Novotel Hanoi Thai Ha 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 803 beoordelingen

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Omschrijving

Extras van het hotel

  • Elke kamer beschikt over uitzicht op de stad, bureau, minibar, led-tv, kluis en WiFi.

  • Ieder appartement heeft een kookplaat, wasmachine/droger, magnetron en slaapbank.

  • Het hotel ligt in het hart van Hanoi. Perfect voor zowel zakenreizigers als toeristen.

Onze accommodaties

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Hotel locatie

Novotel Hanoi Thai Ha

2 Thai Ha Street, Dong Da District
100000 HANOI
Vietnam

Gps:21.009454, 105.824302

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • Roomservice

FOOD EXCHANGE

Food Exchange heeft een moderne inrichting, hoge plafonds en grote ramen met veel daglicht. Het biedt een uitgebreide selectie Vietnamese en internationale gerechten. Dag en nacht geopend.

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Meer informatie

ALL beoordeling  4.4/5  803 beoordelingen

TripAdvisor score  4.5/5  36 beoordelingen

Novotel Hanoi

Tripadvisor-waardering 4.0/5

Kealey P Gecertificeerde beoordeling door TripAdvisor

We stayed in the Deluxe King Studio. The room was clean and well kept. Convenient to have a large fridge and washer/dryer combo. Gym was small but adequate with cardio machines, a few benches and dumbbells. Staff kind and very helpful. Room service was pricey ($1,000,000 VND/$65 AUD) for two very small mains (quite fatty meats) and a steamed rice. Breakfast was more reasonable ($300,000 VND/$20 AUD pp) for a buffet. We booked through All Accor and were told they had debited our account for the 5 nights however on arrival the Novotel had not received payment and we had to pay upfront ($11,000,000 VND). Would recommend just booking through the hotel and avoiding All Accor. The hotel is also quite far from activities and the old quarter, almost a 30min Grab ride so worth noting if you’re planning a lot of walking and sight seeing.

Great time in Hanoi

Tripadvisor-waardering 5.0/5

Erica B Gecertificeerde beoordeling door TripAdvisor

We enjoyed an extended stay in Hanoi, basing ourselves at the Novotel to explore the city and beyond. Our apartment was excellent, well appointed, great views, beautiful bathroom (hot showers) and extremely comfortable bed. The pool & gym were lovely and the massage experience recommended. Access to the Premier Lounge and an Accor member was most beneficial. Thank you very much to Ms Miah, Guest Relations, her warm, helpful manner made for positive chats each day and Ms Mai Anh looked after un in the evening. Thank you to Mr Chung who booked our transport to Mai Chau and followed up with us each day we were away. Also thank you to the hidden faces, those who cleaned our room and prepared food.

My visit to vietnam

Tripadvisor-waardering 5.0/5

Harakchand-Gadiya Stellen - Gecertificeerde beoordeling door TripAdvisor

We are a group tour from india to visit Hanoi vietnam great stay spacious room the food was very tastey and fresh very conveniont location the staff and mangment was good the hotel is so nice and enjoyable to stay house keeping was super we really enjoyed

Dear Harakchand-Gadiya, We very much appreciate your comments and ratings regarding your stay at the Novotel Hanoi Thai Ha. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially for attentive Housekeeping team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Minh Thu Room Division Manager

Juan and Mia, thank you for a wonderful stay

Tripadvisor-waardering 5.0/5

lamm67 Gecertificeerde beoordeling door TripAdvisor

Chose the Novotel Thai Ha as I did have appointments very nearby so it was convenient to stay in this location. However, not ideal if you like the french quarter area in Hanoi for it's restaurants and bars. But for me this time priority was the proximity to my appointments. Got a wonderful 1 bed room apartment which is really spacious. I needed to scan a few pages and front office did not seem to be very helpful with my request as they told me that they did not have such facility in the hotel (a bit strange for a business hotel). At the executive lounge however, Juan from the lounge suggested me to go to the University next door to scan my documents. This was very helpful and he even made sure of the opening times and how best to walk there. Great service. Also met Mia, the Lounge Manager, and I did enjoy our conversations. Overall a very pleasant stay. Thank you.

Great concierge

Tripadvisor-waardering 5.0/5

Martin88au Gecertificeerde beoordeling door TripAdvisor

The hotel is so nice and enjoyable to stay at. People who works here has a great understanding of what great hospitality is all about. The front desk and Concierge Tan was so briliant knowdege about Hanoi and a great multitasker. He efficiently worked to get me on a cruise to Halong Bay and Hanoi city tour, his recommendations were all on point. His hospitality is perfect. The stay at Novotel Hanoi was nice too with city view.

Dear Frankyzh88, We very much appreciate your comments and ratings regarding your stay at the Novotel Hanoi Thai Ha. We are very happy to hear that you have been satisfied with the hotel services we are delivering. I will share your comments with our team, especially excellent Guest Service Agent - Mr. Tan. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Minh Thu Room Division Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 120 beoordelingen 6.9/10 Locatie
  • 297 beoordelingen 8.4/10 Kamer
  • 316 beoordelingen 8.4/10 Service
  • 109 beoordelingen 7.9/10 Netheid
  • 101 beoordelingen 8.9/10 Ontbijt
  • 96 beoordelingen 7.4/10 Eten
  • 87 beoordelingen 6.4/10 Voorzieningen
  • 60 beoordelingen 6.4/10 Goede prijs-kwaliteitsverhouding

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