Classificação clientes Avis (Classificação ALL) 4.3/5 154 comentários
NO 1 Building NO 6636, Fushou East Street Kuiwen, District
Acesso: 50 m / 0.03 mi 3 min walk
Check-in a partir das - Check out até as
ZHEN Chinese Restaurant specialises in Shandong Cuisine and local specialties, with special attention paid towards offering a balanced nutrition.
Le Café is the hotel s all day dining restaurant. Busy hotel guests can enjoy the convenience of a delicious Takeaway Breakfast.
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You may be quarantined by local authority by staying in Pullman Weifang
Classificação TripAdvisor 1.0/5
pekckian1 Negócios - Avaliação certificada TripAdvisor
My wife was on business trip to Weifang last month. Her company decided to put her in an international hotel in the city and had chosen Pullman Weifang. However, the hotel is located in a district within Weifang that the authority requires all guests come from areas that are classified as high and moderate risks to be quarantined for a least 7 days if they so decided to stay in any of the hotels in the same district as Pullman Weifang. Unfortunately, the hotel is aware that my wife is from Pudong (during reservation) which is classified as moderate risk COVID-19 area but decided not to inform my wife of the requirements of the district. The hotel is more concerned of losing businesses instead of caring for its guests regardless whether they will be quarantined or otherwise. Luckily, she was informed by one of the district officials while she was having a PTR test at a local hospital. She decided to stay in another hotel that was not in the same district as Pullman Weifang. To avoid been quarantined, avoid staying in the hotel unless you are sure that you come from a low risk area.
Dear Valued Guest, Thank you for taking the time to tell us about your experience. We always put guest‘s safety first and also follow the COVID-19 control measures of Shandong Province in time. We provide all the information we have to guests during reservations but sometimes there are new policies from some specific government officials which is out of our control, therefore making guests stay even more difficult. I am so sorry for the unhappy experience for your stay in Weifang; It is our hope you will give us another opportunity to better serve you in the near future. Sincerely, General Manager Pippo Geng
Pullman in Weifang at new year
Classificação TripAdvisor 3.0/5
John Rhys C Solo travel - Avaliação certificada TripAdvisor
I decided to stay in the Pullman for the new year as I am a Platinum member of Accor and have been unable due to covid to travel as usual. The breakfast on both mornings was cold and though staff were in abundance, nobody made themselves available to cook hot food. The breakfast room was also not warm and guests noticeably kept their coats on. In the evening of new years eve I visited the bar as the restaurant closed at 20:00. Food was available and bottled beer but the bar was closed at 23:00, no music, no entertainment, no ability to witness the new year - I went to bed. 2 nights of a drone from the heating system did not help. I will not visit again.
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Weifang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Hotel has heating air-conditioning, if you meet the problem in room, please inform us so that we can deal with the problem as soon as possible. About the breakfast, we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Bad management / service
Classificação TripAdvisor 1.0/5
Trip61638482533 Negócios - Avaliação certificada TripAdvisor
This hotel is very bad managed! Starting from sales and ending at front desk! I asked 4 questions the sales and after checking several times with sales and also with the front desk for some update - nobody took care. Does this hotel really think this is 5 star service??? The management should consider some training or even also get trained from bigger hotel/cities which are more professional.
Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Weifang. We are so sorry to hear that our service did not meet your expectations. Apologies for unpleasant encounter with our sales and front desk staff. It would be very nice if you can tell us your questions again so that we can solve them for you as soon as possible for your next stay. Meanwhile, please believe that we are taking actions to enhance staff training on service details. At Pullman, we strive to serve our guests with best quality. Hope you can give us an opportunity to come back again in the neat future. General Manager Pippo Geng
A bad experience
Classificação TripAdvisor 1.0/5
J8058GNlarryl Negócios - Avaliação certificada TripAdvisor
Poor service awareness, very rude to guests, it is strongly not recommended to stay in the hotel I live in the executive suite, when enjoying the executive lounge, was refused to eat here, so that the guests lose face. This kind of encounter has never happened in Marriott Hotel. So I don't think the hotel is suitable for living, especially for business trip
Dear J8058GNlarryl, Thank you for taking the time to tell us about your experience at Pullman Weifang. We are so sorry to hear that our service did not meet your expectations. Apologies for the experience in Executive Lounge and from staff attitude. We are taking actions to enhance staff trainings and also currenly the Executive Lounge is normally open for Executive Floors guests with Executive Benefits. Once again, we do sincerely apologize for exposing you to such an unpleasant stay. Thank you for your reviews and we do hope you will give us the opportunity to welcome you back and better serve you in the near future. Sincerely, Pippo Geng General Manager
Excellent hotel in Weifang. Great service and facilities!
Classificação TripAdvisor 5.0/5
Eigerhike Couples - Avaliação certificada TripAdvisor
Rooms are fabulous. We had the fortune to be upgraded into their presidential suite. We wished we could have stayed longer! This hotel is also located right next to a mall and multiplex theater. The executive lounge is also very nice, and has very friendly staff. Very helpful as well.
Dear Eigerhike, Warm greetings from the International Kite City, Weifang. Thank you for choosing Pullman Weifang for your recent stay with us. It is very nice of you giving so positive feedback to us on our location, room, lounge and service. Also it has been shared with all our team members so that we are encouraged to continuously improve our service quality to guests. Thank you again on behalf of my team for sharing your experience and we are looking forward to welcome you back soon. Yours sincerely, Ohad Tiktinsky General Manager
Em parceria com o TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price