Pullman Riga Old Town 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 560 أراء

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Jekaba Iela 24, LV-1050 RIGA, لاتفيا

الوصف

خدمات الفندق الإضافية

  • Green Globe certification

  • Conference Facilities

  • Free of charge sauna, pool and fitness room access

  • Location in the Old Town

  • SPA

الإقامات المتوفرة لدينا

موقع الفندق

Pullman Riga Old Town

Jekaba Iela 24
LV-1050 RIGA
لاتفيا

نظام تحديد المواقع العالمي (GPS):56.952154, 24.105369

الهاتف
فاكس +371 67 815 445

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • الحيوانات الأليفة غير مسموح بها
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

Harper Woolf

Harper Woolf's Hangout in historic Riga is inspired by a fictional traveler's adventures. It offers global cuisine, shared dining, and table-side cooking, creating a warm atmosphere celebrating cultural exploration and fresh ingredients.

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تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  560 أراء

تقييم TripAdvisor  4.2/5  916 أراء

2025 شهادة تميّز

Mostly good , with some bad points.

ملاحظة Tripadvisor 3.0/5

Mister N تقييم TripAdvisor المعتمد

Amazingly clean hotel , air con in rooms is way too hot at 25. There are controls in room but you cannot turn temperature down, it is set by hotel at winter time. Don't buy breakfast here it was awful, food is barely warm , croissants were burnt every morning of our three night stay. Mini bar prices are crazy €7.5 for a small bottle of coke. There is a Rimi store only 5 minutes away , small bottle of coke there is €1.5.

Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you found the hotel amazingly clean, and we truly appreciate your kind words regarding this aspect of your stay. We also appreciate your constructive comments. We apologize that the air conditioning temperature was uncomfortable and that the breakfast experience did not meet your expectations. Your observations about the food temperature and baked items will be shared with our culinary team to ensure improvements. Regarding the mini bar pricing, we understand your point and always aim to provide clear information on our menu, while also offering nearby options. We value all feedback as it helps us to improve, and we hope to have the opportunity to welcome you back in the future with a stay that better meets your expectations. Kind regards, Ivo Kurvins Guest Relations Officer Pullman Riga Old Town Hotel

Spoiled impression of the Christmas dinner

ملاحظة Tripadvisor 2.0/5

Daria N تقييم TripAdvisor المعتمد

I am glad we did not chose this hotel for our stay. Except for the interior design and food at the restaurant Harper's Woolf there is nothing worth positive comments. On the opposite, the overall impression from e visit to this hotel was quite negative. First of all, it's not possible to arrive at the entrance by car due to some administrative ban however I saw some cars nearby which allegedly had some special permit. It must be noted that the pavement around the hotel is the Old town style and not easy for walking especially for people with physical disabilities or simply on heels. Further, professionalism of receptionists is by far no the class of a 5 star hotel. There is no even sign of readiness to help. At the time we ere there on the eve of December 25th, it appeared that both receptionists were more engaged with themselves then guests. Service at the bar was very poor. We were waiting for a long time while one bartender was entertaining a couple of other guests and her mate was busy with something else. There were no more guests at the bar. Even a little detail of a complimentary warm drink ailed the test because the jars were empty. No desire to come back

Dear Valued Guest, Thank you for sharing your feedback regarding your visit to Pullman Riga Old Town Hotel. We regret to hear that your overall impression, especially on Christmas Eve, was disappointing. While we are pleased that you appreciated our interior design and the dining experience at Harper’s Woolf, we sincerely apologize for the service shortcomings you encountered. This is not the level of hospitality we aim to provide. Regarding access to the hotel, vehicle restrictions in the Old Town are in place due to security regulations related to the Parliament building located next door. We understand this can be inconvenient, and our team should always be ready to assist guests with arrival arrangements. We are particularly concerned by your comments about the attentiveness of our reception and bar teams, as well as the lack of complimentary warm drinks. These matters have been shared with the relevant managers and addressed internally. Thank you again for your honest review. Your feedback is valuable in helping us improve, and we hope to have the opportunity to welcome you again in the future under better circumstances. Kind regards, Ivo Kurvins Guest Relation Officer Pullman Riga Old Town Hotel

Great New Year’s stay

ملاحظة Tripadvisor 5.0/5

MrsD_93 تقييم TripAdvisor المعتمد

Lovely, stylish hotel in a great central location a perfect base to explore Riga. The hotel restaurant was outstanding, amazing food and the breakfast was great as well. The spa was also a nice bonus, very relaxing and the treatments we had were amazing. Room was very comfortable and it was a great stay overall, very relaxing. Would recommend (and return!).

Dear Valued Guest, Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed your New Year’s stay with us, from the stylish design and central location to the comfort of your room. It is especially rewarding to know that our restaurant, breakfast, spa, and treatments contributed to a relaxing and memorable experience. Your recommendation truly means a lot to our team, and we very much look forward to welcoming you back to Pullman Riga Old Town Hotel in the future. Kind regards, Ivo Kurvins Guest Relations Officer Pullman Riga Old Town Hotel

Highly recommend this hotel

ملاحظة Tripadvisor 5.0/5

JaniL272 تقييم TripAdvisor المعتمد

A quality place to stay in. Location is superb in the edge of old town with short walking distance to explore what old Riga has to offer. Room was really comfy with good bed and pillows, really clean and well organized. Staff was really helpful and service was excellent. Breakfast was also enjoyable. Really enjoyed our three nights stay in this hotel.

Not a five star hotel

ملاحظة Tripadvisor 3.0/5

Wanderer56381665965 تقييم TripAdvisor المعتمد

Good day. I want to be clear: the Pullman Hotel is not a five-star hotel. At best, it barely reaches four stars. Even though it is advertised as updated for 2025, there is little to show for it. Our stay started fine, but bad cleaning, terrible noise from outside ventilation and poor maintenance told another story. Finding silverfish in our room was unacceptable. Being moved between rooms without proper assistance — especially with an elderly family member — only made things worse. The replacement rooms were either impractical or noisy, and we slept poorly for the rest of the stay. The restaurant began well enough, but serving fish full of bones is simply not acceptable for a hotel claiming luxury standards. Another issue is that the hotel offers no proper parking. When you arrive by taxi or rideshare, you have to walk a noticeable distance with your luggage — something that should be clearly stated in advance. What sums it up is that even a staff member admitted the hotel doesn’t deserve its five-star rating. Management needs to tighten up and start delivering what they advertise.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Riga Old Town. We genuinely appreciate your insights as they help us to enhance our services. I regret to learn that your experience did not meet the expectations associated with a five-star hotel. Cleanliness and maintenance are of utmost importance to us, and I apologize for the inconveniences you encountered during your stay. Your comments regarding the noise levels and the condition of your room have been noted, and we will use this information for our ongoing improvements. Regarding your dining experience, we strive to provide high-quality meals, and We appreciate your feedback about the fish served. We will certainly review our culinary standards to ensure they align with our guests' expectations. Additionally, I understand your concerns about our parking arrangements and will work towards better communication about transportation options for our guests. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future. Best regards, Ivo Kurvins Guest Relations Officer Pullman Riga Old Town Hotel

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