Novotel Suites Hanoi 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.6/5 688 beoordelingen

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Omschrijving

Extras van het hotel

  • 15 minuten vanaf het centrum van Hanoi & 25 minuten vanaf het vliegveld

  • Ontbijtbuffet met internationale en lokale gerechten

  • Roomservice 24 uur per dag

  • 4 vergaderruimten, conferentieruimte, & zakencentrum op het terrein

  • Zwembad, fitnesscentrum, sauna en golffaciliteiten

Onze accommodaties

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Hotel locatie

Novotel Suites Hanoi

5 Duy Tan Street, Cau Giay
10000 Hanoi
Vietnam

Gps:21.030577, 105.785484

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • Roomservice

FOOD EXCHANGE

Het restaurant serveert een internationaal buffet voor ontbijt, lunch en diner met live kookstations. Exclusieve Aziatische en westerse gerechten in een trendy stijl en een ontspannen sfeer.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.6/5  688 beoordelingen

TripAdvisor score  4.5/5  204 beoordelingen

Serene and Comfortable Stay...

Tripadvisor-waardering 5.0/5

Bao V Gecertificeerde beoordeling door TripAdvisor

My recent experience at the Novotel Suites Hanoi was wonderful, surpassing my expectations with its comfortable amenities, convenient services, and efficient staff. The hotel's proximity to numerous corporate offices greatly facilitated my work-related travel. The room allocated to me was contemporary, well-furnished, clean, and generously proportioned. Although a larger desk would have been preferable, but this was a minor issue. The breakfast selection was splendid, offering a variety of options. An added advantage was the tranquil atmosphere maintained throughout my visit. The staff were consistently courteous and attentive, contributing to a welcoming environment. In summary, my stay was thoroughly enjoyable and met all my needs.

The best place to stay in Hanoi

Tripadvisor-waardering 5.0/5

Gary P Gecertificeerde beoordeling door TripAdvisor

This hotel and it's staff make my stays feel like home.From check-in to check out.Nothing is too much trouble.The reception guys are great.MS Lan And r rMs Hang are just so friendly and take the time to discuss your day your stay and every else.They make you leave with a spring in your step.Mr Ling on the 17th floor does everything to make you feel a welcomed guest and again takes his time to engage with you in the friendliest of manners.Last night we really kept him up far too late and hehe left with a smile and a wave. Even the deputy general manager has gone above and beyond to help us find some essential materials we required Great place because of its people.

Dear Mr. Gary, Thank you for sharing your experience with us at the Novotel Suites Hanoi. We are so pleased to hear that you were impressed with our service, value for money, rooms and all staff from reception, bar and restaurant. We are also delighted to learn that being a member of Accor was worthwhile. Our goal is to provide a pleasant stay and an unforgettable experience to each and every one of our customers. We are proud to be part of the Accor family and strive to make every guest feel like they are at home away from home. Thank you again for your kind words, we look forward to hosting you again soon! Sincerely, Novotel Suites Hanoi Management

Perfect hotel for a family or business stay (I say many business travellers)

Tripadvisor-waardering 5.0/5

AbhishekDoshi Gezinnen - Gecertificeerde beoordeling door TripAdvisor

We took a one night stay at this property: Cleanliness - 10/10 Staff - 10/10 - Very courteous & helpful, they had a tailored vegan breakfast packaged for us to suit our dietary preferences. Room - 9/10 - Good & clean rooms. Location - Very well located with easy accessibility near cafés, restaurants & shopping streets/plazas. Value for Money - 9/10

Dear Mr. AbhishekDoshi, Thank you for sharing your experience with us at the Novotel Suites Hanoi. We are so pleased to hear that you were impressed with our service, value for money, rooms and location. Our goal is to provide a pleasant stay and an unforgettable experience to each and every one of our customers. Thank you again for your kind words, we look forward to hosting you again soon! Sincerely, Novotel Suites Hanoi Management

Great facilities and service!

Tripadvisor-waardering 5.0/5

mikep272 Gecertificeerde beoordeling door TripAdvisor

Family of four, really enjoyed out stay here in a two bedroom suite. Plenty of facilities (2 x restaurants, rooftop bar (with pool table) with two outdoor areas, outdoor pool, gym. Staff were very pleasant and super helpful, and always happy to answer any questions or assist if needed. Food through the restaurant or room service was delicious. Breakfast buffet was extensive and offered plenty of choice from western to asian options. Location is about a 30min Grab Taxi ride from the centre of town, but we never had any trouble getting a ride even though things were a little quiet due to Chinese New Year holiday. Convenience stores, Starbucks, pharmacy and restaurant (Alfresco's Tran Thai Tong) all within a short walking distance. Enjoyed the stay here and would definitely consider it again if staying in this area.

Dear Mr. Mike, Thank you for taking the time to provide us with your feedback regarding your stay with us at Novotel Suites Hanoi. We are delighted that you and your family had a pleasant experience and that our location, staff's service and breakfast were up to your expectations. At Novotel Suites Hanoi, we strive to ensure that all of our guests have a comfortable stay and it is encouraging to hear that this was achieved during your visit. Thank you again and we look forward to welcoming you back soon. Best regards, Novotel Suites Hanoi Team

Good hotel but .....

Tripadvisor-waardering 3.0/5

Nubiliano Gecertificeerde beoordeling door TripAdvisor

Will I be there again? Yes. The motto of this hotel should be "Good but". Conveniently located for my business, it is a nice hotel in need to work on details and problems. Nice room but .... 3 days with thermometer set at 30 °C without reaching a reasonable room temperature in Hanoi’s cold winter. New hotel but .... showing already sign of required maintenance here and there with quality and taste of furniture questionable. Bathroom is fine but .... not enough room around the washbowl to put your stuff, some screws used for fixing various items are all rusted and warm water takes ages to arrive. Good idea to offer a scale in the room (all hotels should do it), but ..... one window in the bathroom did not have a courtin, so light came in in the morning. Kind and (over) friendly staff but ... not so professional

Dear Mr. Nubiliano, Thank you for taking the time to tell us about your experience at the Novotel Suites Hanoi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Suites Management Team

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 108 beoordelingen 7.6/10 Locatie
  • 227 beoordelingen 9.3/10 Kamer
  • 334 beoordelingen 9.1/10 Service
  • 114 beoordelingen 9.7/10 Netheid
  • 95 beoordelingen 9.1/10 Ontbijt
  • 95 beoordelingen 9/10 Comfort
  • 37 beoordelingen 6.1/10 Goede prijs-kwaliteitsverhouding
  • 30 beoordelingen 9.3/10 Sfeer

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