ママ シェルター リール 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 3,098 件のレビュー

ママ シェルター リール - Image 1
ママ シェルター リール - Image 2
ママ シェルター リール - Image 3
ママ シェルター リール - Image 4

説明

ホテルのその他の情報

  • 鉄道駅に近い便利な立地

  • オリジナルデザイン

  • 地元ならではの家庭料理

  • 超居心地のよい高いテラス

  • 週末はブランチや DJ セットのサービス

当ホテルの客室

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ホテル所在地

ママ シェルター リール

97 Place Saint Hubert
59800 リール
フランス

GPS:50.639065, 3.070951

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

MAMA RESTAURANT LILLE

ママリールは、建築家の Jalil Amor 氏によるユニークなデザインが見どころです。バーレストランのグラフィティが描かれた黒の天井には、Beniloy のサインがあります。ツナとんかつ、コキレットジャンボンなど、絶品の料理は自家製です。ぜひご賞味ください。

予約する

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  3,098 件のレビュー

トリップアドバイザーの評価  4.5/5  314 件のレビュー

2023エクセレンス認証

Friendly and fun stay in an excellent location

トリップアドバイザーの評価 5.0/5

AlWarner88 Couples - トリップアドバイザー認証口コミ

Fabulous stay for a long weekend. This is a modern and fun hotel in a great location. It’s a great place for a weekend with mates exploring Lille. Amazing breakfast with lovely details - proper coffees, good butter, excellent pastries and fresh bread, and a deliciously refreshing fruit salad. All the food and drink we had was great quality. Staff are friendly and welcoming. The rooms were great, nice comfy beds, lovely bedding and decent showers. I would like to see some more surfaces or storage for personal items in the rooms. In room tea and coffee making facilities would be nice too. This hotel would not suit everyone due to the lively late night music, but we loved it. Every night started with cocktails in the bar before going out to explore. We would definitely return again. We loved Mama!

Loud party place, horrible experience. Don't take your children here.

トリップアドバイザーの評価 1.0/5

817ld トリップアドバイザー認証口コミ

We had a horrible experience with Mama Shelter Lille. We got stranded in Lille so booked last minute, which was only possible through booking.com with prepayment. When we arrived late in the evening with our children it turned out there was a very loud dance party going on in the hotel, reception area and bar. Our rooms would be just above this. One member of reception staff laughed with us for being so stupid to prepay, said there was nothing to be done, and continued chewing gum and slopping on his chair, smirking and oggling the party-goers. It was like standing with the children and our bags in a very loud and sleezy night club, and I stood there for an hour with the basses banging on my ears while his colleague did try to fix things, but he couldn't contact anyone from the hotel or do anything or wasn't allowed to do anything at all, except in the end find us another hotel because by then it was after midnight and I couldn't book anything else anymore. Tried to call them several times today about my refund, but no one picked up the phone. If you want to try sleeping in a loud night club with funky furniture, this is your place. If not, or if you are traveling with children, best to stay away. It's not for you. Wish we knew. I am still trying to get my money back...

Hello , Thank you for taking the time to write to us following your stay with us. We are very sorry that the service and facilities did not live up to your expectations 😥. Please accept our sincerest apologies.... It is true that we host Dj set over the weekend, but this should obviously not impact our guests' sleep. Especially when you come with your children And also I hope you've had some feedback on your request? Rest assured that Mama will do everything in its power to improve! Once again, our Mama TEAM would like to thank you for your comments and we hope to regain your trust during a future stay 😊!!!! Looking forward to seeing you again at the Mama, See you soon we hope! MAMA LOVES YOU ❤ Maxime

Good location

トリップアドバイザーの評価 4.0/5

Andrew L トリップアドバイザー認証口コミ

Straightforward and comfortable. This is a no nonsense and tidy hotel close to the Eurostar station, large shopping centre, and old town. The rooms are clean and functional, with essentials, but no fancy touches. Stylishly unfinished concrete walls, and simple furnishings.

Hi Andrew Following your stay at Mama Shelter Lille, we thank you dearly for that kind of feedback ! It is truly what we look for when we are working evryday to make our guests happy 😊 Hope to see you soon ! MAMA LOVES YOU ❤ Maxime

Not clean!

トリップアドバイザーの評価 2.0/5

504DavidB トリップアドバイザー認証口コミ

We went to this hotel on two separate occasion in October. Whilst the hotel itself was fine and the staff good it let its self down by the cleanliness of the bath rooms. we stayed in rooms 602/404 and on both occasions the toilets were disgusting and filthy (they probably still are!). Superficial cleaning had been done but no effort to ensure thoroughly clean. We also had a tube of toothpaste take from the room after the cleaners had been in! Not impressed for a quite expensive hotel.

HelloDavid! Our MAMA TEAM thanks you for sharing your feelings following your stay in Lille 😋. However, we are sorry for the inconvenience caused during your stay regarding the cleanliness. Know that we will do our best so that it does not happen again during your next visit and so that this Lille trip is a real faultless 😊 !! The whole MAMA team can't wait to see you again 🧡... MAMA LOVES YOU Maxime

好立地、清潔、シンプル

お客さまの声 4.5/5

匿名 ビジネス - 確認済みレビュー すべて

同じ地域の他のホテルと違い、予約しやすく、ありがたかったです(Braderie de Lille の期間はキャンセルできないホテルが多く、予約にはいたらなかった)

Hello Masako 🤗 ! Our MAMA TEAM thanks you for sharing your feelings following your stay in Lille 😋. We are delighted that your getaway to the north has left you with a good memory 🥰. The whole MAMA team can't wait to see you again 🧡... MAMA LOVES YOU Marie

との提携 TripAdvisor

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