Hotel SO/ Sofitel Hua Hin 5 estrelas

Everything was perfect. Beautiful rooms, an enormous range of activities, good pool, beachfront location, amazing food. And wonderful staff, who were friendly, professional and attentive. The perfect Christmas Eve.

Very good service and lots of activities for family with kids: nice swimming pool, sand playing area, mini golf area for kids, basketball court, kids club We got upgrade to 2 bedroom pool villa which us spacious and near the beach Cons: a little bit inconvenience when it's raining Totally recommended:)

There are many activities for families to do together. Service is good and staff is nice. There is only one thing to be complained. There are too many mosquitoes outside and inside the room. Mosquito coil and spay can be used to decrease mosquitoes in accommodation buildings.

We have stayed at this hotel (under different names) over the years and it's always a pleasure to come back to the modern design, especially now that there is a new kids' pool, as well as other family activities such as mini golf and a bike lane. We had an issue with the first room but this was resolved the next day by moving us to another room. The older parts are starting to look a bit dated, I suggest a renovation of those areas. There is only a very small beach now, the rest is replaced by a beach wall. There is, however, the sea view from the nice beachside restaurant.

I booked two bedrooms pool villa. Pros: staffs are frinedly and excellent services. The rooms are very clean. Cons: position of faucet and shower should be changed due to splashed out of water. The lights system also should be fixed and rearranged. Breakfast looks good and various types.

Good service mind but seem like there were not enough staffs may b bcoz just reopen after Covid era Curtain could not protect sunlight in the morning, a bit disturbing if u wanna sleep until late morning

We​ stayed​ for​ 2​ nights.​ The​ Hotel​ was​ fully​booked​ so​ the​ service​ was​ ​very slow.The​ room​ is​ quite​ old​ and​ smelly.​ We​ can​ tell​ that our​ room​was​ not​ well prepared.​This.type of room​ is​ not​ suitable​ for​ baby.The​ air​Flow​ in​ the​ room​ was​ not​ good​ and​ the​ decoration​ scared my​ kids.​There​ is​ no​ door​ between​ shower​ room​ ​and​ bed.The Ac​ made​ wierd noise in​ the middle​ of​ the​ night, we.​could​nt sleep.​I​ called​ front​desk​ and.​they​ sent​electrician​ to​ solve​ the​ problem.

We celebrated a significant birthday here and the staff were very accomodating to our needs, particularly the F&B Manager (Kevin) and his team. The hotel was very busy after Covid-19 restrictions had been partially lifted and people could travel domestically again. Nonetheless, the hotel ensured that we had everything we needed, made contingency arrangements for the rain so our special event was not spoilt while also ensuring the hotel remained spotlessly clean with appropriate Covid-19 precautions. All our guests had a terrific time. We sincerely thank all the staff.

What I like about this hotel is outdoor facilities; 3 big pools, mini golf, tennis, basketballs, bicycle, soccer and etc. The room is big and high ceiling, which make me feel comfortable. Breakfast was ok. The air condition in the room was a bit old though. Please note there was no elevator in this hotel. So, a bit tired if you are in 3rd floor.

Outstanding service, excellent property, great touches such as: outdoor track through trees on property (1.5K loop) for bikes or runners, floaty obstacle course play in the big pool (wibit), excellent kids club, great beach bar and rooftop bar, tasty a la carte food options. Personalized welcome message chalked on the door to the room. Bunk bed option in family room is very convenient and the room has a lot of space. The staff went out of their way, especially Crystal at the kids club. Notable attention, friendliness and fun from all the staff - even by Thailand standards which are already very high. Best hotel in Hua Hin area, and even better because it is actually in Cha Am hence not as long a drive from Bangkok and not nearly as crowded on the beach.

This was our second time at this hotel. The facilities are great, very good food and attentive staff. There is something to do for all ages and kids liked a lot the kids club and water activities. I highly recommend it for families ! Also the room options are great.

Excellent place to stay. Amazing location and staff. The best staff we have ever met, always helpful and friendly. Everything was perfect. Excellent breakfast and food. The room was marvelous. We totally recommend and we will be back soon. Thanks for all.

From the initial check in experience this property was amazing. The accommodation was arty, quirky but still very lux, we loved it, the facilities were great and the staff could not be more friendly or helpful, food and bar facilities were great, we had an amazing relaxing time and would certainly recommend this resort to anyone.

My family; every generations are happy with this trip especially in the first night. staff are kind and full of service mind, the new pool villa is nice, food is good. Anyway we faced the terrified experience on the last day. Someone used key card and try to get into my sister’s room at 2 am, anyway In the next morning the staff told us that it was a machinist got to the wrong room. Front desk staff didn’t allow us to watch CCTV record, to compensate, we got snack and the staff will get us room upgrade in the next stay, we are in a hurry to go back to BKK so we didn’t complain but this unsatisfied experience will affect our decision for the next trip to Hua Hin.

We stay at So studio room and would have to say we are a little bit disappointed by the space which less than room in the old building that we used to stay in our first trip here. The pool is fantastic and well as the breakfast. What really disappoint at is the room service as we request bottles of drinking water in the morning and never received it until we check out from the hotel before lunch time