Mercure Edinburgh Haymarket Hotel 4성

고객 평점 (ALL 평가) 3.8/5 176 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Edinburgh Haymarket Hotel - Image 1
Mercure Edinburgh Haymarket Hotel - Image 2
Mercure Edinburgh Haymarket Hotel - Image 3
Mercure Edinburgh Haymarket Hotel - Image 4
38 Gardners Crescent, EH3 8DQ EDINBURGH, United Kingdom

호텔설명

호텔 추가 정보

  • Less than a 10-minute walk to Haymarket train station

  • Less than a 10 minute walk into Edinburgh Old Town

  • Located nearby EICC, making it ideal for business guests

  • Central location, with plenty of nearby transport links

  • On-site fitness centre available to all hotel guests

숙박

호텔 위치

Mercure Edinburgh Haymarket Hotel

38 Gardners Crescent
EH3 8DQ EDINBURGH
United Kingdom

GPS:55.943985, -3.209553

전화
팩스 +44 131 229 2409

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물이 금지되어있다
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 100% 금연 호텔
호텔 인근
  • 주차장

BAR

비 계약 사진

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.8/5  176 리뷰

TripAdvisor 평가  3.9/5  1,164 리뷰

Don't Stay Here

트립어드바이저 평점 1.0/5

577ciarank Couples - TripAdvisor 인증 리뷰

No Guest Wifi - Reception failed to tell us that the WiFi was down on arrival. Only after trying for 20 minutes or so did I go down and ask them were I was told that there was an issue since that morning. Looking at other reviews here, this wasn't the case, and this has been going on longer. I also find it disturbing that there was another open guest wifi showing where you had to pay for wifi. I can only imagine a few guests have gone down this route. As someone who works in IT I'm shocked there was no rudancy for this as a service that guests require. Phones Down - Phones were down during stay, most likely due to Wifi/Internet issues. Breakfast - Sausages rubbery and a film on the fried eggs that you would nearly choke on it was that hard. Room Service - States it's till 9.30pm on the menu. I went down at 9pm and was told it was only till 9 pm. Only because it was a cheeseboard did they facilitate me.

The reception must be on strike

트립어드바이저 평점 2.0/5

Steven E TripAdvisor 인증 리뷰

Really really bad customer service. I have tried now for the best part of a week and a half to get an invoice for my stay. After over 100 calls and 10 emails still nobody has responded or even answered. I have tried to call at multiple times during the day to hit low traffic times at reception but still nothing. Raised a complaint with All Accor and even they can’t get someone to answer them.

Warning.. Do not book this hotel for business!!!

트립어드바이저 평점 1.0/5

RozieRach11 비즈니스 - TripAdvisor 인증 리뷰

Spent 4 nights here for business and the experience was absolutely awful. There was no WiFi and when I complained about this (every day) I was told it would be fixed that day (it never was…) I couldn’t even connect to my phone hotspot and had to cancel many meetings as I needed privacy and connection and there is nowhere else in the area that offer private room/WiFi unless you book way in advance. This had an extremely detrimental impact for many people who need my support. They did not offer any compensation for this failure to provide a very basic service despite my requesting it at reception. My booking agency (Expedia) have also said they have been unable to contact them to arrange compensation. Other issues included breakfast not being available until 7.30am (I was at work for 8, so there was not enough time to eat) room cleanliness was poor, there was a hair my bed (not mine!) and it was not hoovered once during my stay. The shower was more of a dribble, the sliding bathroom door is a dangerous fire hazard and I also found staff to be dismissive. Nobody took my complaint seriously when I did speak to them and the reception is always busy with people making complaints! I will never use this hotel chain again.

Great service from reception - well situated for the conference centre and other amenities

트립어드바이저 평점 4.0/5

Janette R TripAdvisor 인증 리뷰

very well situated for Edinburgh conference centre where I was attending a conference on Sunday/Monday. Advised the best way from the airport was tram to Haymarket and only a few minutes' walk to the hotel. Well, that is true but was unaware how steep the hill/road was from the tram so arrived to check in my bag on Sunday afternoon very breathless and in need of a drink of water. The reception staff couldn't have been more hotel, arranging the check in, a drink of water and explaining where the centre was - just a quick cut through the Gardner's crescent gardens rather than the long way around that the google map app had me walk! Hotel room well appointed and on arrival back that night with no teabags in the room apart from herbal/fruit ones, reception again very helpful in providing me with some. Disappointed not to have porridge on the breakfast menu but plenty of choice otherwise and well cooked/presented options. On checkout, once again the reception/concierge staff were really helpful, having stored my bag until I'd finished at the conference and organising me a taxi. Very professional, friendly and welcoming - a credit to the hotel. Am due at a conference next year at the same centre so will hope this hotel is used by the organisers as it's certainly a good option.

Poor internet connectivity for business travellers

트립어드바이저 평점 2.0/5

Colin_L0nd0n 비즈니스 - TripAdvisor 인증 리뷰

I stayed here for a work visit and needed to continue working in the evenings. Internet connectivity is very poor. Reported this each day but no improvement. Unfortunately the internet is not good enough for business travellers. The room is also very cold and the aircon, although I set it to a warm temperature, made no difference. Hotel is clean and the bed is comfortable.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 882 리뷰 9.1/10 위치
  • 1,251 리뷰 6.5/10 객실
  • 1,097 리뷰 8.6/10 서비스
  • 76 리뷰 2.7/10 인터넷 가격
  • 620 리뷰 6.9/10 청결도
  • 569 리뷰 8.2/10 조식
  • 173 리뷰 5.8/10 레스토랑
  • 30 리뷰 5.2/10 음료

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.