Novotel Suites Hanoi 4 sterren

Great service from staff especially Son and Loan, F&B staff at the rooftop bar. They will do extra mile to provide top notch service. This is my new favorite place for my every business trip in Hanoi, Vietnam. Keep up the good work and see you on my next visit.

Very central hotel but still managed to get a quiet room. Amazing buffet breakfast and had probably the best massage ever at the spa! Staff all friendly and helpful. Would highly recommend a stay if looking for somewhere central.

Cleanliness has became my top priority post pandemic and this Novotel meets the mark. It also have a decent selection of breakfast spread. The only thing that need to be improved is the fridge. The compressor kicks in every now and then and that will definitely affect your sleep quality if you are a light sleeper. Location wise, it is located nearer to the airport with coffee shops and noodles shop on the opposite street.

We stayed two nights one on each end of of ha long bay cruise. The room was clean, big and had a lovely view. Buffet breakfast was vast with lots of options. The staff were ALL incredible and went above and beyond helping us with our transfer on checkout. Easily the most friendly at any hotel I have stayed. We will definitely be returning in the future.

It might be my 5th or 6th times stay here and they maintain their service quality. Big and clean room, staff hospitality specially at the restaurant. Some details they take care for the amenities and beddings. Wide food selection for breakfast, and great place for drinks. It show truly Novotel standard for comfort and pleasant. Sure I will come back!