Novotel Hanoi Thai Ha 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 733 beoordelingen

Beste prijs
garantie
Novotel Hanoi Thai Ha - Image 1
Novotel Hanoi Thai Ha - Image 2
Novotel Hanoi Thai Ha - Image 3
Novotel Hanoi Thai Ha - Image 4
2 Thai Ha Street, Dong Da District, 100000 HANOI, Vietnam

Omschrijving

Extras van het hotel

  • Elke kamer beschikt over uitzicht op de stad, bureau, minibar, led-tv, kluis en WiFi.

  • Ieder appartement heeft een kookplaat, wasmachine/droger, magnetron en slaapbank.

  • Het hotel ligt in het hart van Hanoi. Perfect voor zowel zakenreizigers als toeristen.

Onze accommodaties

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Hotel locatie

Novotel Hanoi Thai Ha

2 Thai Ha Street, Dong Da District
100000 HANOI
Vietnam

Gps:21.009454, 105.824302

Telefoon
Fax +84 24 3857 5588

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • Roomservice

FOOD EXCHANGE

Food Exchange heeft een moderne inrichting, hoge plafonds en grote ramen met veel daglicht. Het biedt een uitgebreide selectie Vietnamese en internationale gerechten. Dag en nacht geopend.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  733 beoordelingen

TripAdvisor score  4.0/5  40 beoordelingen

Fantastic hotel in Hanoi

Tripadvisor-waardering 5.0/5

Huckleberry Vakantie met vrienden - Gecertificeerde beoordeling door TripAdvisor

Pros: the rooms are fantastic. We have now stayed here 4 separate times on our trip and stayed in 2 types of rooms. The beds are super comfortable, it has blackout blinds, the bathroom is great with a rain shower and a great toilet. The laundry in room and great and the luggage room is excellent. The views are great. Cons: fees cons but a few things to improve would be the breakfast buffet coffee, add a top floor bar, add a hot tub beside the pool. The location is a little far from the old quarter but it’s easy to take a grab. Overall we had a fantastic stay and the staff were super friendly, helpful and really nice. I would recommend this hotel to almost anyone.

Perfect verblijf

Avis-klantbeoordeling 4.5/5

Anthony Stellen - ALL bevestigde berichten

Prima service. Upgrade gekregen zonder ernaar gevraagd te hebben. Zeer behulpzaam personeel en geven soms ongevraagd advies en tips voor bezienswaardigheden.

Dear Mr. Anthony L., Thank you for taking the time to provide us with your feedback regarding your stay with us at Novotel Hanoi Thai Ha. We are delighted that you had a pleasant experience with our staff service friendliness, and room condition were up to your expectations. On behalf of the entire team at Novotel Hanoi Thai Ha, thank you for your feedback and we hope to welcome you back soon ! Sincerely, Novotel Hanoi Thai Ha Management Team

Average hotel

Tripadvisor-waardering 4.0/5

Leo C Gecertificeerde beoordeling door TripAdvisor

Good hotel with studio and small apartment for family. I am Gold member Accor so I thought I can have free checkin early but the hotel still charged me fee because I checkin at 9:30am. I stayed there 2 times but no upgrate for room. Even I booked another 3 rooms for my family but no upgrate. Stay here I couldnt have any benefit as a Gold member so I feel abit bad. Food in third floors was not nice and always like this since the first time I stayed. Cleaning room so quick and usually not upload toilet paper and not empty bin. Anyway I want to say thank you to all room service and staffs there they supported us and always friendly during we stayed

불친절 거짓말 하는 직원들과 검은 곰팡이가 가득한 더러운 수영장

Tripadvisor-waardering 1.0/5

Sunny S Gezinnen - Gecertificeerde beoordeling door TripAdvisor

장기출장이나 키친과 세탁이 필요한 분들이면 수영장안쓴다 생각하고 묶을만 할것 같아요. 아이가 있거나 수영장 사용계획이 있으시다면 오지마세요. 직원들 영어구사 잘못하고. (짐작하고 pool 만 듣고 내얘긴 듣지도 않고 다른 소리함) 수영장 곰팡이, 깨진타일 한번도 갈지 않은것 같은 더러운물, 청소를 안한지오래되어 미끄러운 바닥, 컴플레인하니 보수중이라고 ㅎㅎ 체크인할때 그런말없었고 수영장 이용한다니 안내해줘놓고?? 어이상실. 수영장 매일 이용할 계획이라 개선이 내일까지 어렵다면 호텔 바꾸고 싶다고 했으나 낼 아침까지 하겠다 우김.. 물론 전혀 개선안됌. 방으로 콜백 달라 했으나 아무도 안함. 매니저도 마찬거지.. 결국 지내는동안 수영장 계속 못썼고 보상도 없었음. 추후 돌아와서 헤드쿼터에 항의메일썼더니 간신히 리워드 포인트 줌..절대비추 가지마세요..중국,한국 단체관광객도 너무 많고 너무 성의없고..저 심지어 유료 멤버쉽&티어 있는데도 이런대우.. 암튼 비추합니다. 애 안다쳤기에 다행이예요. 애가 먹을만한 메뉴도 부족해요. 방은 폭이좁고 긴형태고 좀 어둡고 답답한 감이있어요. 하드웨어가 오래된것 같습니다.

Dear Sunny S, Thank you for taking time to share your review, As already shared by the Accor's Guest Relations' team - we are sincerely sorry for the inconvenience caused to your stay due to our Swimming Pool being out of order following the typhoon that impacted North Vietnam in early September. We have acknowledged that our team should have provided a better response and provided compensation in line with Accor's proposal & your request. Once again, please accept our sincere apologies,

It did not feel like a Novotel Hotel!

Tripadvisor-waardering 3.0/5

OYoung88 Zaken - Gecertificeerde beoordeling door TripAdvisor

The central location did not have much International meals choice, the room was spacious but the hotel was full of tourists, the breakfast items were wiped up by the tourists as early as 7:30am, the restaurant staff was very slow to replenish the breakfast food items, the service staff kept clearing my seat while I have not finished my breakfast, etc.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 150 beoordelingen 7.9/10 Locatie
  • 359 beoordelingen 8.3/10 Kamer
  • 345 beoordelingen 8.5/10 Service
  • 124 beoordelingen 8.7/10 Ontbijt
  • 123 beoordelingen 7.9/10 Netheid
  • 66 beoordelingen 6.9/10 Goede prijs-kwaliteitsverhouding
  • 10 beoordelingen 4.7/10 Bar en Dranken

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Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.