Novotel New Plymouth Taranaki 4,5 estrelas

Classificação clientes Avis (Classificação ALL) 4.6/5 1.921 comentários

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Descrição

Hotel ALLSAFE. Aprovado

Extras do hotel

  • ALLSAFE certification and 24-hour reception

  • On-site parking and Wi-Fi for your convenience

  • Two conference rooms with natural light for events up to 220 people

  • Complimentary bicycle hire.

  • 24-hour gym and sauna

Nossas acomodações

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Localização do hotel

Novotel New Plymouth Taranaki

Cnr Of Hobson And Leach Streets
4312 NEW PLYMOUTH
New Zealand

GPS:-39.056161, 174.087325

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Traslado
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

Haukai Bistro and Bar

Haukai Bistro and Bar focuses on regional cuisine that highlights the best local produce from the Taranaki region. Featuring indoor and outdoor dining areas, it is the perfect place to relax with a meal accompanied by a fine New Zealand wine.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.6/5  1.921 comentários

Classificação no TripAdvisor  4.5/5  488 comentários

Certificado de excelência 2023

Amazing staff and a wonderful restaurant

Classificação TripAdvisor 5.0/5

Michael K Avaliação certificada TripAdvisor

Great property in a great location. Walking distance to main area of New Plymouth including shops, waterfront and supermarket. Large well appointed room with plenty of parking. Great, friendly service from reception (Mark) who was great to talk with and also provided some really good sightseeing options for us. Also enjoyed a fantastic meal at the restaurant and incredible service from Manish.

Kia Ora Michael, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. We are truly blessed to have such a motivated team that enjoy the industry. Thank you again for sharing your experience, and we look forward to welcoming you again. Ngā Mihi, Shailaja Bhandari Food and Beverage Manager

Could be even better

Classificação TripAdvisor 4.0/5

liam404 Viagem a sós - Avaliação certificada TripAdvisor

I had a one night stay here and overall it was a good stay but there are a few things that could be changed to make it even better. Check in was straightforward and pretty stock standard. I had an executive room on the first floor on entering the room I was pleased the air conditioning was running because it was very humid outside. The hand written welcome note was also a really nice touch- I really believe the small things make a big difference. The room itself was quite modern but did feel a bit sparse- it could have done with maybe a sofa or something just to fill the space a bit. It also really bothered me that the tv wasn’t straight in front of the bed but was quite a bit off to the side- it did have casting capability though which was great. The bed was extremely comfortable. The bathroom was great. Massive shower. Unfortunately my biggest negative which definitely could be an easy fix is the lack of blackout curtains. I really dislike being woken up in the morning to sun shining through the curtains. Another negative (albeit not within the hotels control) is the amount of noise from the hallway I could hear people talking loudly and counting the room numbers out loud, late at night and doors banging and the room service trolley going up and down. Maybe this could be avoided by asking for a room at the end of the corridor. I was going to ask if they had ear plugs, but couldn’t be bothered with the hassle so just lived with it. I didn’t have dinner at the in-house restaurant because when I went down to the restaurant I was completely ignored and kind of left standing awkwardly at the bar a guy working there mumbled something but wasn’t sure if he was talking to me or his colleague. It wasn’t even half busy, so I decided based on that experience it was better to eat elsewhere. I did have breakfast the next day there and it was fine, certainly not the best but not the worst. Again the service was a little bit dicey, every time I got up to get food the waiter would keep asking for my room number (thinking I’ve just arrived) so definitely didn’t feel super welcome the fact he couldn’t remember he’s asked me 3 times already. Based on my experience I’d struggle to say that my stay was good value for money. I think it has a really solid core product but the rooms just need a bit of something extra to make it a bit less sterile (and get rid of the ghastly carpet) whip the restaurant back into shape and it really could be something special. Would I stay again? Hmm maybe but probably not.

Kia Ora, Thank you for your feedback on Trip Advisor with regards to your stay at Novotel New Plymouth Taranaki. From your above feedback we can understand that we did not meet your expectations and would like to apologize for any inconvenience caused. We have carefully noted your feedback We take this opportunity to gain experience and improve ourselves. I can assure you that this is not our regular level of service, and we value your patronage and look forward to welcoming you back in a manner befitting the reputation of the brand. Ngā Mihi, Shailaja Bhandari Food and Beverage Manager

A place that feels like home…….

Classificação TripAdvisor 5.0/5

FPeter_12 Avaliação certificada TripAdvisor

We were here before, this is our second visit to the Novotel in New Plymouth. It is the perfect place to stay and explore all the special places near and around New Plymouth. To mention a few Lake Rotokare birdlife a must, Mount Egmont viewing platform, Dawson falls, goblin forest, Wilkie’s pool and many more… New Menu is very nice we had a few dinners here and all i can say „bravo“ great tasting comfort food delivered consistently to an high culinary standard. The service is excellent and non-intrusive. It is not fine dining, good portions, well presented and very tasty. We tried every dish on the new menu and every dish was unique in every aspect. Lamb rump, goat curry , pork belly were my favourites but all dishes on menu were good. Desserts also very nice my favourite was tiramisu and the chefs ‘version’ of cheese cake was very addictive . Restaurant staff is very friendly and make you feel at home. Happy hour is good value too, rooms clean and well serviced. Samantha in reception deserves also mentioning her friendly assistance was very much appreciated. We will be back again, compared with other Accor hotel you are definitely one that deserves a very high score for service and food. Thanks again

Kia Ora Peter, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. We are truly blessed to have such a motivated team that enjoy the industry. Thank you again for sharing your experience, and we look forward to welcoming you again. Ngā Mihi, Shailaja Bhandari Food and Beverage Manager

Good choice of hotel in New Plymouth for a family of three

Classificação TripAdvisor 4.0/5

ValueLuxurySeeker Avaliação certificada TripAdvisor

This is a standard Novotel that you could find in many parts of the world. The the room was spacious and clean and amenities were good. The location is also good, with limited free parking on site as well as just outside the perimeter on a public road where we parked. Food in their restaurant was slightly underwhelming. We are Accor ALL members and despite receiving a discount on meals and drinks in their restaurant, we chose to have two dinners and a breakfast at the Orangerie Restaurant directly across the road. The dinners at Orangerie were far better in quality and slightly cheaper too (disregarding lack of a discount). Given that we were a family of three and the rate that we paid for the room, this was a satisfactory experience and a good choice for accommodation.

Kia Ora, Thank you for your feedback on Trip Advisor with regards to your stay at Novotel New Plymouth Taranaki. From your above feedback we can understand that we did not meet your expectations and would like to apologize for any inconvenience caused. We have carefully noted your feedback We take this opportunity to gain experience and improve ourselves. I can assure you that this is not our regular level of service, and we value your patronage and look forward to welcoming you back in a manner befitting the reputation of the brand. Ngā Mihi, Shailaja Bhandari Food and Beverage Manager

Excelente,inesquecivel

Classificação TripAdvisor 5.0/5

marie odile D Viagem a sós - Avaliação certificada TripAdvisor

Esse hotel foi o melhor hotel de nossa estadia em Nova Zelandia, o hotel é novo e além do quarto espaçoso e da cama super confortável, do café da manhã maravilhoso, fomos muito bem atendidos por Vaughn de Souza, um simpático recepcionista (com ascendência portuguesa) que nos proporcionou uma estadia super agradável. Nota dez para o hotel e para o recepcionista.

Dear Marie Thank you for taking the time to share your feedback. We are so pleased you enjoyed our wonderful hotel and fabulous staff looked after you in particular Vaughn - he really is a superstar, we are very lucky to have him. We hope you enjoyed your time in NZ and we hope to welcome you back to our hotel very soon! Sincerely, Allie Blackwood Front Office Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 300 comentários 7.8/10 Localização
  • 764 comentários 8.5/10 Quarto
  • 883 comentários 9.5/10 Serviço
  • 10 comentários 5.2/10 Wifi
  • 431 comentários 7/10 Comida
  • 285 comentários 9.4/10 Limpeza
  • 197 comentários 7.7/10 Café da manhã
  • 177 comentários 9.6/10 Atmosfera

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