well as the good and diverse breakfast. We'll certainly look into adding more vegetables to our breakfast options. Regarding the split layout of the family room, we understand the inconvenience it may cause and will consider this in our future room designs. Your safety and comfort are important to us. We're glad to know that overall, you had a very good stay, and we hope to welcome you back again soon!

Great location and friendly and helpful staff

トリップアドバイザーの評価 4.0/5

FellowTraveler68499 ファミリー - トリップアドバイザー認証口コミ

We stayed in this hotel at short notice after our Eurostar back to London was cancelled. Although it was only a flying visit of one night, the check in staff were friendly and extremely helpful, both on arrival and the following morning. Room was a good size and the hotel was in a perfect location for the old town, whilst still being within walking distance of both train stations. Would definitely stay here again if in Lille.

Dear Sir, Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Le Mercure Lille Centre Vieux-Lille

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 444 件のレビュー 4.7/10 快適さ
  • 371 件のレビュー 8/10 朝食
  • 212 件のレビュー 5.9/10 清潔さ
  • 141 件のレビュー 4.6/10 雰囲気
  • 138 件のレビュー 3.6/10 設備

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。