ibis Styles London Ealing 3,5 estrelas

Nota clientes Avis (Classificação ALL) 4.4/5 1.192 comentários

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Descrição

Hotel aprovado por ALLSAFE

Extras do hotel

  • ** Unique cinema - themed hotel with props and posters throughout. A very warm welcome !

  • We have introduced intensified hygiene & prevention measures to ensure your safety ALLSAFE

  • ** Ideal for summer, with plenty of green spaces for festivals. Ealing Comedy Festival, Blues.

  • ** Child-friendly hotel, with on-site * children's playground. Pets friendly with a supplement

  • We are Cashless. By decreasing cash transactions, we can effectively streamline our operation

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

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Localização do hotel

ibis Styles London Ealing

32-38 Uxbridge Road, Ealing, Ealing
W52BS LONDRES
Reino Unido

GPS:51.5127, -0.3122

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Propriedade 100% não fumadores
  • Serviço de quartos

CAFE

Aberto das 12:00 às 22:00, o restaurante serve uma seleção de cozinha internacional e refeições saudáveis. Disponibilizamos-lhe produtos locais e pratos sazonais, um bom serviço e ótima relação qualidade-preço.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.4/5  1.192 comentários

Classificação do TripAdvisor  4.0/5  296 comentários

Certificado de excelência 2023

Bem localizado, quarto novo e bem cuidado com região muito boa com tudo próximo e 5 minutos caminhando da estação Ealing Broadway, excelente custo benefício!

Nota clientes Avis 4.5/5

Luciano J. D. S. Famílias - Comentários confirmados de ALL

Ótimo Hotel, recepção muito boa com atendentes e quarto amplo com banheiro muito bom, tudo com espaço muito bom e café da manhã muito bom com variedade normal. Região tranquila com muitas lojas, shopping, restaurantes, supermercados e estação de trem e metrô Ealing Broadway 5 minutos caminhando? Ótima opção.

Exmo Senhor (a) S., Agradecemos os seus comentários no seguimento da sua estada no ibis Styles London Ealing. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Sylvie Gallon General Manager

Needless extra charges

Nota Tripadvisor 3.0/5

865krishanl Avaliação com certificação TripAdvisor

On arrival at 1.40pm we were told that check was 3pm. However the lady at reception told us that our room was ready so we though great we can check in early. The women then said there would be a £10 charge for early check in which we didn’t understand if the room was already ready why did we have to pay £10. If the room was ready why wait 1 hour and 20 minutes to check in. So even though the room was ready we still had to pay extra to go into the room. Originally we just wanted to have somewhere to leave our bags but the fact she said the room was ready for us but then still charged us to get it made no sense and was very confusing. She said it was an early check in charge but we didn’t want to check in early we only wanted the room cause she said it was ready so why pay £10 for a room that was already ready 🤷🏽‍♂️

Dear Guest, Thank you for bringing your concerns to our attention during your recent stay. We apologize for any confusion or inconvenience caused by this situation. We understand your frustration. It seems that there was a miscommunication between the receptionist and yourself regarding the timing of check-in. While you were informed that the check-in time was 3pm, the receptionist also mentioned that your room was already prepared and available for occupancy. Consequently, you were perplexed as to why you were asked to pay an additional £10 for early check-in when the room was ready before the designated check-in time. We appreciate your feedback, and we will take your comments into consideration to improve our services. Should you have any further questions or concerns, please do not hesitate to reach out to us. We value your patronage and hope to have the opportunity to welcome you back in the future under more favourable circumstances Best regards, Sylvie Gallon General Manager

Quarto excelente

Nota clientes Avis 4.0/5

Nikole Casais - Comentários confirmados de ALL

O quarto é Execelente, o atendimento do hotel é ótimo, próximo à estação de metro. Mas o banheiro o box não cobre todo o espaço do chuveiro e molha todo o banheiro e o café da manhã ten pouquíssimas opções e deixa a desejar. Por ser um hotel tão bom esperava um café da manhã melhor.

Estimada Nikole Gracias por compartir su experiencia en el ibis Styles London Ealing. Le agradecemos que disfrutara de su habitación y que encontrara los servicios de nuestro personal de primera clase. Lamentamos que la ducha no cumpliera sus expectativas y reconocemos que nuestro desayuno puede haber dejado algo que desear. En el ibis Styles London Ealing nos esforzamos por ofrecer a nuestros huéspedes comodidad y confort de alta calidad en una ubicación conveniente. Entendemos su decepción y le invitamos a ponerse en contacto con nosotros directamente si hay algo más que podamos hacer por usted. Sylvie Gallon Directora General

Bonito porém não é funcional

Nota clientes Avis 2.5/5

Mab I. Amigos - Comentários confirmados de ALL

Banheiros tem vários pontos negativos, como o shower que molha metade do piso. Torneira muito próxima da beira da pia sendo complicado até lavar as mãos sem molhar a bancada da pia e sendo dificil lavar efetivamente bem as mãos. O espelho no quarto é inadequado para usar como espelho (luz do quarto muito baixa e espelho com desenhos) ou seja, só havia espelho no banheiro. Staff desanimado e seco.

Dear Mab I., Thank you for taking the time to rate our ibis Styles London Ealing hotel. We appreciate your comments and apologize for any inconvenience or disappointment your experience may have caused. We strive to provide a pleasant and comfortable stay for all our guests, so we take comments like yours seriously. At ibis Styles London Ealing, we are committed to providing high quality services and facilities that reflect our brand values. We are sorry to hear that some of the room amenities were not satisfactory. Our team is continually looking for ways to improve our services and ensure a better experience for all our guests. Once again, thank you for your valuable feedback. We hope you will give us another opportunity in the future to show you what we can offer and provide you with a better experience of staying at the ibis Styles London Ealing hotel next time. Sylvie Gallon General Manager

A Decent Hotel in Ealing

Nota Tripadvisor 4.0/5

Nishchay Negócios - Avaliação com certificação TripAdvisor

Over All a decent Hotel, maintained and good location with accessibility to Underground, eateries, shopping etc. Few points the housekeeping can do better 1. For the entire stay floor of bathroom was never mopped / cleaned. The small cotton which comes out of socks was always there as an evidence. The stay was for 5 days and it was same through out. 2. Bottle of chemical forgotten in the bathroom only. This is fine a human error can happen. 3. On the beds the bedsheet was never creased out or even changed for 5 nights, the hair was always there, one day remote of TV was also left on the bed and on top the duvet was settled up. The only thing which was done was duvet was taken and tucked in on top of bedsheet and under the mattress. Basically a quickly job. 4. Tables were arranged properly. 5. Staff friendliness ok ok not very keen to go out of way stick to very much SOP only however Carlos is someone he does look at flexible ways to assist. Please do look for him if any assistance is required.,

Dear Nishchay, Thank you for taking the time to provide feedback on your recent stay with us at ibis Styles London Ealing. We are delighted to hear that overall, you found our hotel to be of decent quality and that it had great accessibility to nearby attractions. We strive to provide our guests with the best possible experience and we apologize that this was not the case for you. We are sorry if housekeeping was not up to standard - we will certainly use your comments as extra training for our team. At ibis Styles London Ealing, we value customer feedback and would like to thank you again for taking the time to share your experience with us. We hope you will consider staying with us again in future. Best regards, Sylvie Gallon General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 719 comentários 9.1/10 Localização
  • 992 comentários 7.4/10 Quarto
  • 865 comentários 8.7/10 Serviço
  • 25 comentários 8.3/10 Internet
  • 535 comentários 7.9/10 Conforto
  • 515 comentários 8.6/10 Limpeza
  • 435 comentários 5.6/10 Pequeno-almoço
  • 258 comentários 9.4/10 Atmosfera

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