Novotel Singapore On Stevens bintang 4

Catatan tamu Avis (Peringkat ALL) 4.1/5 1.702 ulasan

Novotel Singapore On Stevens - Image 1
Novotel Singapore On Stevens - Image 2
Novotel Singapore On Stevens - Image 3
Novotel Singapore On Stevens - Image 4

Deskripsi

Keistimewaan hotel

  • Surga tropis nan asri di pusat Singapura

  • Terletak di pusat kota, dekat Orchard Road dan Situs UNESCO, Singapore Botanic Gardens

  • Akses internet kecepatan tinggi tak terbatas di banyak perangkat

  • Layanan kamar 24 jam, gym, dan penatu. Kolam renang infinity memanjang dan 4 gerai bersantap

Akomodasi kami

Pesan hotel ini
Kamar 1

Kamar mandi

Fasilitas Kamar Mandi

  • Kamar mandi akses khusus
  • Jubah mandi
  • Produk kamar mandi
  • Pancuran fleksibel
  • Cermin seluruh tubuh
  • Pengering rambut di kamar mandi
  • Cermin rias/pembesar
  • Cermin
  • Sandal
  • Rak handuk

Media dan Teknologi

Fasilitas Gratis

  • Hub multimedia
  • Radio

Fasilitas Internet

  • Internet kecepatan tinggi

Fasilitas Telepon

  • Pesan suara

Fasilitas TV

  • Film/video gratis
  • Pemesanan layanan kamar via TV
  • TV dengan informasi tagihan
  • TV Web
  • Layar 122 cm/48 inci
  • Layar datar
  • Layar LED - Layar Light-Emitting Diode

Layanan dan Perlengkapan

Akses dan Keamanan

  • Jam alarm
  • Alarm asap bersuara di kamar
  • Kunci ganda di kamar
  • Info darurat di kamar
  • Pintu dengan akses kartu
  • Brankas di kamar
  • Lubang-intip Keamanan
  • Alarm asap di kamar
  • Sprinkler pemadam kebakaran di kamar

Fitur Kenyamanan

  • Jam alarm
  • Fasilitas Tirai Anti Cahaya
  • Kaca Ganda
  • Setrika
  • Kamar kedap suara

Fasilitas Listrik

  • 220/240 V AC

Layanan Kamar

  • Panggilan bangun pagi operator

Kontrol Suhu Udara

  • AC

Area Kerja

  • meja kerja
  • Maksimum 3 orang
  • 24 / 258 sq ft
  • Selimut 2 x Tempat tidur twin
  • Pemandangan: Sisi kota atau Sisi kolam renang

Kamar mandi

Fasilitas Kamar Mandi

  • Kamar mandi akses khusus
  • Jubah mandi
  • Produk kamar mandi
  • Pancuran fleksibel
  • Cermin seluruh tubuh
  • Pengering rambut di kamar mandi
  • Cermin rias/pembesar
  • Cermin
  • Kamar mandi terbuka
  • Sandal
  • Rak handuk

Media dan Teknologi

Fasilitas Gratis

  • Radio

Fasilitas Internet

  • Internet kecepatan tinggi
  • Internet nirkabel di kamar

Fasilitas Telepon

  • Pesan suara

Fasilitas TV

  • Film/video gratis
  • Pemesanan layanan kamar via TV
  • TV dengan informasi tagihan
  • TV Web
  • Layar 122 cm/48 inci
  • Layar datar
  • Layar LED - Layar Light-Emitting Diode

Layanan dan Perlengkapan

Akses dan Keamanan

  • Jam alarm
  • Alarm asap bersuara di kamar
  • Kunci ganda di kamar
  • Info darurat di kamar
  • Pintu dengan akses kartu
  • Brankas di kamar
  • Lubang-intip Keamanan
  • Alarm asap di kamar
  • Sprinkler pemadam kebakaran di kamar

Fasilitas Tempat Tidur

  • Rollaway bedBiaya tambahan

Fitur Kenyamanan

  • Jam alarm
  • Tirai anti cahaya
  • Fasilitas Tirai Anti Cahaya
  • Kaca Ganda
  • Pengering rambut
  • Setrika
  • Alas setrika dan setrika datar
  • Jendela terbuka
  • Sandal
  • Kamar kedap suara

Fasilitas Listrik

  • 220/240 V AC

Layanan Kamar

  • Panggilan bangun pagi operator

Kontrol Suhu Udara

  • AC

Area Kerja

  • Lampu meja yang bisa disesuaikan
  • meja kerja

Kamar mandi

Fasilitas Kamar Mandi

  • Kamar mandi akses khusus
  • Jubah mandi
  • Produk kamar mandi
  • Pancuran fleksibel
  • Cermin seluruh tubuh
  • Pengering rambut di kamar mandi
  • Cermin rias/pembesar
  • Cermin
  • Sandal
  • Telepon di kamar mandi
  • Rak handuk

Media dan Teknologi

Fasilitas Gratis

  • Radio

Fasilitas Internet

  • Internet kecepatan tinggi

Fasilitas Telepon

  • Pesan suara

Fasilitas TV

  • Film/video gratis
  • Pemesanan layanan kamar via TV
  • TV dengan informasi tagihan
  • TV Web
  • Layar 122 cm/48 inci
  • Layar datar
  • Layar LED - Layar Light-Emitting Diode

Layanan dan Perlengkapan

Akses dan Keamanan

  • Jam alarm
  • Alarm asap bersuara di kamar
  • Kunci ganda di kamar
  • Info darurat di kamar
  • Pintu dengan akses kartu
  • Brankas di kamar
  • Lubang-intip Keamanan
  • Alarm asap di kamar
  • Sprinkler pemadam kebakaran di kamar

Fasilitas Tempat Tidur

  • Rollaway bedBiaya tambahan

Fitur Kenyamanan

  • Jam alarm
  • Tirai anti cahaya
  • Fasilitas Tirai Anti Cahaya
  • Kaca Ganda
  • Pengering rambut
  • Setrika
  • Alas setrika dan setrika datar
  • Sandal
  • Kamar kedap suara

Fasilitas Listrik

  • 220/240 V AC

Layanan Kamar

  • Panggilan bangun pagi operator

Kontrol Suhu Udara

  • AC

Area Kerja

  • Lampu meja yang bisa disesuaikan
  • meja kerja

Kamar mandi

Fasilitas Kamar Mandi

  • Kamar mandi akses khusus
  • Jubah mandi
  • Produk kamar mandi
  • Pancuran fleksibel
  • Cermin seluruh tubuh
  • Pengering rambut di kamar mandi
  • Cermin rias/pembesar
  • Cermin
  • Kamar mandi terbuka
  • Sandal
  • Telepon di kamar mandi
  • Rak handuk

Media dan Teknologi

Fasilitas Gratis

  • Radio

Fasilitas Internet

  • Internet kecepatan tinggi

Fasilitas Telepon

  • Pesan suara

Fasilitas TV

  • Film/video gratis
  • Pemesanan layanan kamar via TV
  • TV dengan informasi tagihan
  • TV Web
  • Layar 122 cm/48 inci
  • Layar datar
  • Layar LED - Layar Light-Emitting Diode

Layanan dan Perlengkapan

Akses dan Keamanan

  • Jam alarm
  • Alarm asap bersuara di kamar
  • Kunci ganda di kamar
  • Info darurat di kamar
  • Pintu dengan akses kartu
  • Brankas di kamar
  • Lubang-intip Keamanan
  • Alarm asap di kamar
  • Sprinkler pemadam kebakaran di kamar

Fitur Kenyamanan

  • Jam alarm
  • Tirai anti cahaya
  • Fasilitas Tirai Anti Cahaya
  • Kaca Ganda
  • Pengering rambut
  • Setrika
  • Alas setrika dan setrika datar
  • Sandal
  • Kamar kedap suara

Fasilitas Listrik

  • 220/240 V AC

Layanan Kamar

  • Panggilan bangun pagi operator

Kontrol Suhu Udara

  • AC

Area Kerja

  • meja kerja

Nikmati suite luas di jantung Singapura, dengan desain kontemporer, tempat tidur king mewah, WiFi kecepatan tinggi gratis, kopi Nespresso, dan minibar. Bersantai dengan akses eksklusif ke Premier Lounge, koktail, dan camilan ringan.

  • Pemandangan:

    Sisi kota atau Sisi kolam renang

Maks. jumlah orang
4
Area
Dari 48 / 516 sq ft

Selimut

Tempat tidur king x1

Tempat tidur ekstra di kamar untuk anak atas permintaan

Tempat tidur bayi berdasarkan permintaan

Makanan dan Minuman

Fasilitas Makan dan Minum

  • Penyeduh kopi
  • Fasilitas pembuat kopi/teh
  • Teko
  • Mini Bar
  • Mini bar dengan minuman ringan gratis
  • Mesin Nespresso
  • Mesin espresso

Kamar mandi

Fasilitas Kamar Mandi

  • Kamar mandi akses khusus
  • Jubah mandi
  • Produk kamar mandi
  • Bidet
  • Pancuran fleksibel
  • Cermin seluruh tubuh
  • Pengering rambut di kamar mandi
  • Cermin rias/pembesar
  • Cermin
  • Kamar mandi terbuka
  • Sandal
  • Telepon di kamar mandi
  • Rak handuk

Media dan Teknologi

Fasilitas Gratis

  • Radio

Fasilitas Internet

  • Internet kecepatan tinggi
  • Internet nirkabel di kamar

Fasilitas Telepon

  • Pesan suara

Fasilitas TV

  • Film/video gratis
  • Pemesanan layanan kamar via TV
  • TV dengan informasi tagihan
  • TV Web
  • Layar 140 cm/55 inci
  • Layar datar
  • Layar LED - Layar Light-Emitting Diode

Layanan dan Perlengkapan

Akses dan Keamanan

  • Jam alarm
  • Alarm asap bersuara di kamar
  • Kunci ganda di kamar
  • Info darurat di kamar
  • Pintu dengan akses kartu
  • Brankas di kamar
  • Lubang-intip Keamanan
  • Alarm asap di kamar
  • Sprinkler pemadam kebakaran di kamar

Fasilitas Tempat Tidur

  • Rollaway bedBiaya tambahan

Fitur Kenyamanan

  • Jam alarm
  • Fasilitas Tirai Anti Cahaya
  • Kaca Ganda
  • Setrika
  • Kamar kedap suara

Fasilitas Listrik

  • 220/240 V AC

Layanan Kamar

  • Panggilan bangun pagi operator

Kontrol Suhu Udara

  • AC

Area Kerja

  • Lampu meja yang bisa disesuaikan
  • meja kerja
  • Brankas cukup besar untuk laptop

Lokasi hotel

Novotel Singapore On Stevens

30 Stevens Road, 28 Stevens Road, #01-01, 257878
257878 SINGAPURA
Singapura

GPS:1.313439, 103.828417

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
  • SINGAPORE CHANGI AIRPORT Biaya tambahan
  • Bandara Changi Singapura Biaya tambahan
  • SIN Biaya tambahan

Akses kursi roda

Hotel bisa diakses kursi roda

Di hotel

Informasi hotel

  • 254 kamar
  • 2 kamar untuk orang dengan keterbatasan fisik
  • 28 kamar penghubung
  • 254 kamar bebas rokok
  • 10 lantai

Bahasa yang digunakan di hotel

  • Inggris
  • Prancis
  • Indonesia
  • Jepang
  • Korea
  • Polandia
  • Thai
  • Vietnam
  • Cina Mandarin

Fasilitas untuk tamu berketerbatasan fisik

Properti 100% Bebas Rokok

Layanan Penatu / Valet

  • Cuci kering / Setrika Biaya tambahan
  • Cuci otomatis Biaya tambahan

Hiburan

  • Football Table

Loung

  • Lounge Eksekutif Biaya tambahan

Wi-Fi

  • Internet Kecepatan Tinggi
  • WiFi Kecepatan Tinggi
  • WiFi di hotel
  • WiFi di area publik

Air conditioner

Peralatan meja tersedia

  • Payung

Brankas di resepsionis

  • Brankas di resepsionis

Fasilitas Check In & Check-out

  • Check-out ekspres

Concierge

  • Concierge

Portir

  • Portir

Penukaran mata uang

  • Penukaran mata uang

Hewan peliharaan

Hewan peliharaan tidak diperbolehkan

Katering

2 Restoran

1 Bar

Room service

  • Kudapan dingin
  • Makanan panas

Sarapan

  • Prasmanan Biaya tambahan

Bisnis

14 Ruang pertemuan

Pusat bisnis

  • Pusat bisnis dengan staf pendukung
  • Pusat bisnis mandiri

Keluarga

Layanan untuk anak-anak

  • Klub Anak untuk 3 - 6 tahun
  • Klub Anak untuk 4 - 6 tahun
  • Klub Anak untuk 6 - 12 tahun
  • Tersedia beragam papan permainan
  • Arena bermain luar-ruang untuk anak
  • Area bermain
  • Area hijau

Kesehatan

Infinity Pool

  • Luar
  • Di properti

INBALANCE, 24-HR FITNESS CENTER

  • Di properti

Olahraga dan rekreasi

Gym

  • Di properti

Gym/peralatan binaraga

  • Di properti

Gym

  • Di dekat
  • Di properti
  • Parkir dalam-ruang
  • Pribadi
  • 150 tempat parkir
  • Parkir buka 24/7
  • Tinggi Terbatas Maks: 2.2 m / 7.2 ft
  • Tarif parkir: 3 SGD 3 SGD Per jam

Layanan & peralatan

  • Intercom

Keamanan

  • Parkir terang
  • Parkir dengan layanan keamanan
  • Alat pemadam kebakaran
  • Sprinkler
  • Pengawasan video di tempat parkir
  • Tempat parkir akses terbatas
  • Tempat parkir dilengkapi lampu
  • Tempat parkir berpatroli

Aksesibilitas

  • Lift
  • Parkir bisa akses
Pesan

The stylish L'Apéritif is the perfect place for a relaxed afternoon with tea and cake, an informal get-together with colleagues after work or a spontaneous evening over drinks and delicious tapas with friends

Bar tapas L'Apéritif menyajikan koktail ala Prancis serta tapas khas Eropa dan Asia. Novotel Singapore on Stevens adalah tempat ideal untuk bersantai bersama teman, atau menikmati berbagai pilihan anggur, bir artisan, dan koktail khas.

Rayakan hari istimewa Anda di ruang acara dan ballroom serbaguna kami, yang menawarkan destinasi serba ada untuk pernikahan dengan segala gaya dan ukuran.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.1/5  1.702 ulasan

Catatan tamu Avis 3.5/5

Lay R. M. Keluarga - Ulasan terverifikasi ALL

Dear Valued Guest, Thank you for sharing your feedback with us. We are pleased to know you enjoyed your overall stay experience and appreciated our strategic location, accommodation and the service provided by our team. With regards to the room cleaning, we would like to clarify the hotel has introduce our Clean for Green initiative, which forms part of our sustainability commitment. Under this initiative, full housekeeping service is provided on alternate days to help reduce water and energy consumption and, consequently, our carbon footprint. On non-service days, guests are still welcome to request fresh towels, replenishment of amenities or housekeeping assistance whenever required. This information is shared with guests upon check-in, a display card is also place on your bed upon arrival and we have also updated in on the television in your room. We are continually working to ensure our sustainability initiatives are communicated clearly while maintaining the comfort and convenience of our guests. Thank you once again for your feedback and for recommending us so highly. We truly appreciate your support as an ALL Classic member and hope to have the pleasure of welcoming you and your family back for an even more seamless stay. Best regards, Piotr Kupiec General Manager

Catatan tamu Avis 5.0/5

Lia M. Pasangan - Ulasan terverifikasi ALL

Dear Valued Guest, Thank you for your kind words regarding your recent stay at Novotel Singapore on Stevens. We are thrilled to hear you found our service, facilities, and location to your satisfaction. Your positive feedback is greatly appreciated and motivates our team to continue providing exceptional experiences for our guests. Best regards, Piotr Kupiec General Manager

Catatan tamu Avis 5.0/5

Melly M. Keluarga - Ulasan terverifikasi ALL

Dear Valued Guest, Thank you for taking the time to share your positive feedback regarding your stay. We are delighted to hear you found our accommodations to be comfortable and spacious, especially for families. Our team strives to maintain high cleanliness standards, and it is lovely to know this was reflected in your experience. We look forward to welcoming you back in the future. Best regards, Piotr Kupiec General Manager

Catatan tamu Avis 4.5/5

Febrian M. Keluarga - Ulasan terverifikasi ALL

Dear Valued Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found your experience comfortable and enjoyable. It is our goal to provide a pleasant environment for all our guests, and your positive feedback serves as a great motivation for our team. We hope to welcome you back in the future for another wonderful stay. Best regards, Piotr Kupiec General Manager

Catatan tamu Avis 4.0/5

H. H. Keluarga - Ulasan terverifikasi ALL

Dear Valued Guest, Thank you for sharing your positive feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and our pricing satisfactory. Our team is dedicated to providing a comfortable experience for all our guests, and it is lovely to know we met your expectations. Best regards, Piotr Kupiec General Manager

Dear Valued Guest, Thank you for sharing your feedback with us. We are pleased to know you enjoyed your overall stay experience and appreciated our strategic location, accommodation and the service provided by our team. With regards to the room cleaning, we would like to clarify the hotel has introduce our Clean for Green initiative, which forms part of our sustainability commitment. Under this initiative, full housekeeping service is provided on alternate days to help reduce water and energy consumption and, consequently, our carbon footprint. On non-service days, guests are still welcome to request fresh towels, replenishment of amenities or housekeeping assistance whenever required. This information is shared with guests upon check-in, a display card is also place on your bed upon arrival and we have also updated in on the television in your room. We are continually working to ensure our sustainability initiatives are communicated clearly while maintaining the comfort and convenience of our guests. Thank you once again for your feedback and for recommending us so highly. We truly appreciate your support as an ALL Classic member and hope to have the pleasure of welcoming you and your family back for an even more seamless stay. Best regards, Piotr Kupiec General Manager

Catatan tamu Avis 5.0/5

Lia M. Pasangan - Ulasan terverifikasi ALL

Pelayanan , hotel , fasilitas , lokasi baik

Dear Valued Guest, Thank you for your kind words regarding your recent stay at Novotel Singapore on Stevens. We are thrilled to hear you found our service, facilities, and location to your satisfaction. Your positive feedback is greatly appreciated and motivates our team to continue providing exceptional experiences for our guests. Best regards, Piotr Kupiec General Manager

Catatan tamu Avis 5.0/5

Melly M. Keluarga - Ulasan terverifikasi ALL

Kamar lengkap dan luas buat keluarga

Dear Valued Guest, Thank you for taking the time to share your positive feedback regarding your stay. We are delighted to hear you found our accommodations to be comfortable and spacious, especially for families. Our team strives to maintain high cleanliness standards, and it is lovely to know this was reflected in your experience. We look forward to welcoming you back in the future. Best regards, Piotr Kupiec General Manager

Catatan tamu Avis 4.5/5

Febrian M. Keluarga - Ulasan terverifikasi ALL

Bagus

Dear Valued Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found your experience comfortable and enjoyable. It is our goal to provide a pleasant environment for all our guests, and your positive feedback serves as a great motivation for our team. We hope to welcome you back in the future for another wonderful stay. Best regards, Piotr Kupiec General Manager

Catatan tamu Avis 4.0/5

H. H. Keluarga - Ulasan terverifikasi ALL

Lokasi bagus, hrga ok

Dear Valued Guest, Thank you for sharing your positive feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and our pricing satisfactory. Our team is dedicated to providing a comfortable experience for all our guests, and it is lovely to know we met your expectations. Best regards, Piotr Kupiec General Manager

Catatan tamu Avis 3.5/5

Chandra H. H. Pasangan - Ulasan terverifikasi ALL

sangat baik krn kamar sesuai dgn request kami

Dear Valued Guest, Thank you for your feedback regarding your recent stay at Novotel Singapore on Stevens. We are pleased to hear that the room met with your expectations and the arrangements were as per your request. Regarding your preference to receive fruits for your welcome amenity, we appreciate your input and have made a personal note as we continue to enhance our guest experience. We look forward to welcome you back soon. Sincerely, Piotr Kupiec General Manager

Catatan tamu Avis 5.0/5

Marlon P. Sendiri - Ulasan terverifikasi ALL

Hotelnya bersih dan staff nya ramah

Catatan tamu Avis 4.5/5

Harryyanti L. Pasangan - Ulasan terverifikasi ALL

Overall semua baik

Dear Valued Guest, Thank you for your positive feedback regarding the cleanliness of your room and the quality of our towels. We are pleased to hear that you found your overall experience satisfactory. While our location may be a distance from the MRT station, we strive to provide a comfortable environment for all guests. We appreciate your understanding and hope to welcome you back in the future. Piotr Kupiec General Manager

Catatan tamu Avis 5.0/5

Usman B. Pasangan - Ulasan terverifikasi ALL

bersih dan menyenangkan

Dear Valued Guest, Thank you for taking the time to share your positive feedback regarding your recent stay. We are delighted to hear that you found our location to be strategic and our facilities clean and enjoyable. Your satisfaction is our priority, and we appreciate your kind words as they motivate our team to continue delivering excellent service. Sincerely, Piotr Kupiec General Manager

Catatan tamu Avis 4.5/5

Dwi C. S. Keluarga - Ulasan terverifikasi ALL

Sy suka menginap disini krn kanar bersih dan luas krn membawa ank2 jd ank2 jg nyaman

Dear Valued Guest, Thank you for your kind words regarding your recent stay at Novotel Singapore On Stevens. We are delighted to hear that you found our hotel clean and spacious, which contributed to a comfortable experience for you and your children. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable visit in the future. Piotr Kupiec General Manager

Catatan tamu Avis 4.5/5

Susan T. Keluarga - Ulasan terverifikasi ALL

Kedatangan kami disambut dengan ramah. Kami langsung diarahkan ke lounge lantai 10. Disambut dengan ramah dan hangat. Pengalaman breakfast yang sangat menyenangkan dan merasa spesial. Staf yang bertugas di resto lantai 2 amat sangat ramah dan menyenangkan.

Catatan tamu Avis 2.5/5

Aditya W. Keluarga - Ulasan terverifikasi ALL

Food was so so Had trouble with electricity on the first day Restaurants all closed early 7-11 stop selling alcohol after 10 Lounge is inadequate and doesnt serve food outside certain time (5-6.30) The staff was good though just at times feels the hotel is understaffed as they handle both mercure and novotel.

Dear Valued Guest, Thank you for taking the time to share your feedback. We appreciate your comments regarding our location and the service provided by our staff. We acknowledge your concerns about the dining options and the electricity issue you encountered. Please note that in Singapore, retail shops stop selling alcohol after 10:30 PM due to regulations under the Liquor Control (Supply and Consumption) Act, which came into effect in 2015. Your insights are valuable to us as we continually seek to enhance our services. Sincerely, Piotr Kupiec General Manager

Catatan tamu Avis 4.0/5

Fifi W. Sendiri - Ulasan terverifikasi ALL

The room is spacious and clean

Catatan tamu Avis 3.0/5

Olivia V. Keluarga - Ulasan terverifikasi ALL

Unfortunately, my experience at Novotel yesterday was not entirely satisfying. Even though I called housekeeping to request room cleaning, no one came and the room was not cleaned during my stay

Dear Olivia V., Thank you for sharing your feedback regarding your recent stay at Novotel Singapore On Stevens. I sincerely apologize for the inconvenience you experienced with the housekeeping service, as it falls short of our standards. Your comments have been noted, and we will take them into account for future improvements. We appreciate your understanding and hope to provide you with a more satisfying experience on your next visit. Sincerely, Piotr Kupiec General Manager

Catatan tamu Avis 4.5/5

Intania B. Keluarga - Ulasan terverifikasi ALL

The carpet was a bit dusty. But other than that, everything was OK. Thank you Novotel for the good stay!

Dear Intania B., Thank you for your kind words and positive feedback regarding your recent stay with us. We are delighted to hear that you had a good experience overall. Please rest assured that your comment regarding the cleanliness of the carpet will be taken into consideration as we continuously strive to improve our services. We look forward to welcoming you back in the future for another pleasant stay. Regards, Piotr Kupiec General Manager

Catatan tamu Avis 4.5/5

Hasan M. H. Pasangan - Ulasan terverifikasi ALL

Well received and assisted by Danial. Thank you Danial for your service

Dear Hasan M. H., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that Danial provided you with exceptional service. Our team is dedicated to ensuring a memorable experience for every guest, and it is gratifying to know that we met your expectations. We look forward to welcoming you back on your next visit. Best regards, Piotr Kupiec General Manager

Catatan tamu Avis 3.0/5

Harjanto S. Bisnis - Ulasan terverifikasi ALL

First time have bad experince stay at singapore novotel, iam a platinum member, everytime i travel in indonesia, sydney, singapore swisshotel n fairmont they always upgrade my room, the staff sabrina say my room was be upgrade, but they lie 1st & 2nd night, until the last day they move my room at 10 floor after we complaint, so please dont lie to customer if u didnt upgrade my room the u say already upgrade.

Dear Mr. S., Thank you for sharing your feedback with us. We sincerely apologize for the experience you had during your stay at Novotel Singapore. As a Platinum member, you rightly expect a higher standard of service, including room upgrades, and we regret that your experience fell short of expectations. To clarify, your booking was for a Superior Room, and in line with our policy, an upgrade was provided to the next higher room category—Deluxe Room—which was assigned upon check-in. This is consistent with our upgrade policy for elite members and was not intended to mislead. Nevertheless, we’re pleased that our team was able to move you to the 10th floor during your stay. Please be assured that your comments have been taken seriously, and we will be reinforcing training with our team to ensure communication is always clear, transparent, and aligned with our policies. Thank you again for your feedback. We truly value your loyalty and hope to welcome you back for a much-improved experience. Thank you once again for your comments. Sincerely, Piotr Kupiec General Manager

overall menyenangkan

Catatan tamu Avis 4.5/5

Tuty Pasangan - Ulasan terverifikasi ALL

bagus

Dear Tuty, We very much appreciate your comments regarding your stay at the Novotel Singapore on Stevens. It is always a pleasure to receive positive feedback. It will be a pleasure to pass around your compliments with the team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a pleasure to read your positive note on TripAdvisor https://www.tripadvisor.co.uk/Hotel_Review-g294265-d12…-Reviews- Sincerely, Piotr Kupiec General Manager

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 870 ulasan 8.3/10 Lokasi
  • 1.366 ulasan 7.4/10 Kamar
  • 1.952 ulasan 7.4/10 Pelayanan
  • 12 ulasan 8/10 Internet
  • 631 ulasan 6.5/10 Kebersihan
  • 452 ulasan 7/10 Sarapan
  • 386 ulasan 7.8/10 Kesepadanan nilai
  • 232 ulasan 9.6/10 Kolam

Diberdayakan oleh Trustyou

Accor Live Limitless

Gratis: Daftar sebagai anggota

Saat memesan di hotel ini:

  • Saya mendapat poin Status & Reward

  • Saya dapat menggunakan poin Reward

  • Saya mendapatkan manfaat dari keunggulan

  • Saya dapat memanfaatkan harga khusus anggota

Properti kami yang lain di sekitar

Semua hotel kami di SINGAPURA Hotel