Grand Mercure Majlis Residences bintang 5

Catatan tamu Avis (Peringkat ALL) 4.6/5 338 ulasan

Jaminan Harga
Terbaik
Grand Mercure Majlis Residences - Image 1
Grand Mercure Majlis Residences - Image 2
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Grand Mercure Majlis Residences - Image 4
Zayed The 1st Street, Electra Street, Tourist Club Area, 53400 Abu Dhabi, Uni Emirat Arab

Deskripsi

Keistimewaan hotel

  • Fully-equipped kitchens

  • Outdoor swimming pool

  • Free WIFI

  • Family rooms

  • Private indoor car park

Akomodasi kami

Kamar

Studio King Bed

  • Maksimum 4 orang
  • 37 m² / 398 sq ft
  • Selimut 1 x Tempat tidur king
  • Pemandangan: Sisi kota
  • Kamar disabilitas

Lokasi hotel

Grand Mercure Majlis Residences

Zayed The 1st Street, Electra Street, Tourist Club Area
53400 Abu Dhabi
Uni Emirat Arab

GPS:24.494556, 54.376223

Telepon
Fax +971 2 408 1000

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.6/5  338 ulasan

Peringkat TripAdvisor  4.6/5  631 ulasan

Sertifikat keunggulan 2025

a solid place for Abu Dhabi visit - large rooms, great food

Catatan Tripadvisor 5.0/5

Marek W Ulasan TripAdvisor tersertifikasi

It was already my third stay at this hotel. Overall everything is fine, although I almost always have problems with the air conditioning. This time it didn’t work at all, but a technician came, reset the system, and it started working. Apart from that, everything was OK. The rooms are comfortable, and the beds too, although for some people they may be too firm. Very good breakfast. Good prices in the hotel restaurant, so if you don’t feel like going to the city, you can easily eat there. A quiet pool without crowds. Good location. Overall, I recommend it and I’ll be coming back during future stays in Abu.

Dear Marek W, Thank you for taking the time to share your feedback regarding your recent stay at Grand Mercure Majlis Residences. We are delighted to hear that you appreciate the spacious rooms, excellent dining options, and the tranquil atmosphere of our pool area. Your continued patronage is truly valued. We regret to learn about the challenges you faced with the air conditioning during your visit. We strive to ensure that all amenities function seamlessly, and we are glad that our technician was able to assist you promptly. Additionally, we recognize that the firmness of our beds may not suit everyone’s preferences, but we appreciate your input on this matter. Your recommendation means a great deal to us, and we look forward to welcoming you back for your future stays in Abu Dhabi. Thank you once again for your constructive comments. Best regards, Grand Mercure Majlis Residences

sketchy hotel

Catatan Tripadvisor 1.0/5

kaaG3498NA Ulasan TripAdvisor tersertifikasi

I made a reservation about two weeks ago, but the staff ignored my messages until I CC'd the general manager. As soon as I stopped including the general manager in my requests, the staff stopped responding again. Additionally, they sent me a letter demanding that I pay cash for my stay, even though I booked through the official website using my card. This situation makes the hotel feel sketchy. I have already informed my credit card company to be prepared in case they attempt to charge my account without authorization.

Dear K.K, Thank you for sharing your feedback regarding your recent experience at our hotel. I sincerely apologize for the difficulties you encountered with communication and the payment process. It is our priority to ensure that all guests receive timely responses, and it is concerning to hear that your messages were not addressed properly. Regarding payment methods, our policy encourages the use of the card used for booking, and I regret any confusion caused by the request for cash payment. Your comments are taken seriously and will be reviewed to improve our services. Thank you once again for your insights. We appreciate your understanding as we strive to enhance our guest experience. Best regards, Grand Mercure Majlis Residences

Severe incident - falling roof

Catatan Tripadvisor 1.0/5

maurdsisir Ulasan TripAdvisor tersertifikasi

The hotel is decent looking from outside in a good location. We stayed room no 408 and 409 with our family for two nights last week from 22/10 to 24/10 . We have got one room upgrade from studio to one bedroom apartment . Things were so good till that time . The room service operator was pathetic , very difficult to make him understand what we want . We got some omelettes after 45 minutes , one cutlery for four plates . Food was ordinary , immensely overpriced. Breakfast spread was good but badly managed . One big guy looks like a supervisor busy with his social media on smartphone and two girls trying their best to take care of many people but they were not enough . Coffe machine as usual malfunnctioned . He real incident happened on 24th morning , roof of one washroom suddenly fell on my daughter, she was in shock . We run to other room and saw whole roof was about to collapse. It could have been lot worse accident . The reaction from the hotel was slow and indifferent Never experience roof is falling on guest’s head . During check out , reception offered some free cakes from coffe shop as compensation! Such a joke . Its an old run down property , better to avoid . Plenty options in Abu Dhabi . .

Dear Sisir M, Thank you for taking the time to share your feedback regarding your recent stay at Grand Mercure Majlis Residences. We sincerely apologize for the unfortunate incident you experienced with the ceiling in your room. Your safety and comfort are of utmost importance to us, and we take such matters very seriously. We regret that your experience with our room service did not meet your expectations and that the breakfast management was not handled efficiently. Your comments regarding the food quality and service have been noted, and we will review them with our team to enhance our guest experience. We understand that the compensation offered did not align with the seriousness of the incident you described, and we appreciate your input on this matter. We hope to learn from your experience to ensure that we can provide a better environment for our guests in the future. We thank you for your feedback and wish you safe travels ahead. Best regards, Grand Mercure Majlis Residences

excellent front office and concierge receptionist are on top

Catatan Tripadvisor 5.0/5

Ilham E Ulasan TripAdvisor tersertifikasi

Front office staff is excellent front office overall team is helping and always ready to help gym and pool is amazing I highly recommend must use the pool

Dear Ilham E, Thank you for your kind words regarding our front office and concierge team. We are delighted that you enjoyed our gym and pool facilities. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Best regards, Grand Mercure Majlis Residences

Good

Catatan Tripadvisor 5.0/5

Sandhosh S Ulasan TripAdvisor tersertifikasi

This is my so many time to visit abudhabi i like to majish grand mercure staff are very kindly and helpful ms pooja from hk department she was very very nice or toking good and she cleannes also good

Dear Sandhosh S, Thank you for your kind words about our staff, especially Ms. Pooja from the housekeeping department. We are delighted to hear that you had a pleasant experience during your visits. Your feedback is greatly appreciated, and we look forward to welcoming you back. Best regards, Grand Mercure Majlis Residences

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 582 ulasan 9.7/10 Lokasi
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  • 1.455 ulasan 9.6/10 Pelayanan
  • 13 ulasan 8/10 Internet
  • 349 ulasan 8.4/10 Kebersihan
  • 301 ulasan 7.9/10 Sarapan
  • 159 ulasan 8.5/10 Kesepadanan nilai
  • 55 ulasan 9.3/10 Kebugaran/olah raga

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