Aparthotel Adagio Edinburgh Royal Mile 4성

고객 평점 (ALL 평가) 4.4/5 942 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Aparthotel Adagio Edinburgh Royal Mile - Image 1
Aparthotel Adagio Edinburgh Royal Mile - Image 2
Aparthotel Adagio Edinburgh Royal Mile - Image 3
Aparthotel Adagio Edinburgh Royal Mile - Image 4
231 Canongate, EH8 8BJ EDINBURGH, 영국

호텔설명

호텔 추가 정보

  • Central location on the Royal Mile, near the shops and main attractions

  • 10 mins walk from Waverley station

  • Easy access to public transport

  • Mini-market open 24/7 in Reception

  • Fitness centre open 24/7

숙박

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호텔 위치

Aparthotel Adagio Edinburgh Royal Mile

231 Canongate
EH8 8BJ EDINBURGH
영국

GPS:55.950897, -3.182251

전화
팩스 +44 131 322 8298

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 100% 금연 호텔

2 아침 식사

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  942 리뷰

TripAdvisor 평가  4.3/5  1,040 리뷰

Very good place to stay

트립어드바이저 평점 5.0/5

Desiree1969 TripAdvisor 인증 리뷰

Went tk Edinburgh with my dear daughter for 4 days,stayed at this hotel. Just a short walk to Royal Mile. Nice hotel personel and goos breakfast!.

Great stay

트립어드바이저 평점 4.0/5

amichael TripAdvisor 인증 리뷰

I would give the hotel 4 star and not 5. the location is very good, staff were helpful, you do not get maid service everyday, which is ok with me.

Hello, Thank you for your review. I’m glad to hear you enjoyed your stay, found our location very good, and appreciated the helpfulness of our staff. For context, as an aparthotel we do not provide daily maid service for short stays, which is part of our service model, and I’m pleased to know this suited your preferences. We look forward to welcoming you back on your next visit to Edinburgh! Kind regards, Craig Operations Manager

The worst of hygiene

트립어드바이저 평점 1.0/5

Coastal38358828146 TripAdvisor 인증 리뷰

I had the worst experience of staying. I found mice in places where I threw away waste, and the washing machine installed underground was not properly sanitized. The dishwasher was full of oil. When pointed out by accor's review, Craig, the staff, pointed out in a very rude and determined tone, as if it was the customer's fault for not informing him during his stay. Staff is rude, and they will always provide the worst service to our customers. It is not appropriate even for accor's properties. I never recommend it.

Hello, Thank you for your review. I have been in touch to follow up regarding your remarks. Kind regards, Craig Operations Manager

고객 평점 0.5/5

Heedeok L. 1인 - 전체(All) 통지 확인

아파트형 호텔로 청결도가 좋지 않습니다. 쓰레기를 버리는 곳에서 쥐를 한마리 발견했습니다. 숙소 내 타월도 본인이 직접 프론트 데스크로 방문해서 교체받아야 합니다. 객실 내 식기세척기가 있으나 언제 청소한것인지 모를 정도로 기름떼가 흥건했습니다.

Hello, Thank you for your review and for being a valued Platinum ALL member. I have relied on a translation of your comments, and it’s possible that some of your feedback may have been translated incorrectly, as I have no notes of these concerns being raised during your stay, but I will attend to all of your comments below.. For context, as an aparthotel we do not provide daily servicing for short stays, which is part of our aparthotel service standard. We also do not operate a bar or restaurant, but we do offer welcome drinks from our mini market, and I’m sorry if this fell below your expectations. We aim for this information to be clear prior to booking, and I apologise if it was missed during your booking process. Please note that Adagio Aparthotels are not subject to free upgrades as part of the ALL membership benefits. However, when possible, we do try to provide additional benefits/extras to meet our loyal guest expectations, but these are offered at the hotel’s discretion rather than as a membership entitlement. You’ve noted some very troubling comments regarding cleanliness and hygiene, which, if reported during your stay, would have been directly followed up on. I’m sorry your experience was so negative, and whilst some elements relate to the fundamentals of the aparthotel model we operate, I appreciate you taking the time to share your feedback and hope this helps provide clarity. Kind regards, Craig Operations Manager

Disappointing second stay

트립어드바이저 평점 3.0/5

Sally T TripAdvisor 인증 리뷰

We stayed at Adagio Edinburgh last year and loved it so went this year with our family. Things have really changed, firstly they advertise a/c but this year you could only set it to 70° which did not cool room down (even though it was only 65° outside), the hallways were so hot from heating, it made you sweat when you walked down hall. We spoke to front desk and they said all the heat a/c was controlled from another location. Opening windows wasn't an option as we were near patio and people smoke out there (sone nights cigars which make our room smell of strongly of smoke. We were so hot and uncomfortable at night. We did figure out that if you leave spot light on in bathroom that keeps the fan on overnight, which helped a little. Our shower did not work the first morning and the front desk came down and used a screwdriver to fix it, then asked maintenance to replace controls. Maintenance came and said now it was working it was not necessary to replace. Next morning our shower did not work again!! Front desk came back again with screwdriver and asked why it had not been replaced. I explained and she did get it replaced that day. I am not sure if this hotel has changed management or what but if anyone from US wants a hotel with real a/c this is not the hotel for you.

Hello, Thank you for taking the time to share such detailed feedback about your second stay with us. I’m truly sorry to hear that your experience this year did not match the positive one you had previously, and I understand how disappointing that must have been, especially when travelling with family. I apologise for the issues you encountered with the air conditioning and the heat in the hallways. For context, our hotel does have onsite control of the system, and the comment you received would have referred to the computer interface we use to adjust and monitor settings. I’m sorry if this wasn’t explained more clearly at the time, and I understand how the temperature in your room and the hallways affected your comfort. I’m sorry as well for the repeated problems with your shower. While I’m glad the front desk team acted quickly to assist and eventually had the controls replaced, I regret the inconvenience and frustration caused by the delay in resolving the issue. I appreciate you returning to stay with us and sharing your honest feedback, and I hope we can restore your confidence in us should you choose to visit again. Kind regards, Craig Operations Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,329 리뷰 9.7/10 위치
  • 2,442 리뷰 6.9/10 객실
  • 1,719 리뷰 8.1/10 서비스
  • 72 리뷰 5.1/10 인터넷 가격
  • 876 리뷰 6.2/10 청결도
  • 511 리뷰 6.7/10 조식
  • 17 리뷰 5.3/10 음료

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.