Sofitel Сидней Дарлинг Харбор 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 11 046

Sofitel Сидней Дарлинг Харбор - Image 1
Sofitel Сидней Дарлинг Харбор - Image 2
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12 Darling Drive, 12 Darling Drive, 12 Darling Drive, 2000 СИДНЕЙ, Австралия

Описание

Особенности отеля

  • Легендарный отель, расположенный в оживленном районе Дарлинг Харбор

  • 590 стильных номеров и люксов с великолепными видами

  • Потрясающие виды из клуба Millesime на верхнемэтаже

  • Прибрежный шик трех оживленных баров и ресторана

  • Фирменный переливной бассейн

Наши номера

Расположение отеля

Sofitel Сидней Дарлинг Харбор

12 Darling Drive, 12 Darling Drive, 12 Darling Drive
2000 СИДНЕЙ
Австралия

GPS:-33.872908, 151.198704

Телефон
Факс +61 2 8388 8868

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

ATELIER BY SOFITEL

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce. Bon appétit!

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 11 046

Рейтинг TripAdvisor  4.5/5  Отзывов: 2 938

Сертификат качества 2023

Very Poor Check In Experience

Примечание: Tripadvisor 3.0/5

wockinwod Реальные отзывы TripAdvisor

I wish to provide some feedback on my recent stay and in particular the check in experience I had. I had decided to have my birthday Atelier as we love it there and love the team. They looked after us very well and I would like to recognize Gabi, Chit and especially Yogi and Vinny. I thought to treat myself and my partner it would also be nice to stay the night, enjoy a Prestige Suite and also the Club. I was met at check in by a person in training (whose name may have been Sahan). There was no smile, no "bonjour", just, "are you checking in and can I have your credit card and ID". Certainly not what I would have expected. Once she found the booking there was no recognition or comment on my loyalty or a welcome back. I then asked about the possibility of an upgrade and without checking I was curtly told that the hotel was fully booked. I knew this not to be the case as I had looked online and seen a number of rooms available including the Bellerive Suite. When I questioned this the response was, "Oh, I just assumed we were full". Not the greatest response. At this point I asked to speak to a supervisor. Also, I should point out that I thought an upgrade to the Bellerive Suite was unlikely and what I did was book the room type I wanted. After a few minutes a gentleman appeared (I cannot recall his name) and I explained the check in experience I had faced. He was sympathetic and said he would see what he could do. He moved us to a Prestige Suite with a better view and said that he would send wine up to the room as an apology. Sadly this never occurred. He also said he was going to speak to the team at Atelier to share my experience. They did mention my issue but as they are generally amazing I am not sure what more could have been done. As you can appreciate this was not the start to my birthday celebration that I was expecting. I was excited for the stay and the dinner and then to be let down at check in and also with the failure to deliver the service recovery just made for a poor experience.

Rude attitude

Примечание: Tripadvisor 2.0/5

N3690VYmohamedm Семьи - Реальные отзывы TripAdvisor

We visited the lounge in the lobby for a brunch snack and whilst we were ordering we were informed by Nicholas that Accor limitless benefits did not apply to croissants. We queried this as on previous visits this was not the case. He smiled and said we were very lucky he was not present at that time as he would not have extended the benefit. We walked accross to the W Sydney instead as this type or arrogant behaviour is not acceptable to a loyal Gold Accor member of many years.

Good hotel

Примечание: Tripadvisor 5.0/5

PaulC452 Couples - Реальные отзывы TripAdvisor

Very good hotel with friendly service . We had one of their suites which was compact but decent . Great location on the harbor. Breakfast in the lounge was impressive. Felt I overate every morning. The afternoon tea & canapé service were very good too. One side of the hotel looks out onto busy roads . We were originally put in a room on that side and the traffic noise was bad. They did move us and the alternative room was fine

Terrible property with awful staff and management.

Примечание: Tripadvisor 1.0/5

John S Реальные отзывы TripAdvisor

Would never stay at this property again. Driveway is an absolute nightmare including all staff working on it. Staff are not in uniform and the duty managers and General Manager should not be working in hospitality. Avoid at all costs! Absolutely awful.

5 star hotel without the 5 star experience

Примечание: Tripadvisor 3.0/5

Chrispy63au Couples - Реальные отзывы TripAdvisor

My wife and I stayed here in Dec 2024 as an anniversary gift from our kids. The bedding was uncomfortable and was missing a flat sheet. There was a rip or worn section on the block out curtains which filled the east facing room with light at sunrise. The lighting was not dimmable making it impossible to have a romantic night Very disappointing to pay a 5 star price only to get a 3 star experience

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Другие интернет-пользователи оценили наш отель

  • 2 733 Отзывов 9.3/10 Расположение
  • 4 903 Отзывов 8.1/10 Номер
  • 5 301 Отзывов 8.2/10 Сервис
  • 42 Отзывов 6.5/10 Интернет
  • 1 178 Отзывов 7.6/10 Чистота
  • 1 163 Отзывов 8.7/10 Атмосфера
  • 1 063 Отзывов 8/10 Завтрак
  • 758 Отзывов 4.9/10 Соотношение цены и качества

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