ibis Pontianak City Center 3 étoiles

Note Avis clients (Note ALL) 4.5/5 799 avis

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Description

Hôtel labellisé ALLSAFE

Les plus de l'hôtel

  • Situé au cœur de la ville de Pontianak

  • ibis Pontianak offers a new standard in service, style and comfort.

  • Near the biggest shopping mall in town, corporate and government offices and residence.

Nos hébergements

Profitez de nos offres Vol + Hôtel

Découvrir

Localisation de l'hôtel

ibis Pontianak City Center

Jl Jendral Ahmad Yani No 81, West Kalimantan
78124 PONTIANAK
Indonésie

GPS:-0.048951, 109.343749

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Service en chambre

IBIS KITCHEN

Located at level 2, the cosy restaurant offers a variety of local, oriental and western menus.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.5/5  799 avis

Note TripAdvisor  5.0/5  734 avis

Certificat d'excellence 2023

Terrible experience

Note TripAdvisor 2.0/5

Unfinished B Avis TripAdvisor

Well, to be honest I had such a pleasant stay at ibis Pontianak City Center. Literally city center, easy access, great foods. Not until the time I checking in to the hotel, I was quite "riweuh" with my belongings and the front desk agent seem not happy about it as he "melengos" and starting to "menarik nafas panjang" on me maybe to express his anger towards me. I was in hurry while that happened so I didn't say anything, but now the thoughts going through my mind and I decided to pour it here because I might not be staying at this hotel ever again but maybe be nicer next time and there's always a room for learning, no?

Dear 595unfinishedb, Warmest greeting from Ibis Pontianak City Center, Thank you for writing your reviews at TripAdvisor , even if it appears that you were not enjoying your stay with us. We sincerely regret that your experience in staying at our hotel was a rather less memorable and enjoyable including the service we have given. We apologize for the inconvenient you have experienced at that time. We take your comments as a serious complain. We will give training to our staff to improve the service to every guest in order to satisfy every valuable guest. Once again thank you for allowing us to address the problem. Hopefully we still have the chance to welcome you back at Ibis Pontianak City Center. Your future arrival is truly awaited. Sincerely, Ricky Coen Arifin General Manager

Superb experience

Note TripAdvisor 5.0/5

Connector25316891586 Voyage solo - Avis TripAdvisor

excellent services. great breakfast experience, so many foods variations. i received a very warm greetings. the front desk staffs are very kind and helpful. i had a good stay experience here at ibis pontianak city center keep up the good work

Dear Mrs Jessica, Warmest greeting from Ibis Pontianak City Center , Thank you for choosing Ibis Pontianak for your destination of choice in Pontianak, and for taking the time to share your stay experience with us on TripAdvisor about our facilities. I am delighted to hear that you had an wonderful stay with us. We are happy to learn that you also enjoyed our facilities and services . Your kind comment will be shared to our team for their effort in delivering exceptional customer service. Thank you for sharing your feedback and we hope to be able to welcome you soon again to Ibis Pontianak . Sincerely, Ricky Coen Arifin General Manager

Heartwarming hospitality

Note TripAdvisor 5.0/5

pepperidge f Avis TripAdvisor

Best hotel in term of location, price point, facility, and most importantly the hospitality stands higher than the budget hotel. Not all just one particular guy but almost all staff member was this friendly and professional as they have been through a good lesson. The room wise was compact, but still maintain its space for breathing and the bed was clean as well. In term of cafetaria, this is budget hotel but the selection was lengthy, ranging from buffet to the cooked by chef. Hopefully they always keep this standard high.

Dear pepperidge f, Warmest greeting from Ibis Pontianak City Center , Thank you for choosing Ibis Pontianak for your destination of choice in Pontianak, and for taking the time to share your stay experience with us on TripAdvisor about our facilities. I am delighted to hear that you had an wonderful stay with us. We are happy to learn that you also enjoyed our facilities and services . Your kind comment will be shared to our team for their effort in delivering exceptional customer service. Thank you for sharing your feedback and we hope to be able to welcome you soon again to Ibis Pontianak . Sincerely, Ricky Coen Arifin General Manager

Delicious breakfast at ibis

Note TripAdvisor 5.0/5

nuzulasaktiramadhan Avis TripAdvisor

The breakfast was delicious with so many varian and food. Great service from f&b teams especially Miss Novie who always serve with smile. Ive been stay in ibis hotel for several times and ibis hotel always keep the highest standars for services to customer. Well done.

Dear Mr Nuzula S Warmest greeting from Ibis Pontianak City Center , Thank you for choosing Ibis Pontianak for your destination of choice in Pontianak, and for taking the time to share your stay experience with us on TripAdvisor about our facilities. I am delighted to hear that you had an wonderful stay with us. We are happy to learn that you also enjoyed our facilities and services . Your kind comment will be shared to our team for their effort in delivering exceptional customer service. Thank you for sharing your feedback and we hope to be able to welcome you soon again to Ibis Pontianak . Sincerely, Ricky Coen Arifin General Manager

Not for Business Travellers

Note TripAdvisor 3.0/5

ShareefMoi Avis TripAdvisor

We have been staying in this hotel for the last 17 days with the intention of extending our stay for another 5-6 days. However, there are some negative aspects of this hotel that we would like to highlight. Firstly, the business center has provided little support as they do not have glue or clear tape available. Secondly, we were charged 5,000 rupiah per page for printing, which is quite expensive, especially since we are long-term guests. Other hotels would usually offer complimentary printing for 5-6 pages for guests staying for a longer period. Thirdly, prayer mats are not provided in the room, which may be inconvenient for some guests. Lastly, even if you stay for a longer period, do not expect a complimentary upgrade as other hotels may offer. This is because you need to book directly with the hotel or take their annual paid membership to be eligible for such perks. Therefore, if you are a longer staying guest visiting for business, we do not recommend this hotel, even though it is located in the city center.

Dear Mr Shareef Moideen, Warmest greeting from Ibis Pontianak City Center, Thank you for taking the time to write review regarding your current stay at Ibis Pontianak City Center. We appreciate your comment about the overall experience as valuable improvement feedback. We also took note on your comments. We apologize if at the time stayed with us there are things that are less pleasing hearts of you and not in line with expectations, desires and opinions of our facilities and services provided by all of our team. We have shared your experiences to our team to improve the service and it’s our concern for further improvement. Once again, thank you for your time and I hope that we will have the pleasure of welcoming you again in the future to Ibis Pontianak City Center. Regards, Riganda Togatorop General Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 134 avis 9.1/10 Site
  • 610 avis 8.9/10 Chambre
  • 756 avis 9.4/10 Service
  • 9 avis 7.1/10 Internet
  • 397 avis 9.5/10 Propreté
  • 284 avis 9.2/10 Repas
  • 212 avis 8.8/10 Installations
  • 159 avis 8.7/10 Petit déjeuner

Dispensé par Trustyou

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Mercure Pontianak City Center 4 étoiles

Note Avis clients (Note ALL) 4.8/5 (1128 avis)

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