Sofitel Legend Metropole Hanoi 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.8/5 3.949 beoordelingen

Beste prijs
garantie
Sofitel Legend Metropole Hanoi - Image 1
Sofitel Legend Metropole Hanoi - Image 2
Sofitel Legend Metropole Hanoi - Image 3
Sofitel Legend Metropole Hanoi - Image 4
15 Ngo Quyen Street, Hoan Kiem District, 100000 HANOI, Vietnam

Omschrijving

Extras van het hotel

  • "Bekroonde gastronomie, Vietnamees, Frans & Europees"

  • "Mooie tuin, buitenzwembad, spa & fitnessruimte"

  • Perfecte bestemming in Hanoi voor vakantie en zakenreizen

  • "Op een toplocatie, dicht bij het Opera House en de oude wijk"

  • "Sterk karakter, geschiedenis, rust in een romantisch thema"

Onze accommodaties

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Hotel locatie

Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street, Hoan Kiem District
100000 HANOI
Vietnam

Gps:21.025616, 105.856115

Telefoon
Fax +84 24 3826 6920

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • Roomservice
Dicht bij het hotel
  • Parking

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.8/5  3.949 beoordelingen

TripAdvisor score  4.8/5  8.805 beoordelingen

Certificaat van uitmuntendheid 2025

Exceptional hotel & staff - check your credit card statements & charges

Tripadvisor-waardering 3.0/5

megsie27 Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Dear Megan C, Thank you very much for sharing your detailed feedback. We sincerely apologize for the inconvenience you experienced. Upon immediate investigation after your contact, we found that the issue was not a double charge but the release of the remaining deposit amount after your checkout. We have promptly contacted our local bank to ensure that this amount is returned to your account as quickly as possible. Please rest assured that our team is actively following up with the bank to expedite this process. We apologize for any delay caused by differences in banking procedures. We are pleased to hear that, despite this situation, you still value the service, staff, and overall quality of Sofitel and Accor Hotels. Your confidence in us is greatly appreciated, and we will review our billing procedures to prevent similar issues in the future. We look forward to welcoming you again and hope to provide an even more seamless experience. Should you choose to stay with us again, please do not hesitate to contact us directly—we would be delighted to assist with your reservation and ensure everything meets your expectations. Thank you once again for your valuable feedback. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Excellent séjour

Tripadvisor-waardering 5.0/5

Fluteenchantee Gecertificeerde beoordeling door TripAdvisor

Cher Loulou, Nous vous remercions pour vos aimables paroles concernant votre récent séjour parmi nous. Nous sommes ravis d'apprendre que vous avez apprécié le confort de notre hôtel historique et que vous avez apprécié l'attention et le professionnalisme de notre personnel. C'est un grand plaisir pour nous de proposer une cuisine délicieuse et de créer des expériences inoubliables pour nos invités. Nous sommes impatients de vous accueillir à nouveau dans le futur. Cordialement, George Koumendakos Directeur Général Sofitel Legend Metropole Hanoi

A comfortable stay in the Opera Wing, Prestige Suite

Tripadvisor-waardering 4.0/5

daniel w Gecertificeerde beoordeling door TripAdvisor

Dear T4738LRdanielw, Thank you for taking the time to share your experience at Sofitel Legend Metropole Hanoi. We are delighted to hear that you enjoyed your stay in the Opera Wing, Prestige Suite, and that our dedicated team made a positive impact on your visit. It is particularly gratifying to know that our Majordome service and the welcoming atmosphere of our executive lounge contributed to the personalized touch you experienced. We pride ourselves on delivering high-quality service, and your recognition of our staff's attentiveness and professionalism is greatly appreciated. Additionally, we are pleased that you found our lounge library engaging, as we strive to offer our guests unique experiences during their time with us. We take note of your feedback regarding the areas for improvement, including the facilities that have shown some signs of aging. Your observations concerning the pool size, sauna ambiance, and bathroom details are valuable to us and will be shared with our maintenance and management teams for further consideration. Regarding the issue of fly control, we understand how important it is to maintain an impeccable dining environment, and your comments will be addressed with our culinary team. While we acknowledge these concerns, we are thrilled that the overall experience was still enjoyable, and we sincerely appreciate your understanding and constructive feedback. We look forward to the opportunity to welcome you back for another stay in the future. Best regards, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Make sure you do the bomb shelter tour

Tripadvisor-waardering 5.0/5

Waimate01 Gecertificeerde beoordeling door TripAdvisor

Dear Waimate01, Thank you for your wonderful feedback on Tripadvisor! We are delighted to hear that you enjoyed your stay, particularly our breakfast offerings and the complimentary bomb shelter tour. Our team takes great pride in providing excellent service and an exceptional experience for our guests. We appreciate your understanding regarding the pricing of our bar offerings, as we strive to maintain a premium quality experience. We look forward to welcoming you back soon. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Sofitel Legend Metropole a historical memorable hotel in Hanoi

Tripadvisor-waardering 5.0/5

Jeff H Gecertificeerde beoordeling door TripAdvisor

Dear jeffhR5176LE, Thank you so much for your wonderful review and for taking the time to share your experience at Sofitel Legend Metropole Hanoi. We are truly delighted to hear that you and your wife enjoyed your stay and found our hotel to be a memorable blend of history and modern comfort. Your kind words about our amenities and the helpfulness of our staff mean a great deal to us, as we strive to provide exceptional service to all our guests. We're thrilled to know you consider us the best hotel you've stayed in, and we would be honored to welcome you back on your next visit to Hanoi. Once again, thank you for your generous feedback. We look forward to creating more unforgettable memories for you in the future. Best regards, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 878 beoordelingen 9.6/10 Locatie
  • 1.005 beoordelingen 8.5/10 Kamer
  • 2.253 beoordelingen 9.5/10 Service
  • 652 beoordelingen 9.1/10 Eten
  • 638 beoordelingen 9.4/10 Sfeer
  • 595 beoordelingen 8.7/10 Voorzieningen
  • 388 beoordelingen 9/10 Ontbijt
  • 343 beoordelingen 6.4/10 Comfort

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Al onze hotels in Hanoi

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.