소피텔 시드니 달링 하버 5성

고객 평점 (ALL 평가) 4.5/5 11,028 리뷰

소피텔 시드니 달링 하버 - Image 1
소피텔 시드니 달링 하버 - Image 2
소피텔 시드니 달링 하버 - Image 3
소피텔 시드니 달링 하버 - Image 4

호텔설명

호텔 추가 정보

  • 생동감 넘치는 달링 하버에 자리한 상징적인 호텔

  • 멋진 전망을 자랑하는 590개의 세련된 객실과 스위트

  • 최상층에 위치한 클럽 Millesime의 탁트인 전망

  • 활기찬 해안가에 자리한 세련미 넘치는 세 곳의 바와 레스토랑

  • 시그니처 인피니티 수영장

숙박

호텔 위치

소피텔 시드니 달링 하버

12 Darling Drive, 12 Darling Drive, 12 Darling Drive
2000 시드니
호주

GPS:-33.872908, 151.198704

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

ATELIER BY SOFITEL

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce. Bon appétit!

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  11,028 리뷰

TripAdvisor 평가  4.5/5  2,938 리뷰

2023으뜸 시설

Very Poor Check In Experience

트립어드바이저 평점 3.0/5

wockinwod TripAdvisor 인증 리뷰

I wish to provide some feedback on my recent stay and in particular the check in experience I had. I had decided to have my birthday Atelier as we love it there and love the team. They looked after us very well and I would like to recognize Gabi, Chit and especially Yogi and Vinny. I thought to treat myself and my partner it would also be nice to stay the night, enjoy a Prestige Suite and also the Club. I was met at check in by a person in training (whose name may have been Sahan). There was no smile, no "bonjour", just, "are you checking in and can I have your credit card and ID". Certainly not what I would have expected. Once she found the booking there was no recognition or comment on my loyalty or a welcome back. I then asked about the possibility of an upgrade and without checking I was curtly told that the hotel was fully booked. I knew this not to be the case as I had looked online and seen a number of rooms available including the Bellerive Suite. When I questioned this the response was, "Oh, I just assumed we were full". Not the greatest response. At this point I asked to speak to a supervisor. Also, I should point out that I thought an upgrade to the Bellerive Suite was unlikely and what I did was book the room type I wanted. After a few minutes a gentleman appeared (I cannot recall his name) and I explained the check in experience I had faced. He was sympathetic and said he would see what he could do. He moved us to a Prestige Suite with a better view and said that he would send wine up to the room as an apology. Sadly this never occurred. He also said he was going to speak to the team at Atelier to share my experience. They did mention my issue but as they are generally amazing I am not sure what more could have been done. As you can appreciate this was not the start to my birthday celebration that I was expecting. I was excited for the stay and the dinner and then to be let down at check in and also with the failure to deliver the service recovery just made for a poor experience.

Rude attitude

트립어드바이저 평점 2.0/5

N3690VYmohamedm 가족 - TripAdvisor 인증 리뷰

We visited the lounge in the lobby for a brunch snack and whilst we were ordering we were informed by Nicholas that Accor limitless benefits did not apply to croissants. We queried this as on previous visits this was not the case. He smiled and said we were very lucky he was not present at that time as he would not have extended the benefit. We walked accross to the W Sydney instead as this type or arrogant behaviour is not acceptable to a loyal Gold Accor member of many years.

Good hotel

트립어드바이저 평점 5.0/5

PaulC452 Couples - TripAdvisor 인증 리뷰

Very good hotel with friendly service . We had one of their suites which was compact but decent . Great location on the harbor. Breakfast in the lounge was impressive. Felt I overate every morning. The afternoon tea & canapé service were very good too. One side of the hotel looks out onto busy roads . We were originally put in a room on that side and the traffic noise was bad. They did move us and the alternative room was fine

좋은 이름과 좋지못한 관리

고객 평점 2.5/5

익명 가족 - 전체(All) 통지 확인

수영장은 감기에 걸릴만큼 차가웠고 조명이 매우 어두워 저녁에 수영하기에 부적합했으며 크레인들이 뷰를 가려 좋지 못했으며 수영장에 바퀴가 돌아다녀도 직원들도 처다만보고 대처하지 않았습니다

위치는 좋은데 ..

고객 평점 2.5/5

장선희 커플 - 전체(All) 통지 확인

아침식사가 아주 맛없음. 가격은 인당 50달러가 넘는데 말라비틀어진 만두, 너무 짜고 건조한 베이컨, 연어.. 메뉴도 다 멀리있어서 뷔페이지만 엄청 돌아다녀야함 웰컴드링크 감사합니다 그런데 다음날도 빈병과 빈 접시를 치우지않았습니다

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,733 리뷰 9.3/10 위치
  • 4,903 리뷰 8.1/10 객실
  • 5,301 리뷰 8.2/10 서비스
  • 42 리뷰 6.5/10 인터넷 가격
  • 1,178 리뷰 7.6/10 청결도
  • 1,163 리뷰 8.7/10 분위기
  • 1,063 리뷰 8/10 조식
  • 758 리뷰 4.9/10 가격 대비 가치

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