Sofitel Singapore Sentosa Resort & Spa

Catatan tamu Avis (Peringkat ALL) 4.0/5 3.222 ulasan

Jaminan Harga
Terbaik
Sofitel Singapore Sentosa Resort & Spa - Image 1
Sofitel Singapore Sentosa Resort & Spa - Image 2
Sofitel Singapore Sentosa Resort & Spa - Image 3
Sofitel Singapore Sentosa Resort & Spa - Image 4
2 Bukit Manis Road, Sentosa, 099891 SINGAPURA, Singapura

Deskripsi

Keistimewaan hotel

  • Tempat beristirahat yang tenang di tengah hijaunya tanaman serta pemandangan panorama laut

  • Kelezatan kuliner yang akan menggoda cita rasa dan mulut Anda

  • SoSPA pemenang berbagai penghargaan dengan taman spa luar ruang yang luas

  • Manjakan anak-anak Anda dengan makanan dan aktivitas menyenangkan dengan Paket MyKids

  • Bersantailah bersama pengalaman minum yang unik dengan paket MyGlass

Akomodasi kami

Take advantage of our Flight + Hotel offers

Discover
Discover

Lokasi hotel

Sofitel Singapore Sentosa Resort & Spa

2 Bukit Manis Road, Sentosa
099891 SINGAPURA
Singapura

GPS:1.24517, 103.827905

Telepon
Fax +65 6275 0228

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.0/5  3.222 ulasan

Peringkat TripAdvisor  4.5/5  6.915 ulasan

Dinner date

Catatan Tripadvisor 5.0/5

437mahbubh Couples - Ulasan TripAdvisor tersertifikasi

The cliff is a hidden gem in sentosa. We staying in Sofitel . We love the service food and the atmosphere is amazing. We like the mocktail made by Mani and the service team is very helpfull Julianne and Sid. We will come back for warm hospitality. Thanks cliff team.

Awful checkin experience

Catatan Tripadvisor 2.0/5

Gaushar Ulasan TripAdvisor tersertifikasi

After the request for an early check in, staff member juma did not give the room. The rooms were ready still they made us wait for 2.5 hrs from 11am - 1.30pm No point in being the gold accor member as no one is concerned or cared even for a member

Definitely not 5 stars

Catatan Tripadvisor 3.0/5

poshw5 Ulasan TripAdvisor tersertifikasi

I was quite disappointed for a Sofitel. It didn’t meet my expectations. The hotel was very dated. Dark pool with not very inviting sunbeds. Room was dark (level 1 which is garden level). Food however was good (Indian was great)- nice touch that they have kids plates, bowls etc. Breakfast has a good selection and service there was good. I personally wouldn’t choose it again unless they renovate extensively. Take ages to answer phones when requesting something and then take ages to provide milk or replace broken kettle etc. It is definitely not 5 star.

Bonjour Poshw5, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations, particularly with regard to the condition of the facilities and service response time. Your comments have been shared with the relevant departments, and we will work with our Ambassadors to improve in these areas. We are pleased to know that you enjoyed the Indian selection at Kwee Zeen and appreciated the thoughtful touches for families during meal times. It’s also encouraging that the breakfast selection and service met your expectations. While we understand your sentiments, we hope to have the opportunity to welcome you back in the future, especially as we continue with plans to refresh and enhance the resort experience. Warm regards, Daren Tan Rooms Division Manager

Hotel standard has dropped

Catatan Tripadvisor 1.0/5

QYO1 Ulasan TripAdvisor tersertifikasi

I used to love staying in this place. Being an accor member of more than a decade, this used to be one of my fav hotel, so much so that I was willing to pay to stay in this hotel on a random weekday, but this recent stay after 1 year of not visiting was really disappointing. I arrived just slightly before 3pm, to find out that the room was not ready for check in, honestly after being an accor gold member for more than a decade, this was my first time experiencing something like that. After checking in, I also realised some of the items provided in the room were no longer the same, like what other reviews have pointed out, there's no laundry bag, and the slippers provided was of a lower quality without the sofitel logo - not being fussy, but that's what all the other sofitel hotels provide across the world, hence one would expect the same for sofitel sentosa. The bed was indeed not as comfortable (like what one of the other review also pointed out), it was lower and its slightly harder, I was having difficulties falling asleep because of that. I think what really surprised me was when I asked for a late check out, they weren't able to provide me anything beyond 1pm, and it was a cold hard "the latest check out is 1pm" with no warmth or apologies over the phone line despite not having the room ready by 3pm for my check in. I went back my accor app multiple times to confirm that early check in and late check out was supposedly possible upon request for accor membership holder, putting the accor membership aside, I have really great experience for late check out for multiple other hotels in sentosa within this 1 year of 2025 - despite not having a paying membership with those hotels, they were able to extend the room generously beyond 1pm (I have reservation emails and records to confirm this). This recent stay was so disappointing that I have canceled my subsequent stays with sofitel sentosa.

Bonjour QYO1, Thank you for your honest feedback and for being a loyal Accor member for over a decade. We sincerely apologise for the disappointing experience during your recent stay, especially with the delayed check-in and the changes in room amenities that did not meet your expectations. We regret that the bed comfort and our response regarding late check-out did not reflect the warm service our Ambassadors strive to provide. Your feedback about these areas has been shared with our teams to review and improve. We truly value your loyalty and hope we can restore your confidence in our resort in the future. Please do not hesitate to reach out should you wish to discuss this further. Warm regards, Daren Tan Rooms Division Manager

10th times in Singapore but first time staying in Sentosa

Catatan Tripadvisor 4.0/5

GaryTheTraveller1 Ulasan TripAdvisor tersertifikasi

rooms are very cozy and spacious... indeed, it's one of the most cozy that I stayed in Singapore (visited for more than 10 times for business). Pool is the highlight, and breakfast is very good with lots of choices. Good hospitality by Farah for my breakfast experience.

Bonjour GaryTheTraveller1, Thank you for choosing to stay with us during your visit to Sentosa. We’re pleased to hear that you found the room cosy and spacious, and that it stood out among your many stays in Singapore. It’s also wonderful to know you enjoyed our pool and the variety offered at breakfast. Your kind words for Farah are appreciated, and we will be sure to share your compliments with her and our Ambassadors. We look forward to welcoming you back to Sofitel Singapore Sentosa Resort & Spa on your next business or leisure trip. Warm regards, Daren Tan Rooms Division Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 879 ulasan 8.5/10 Lokasi
  • 2.101 ulasan 7/10 Kamar
  • 3.016 ulasan 8/10 Pelayanan
  • 27 ulasan 5.6/10 Internet
  • 1.189 ulasan 8.1/10 Makanan
  • 1.035 ulasan 7.8/10 Suasana
  • 594 ulasan 6.1/10 Kebersihan
  • 590 ulasan 8.6/10 Sarapan

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di Singapura

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.