ibis budget Edinburgh Park 2성

고객 평점 (ALL 평가) 4.2/5 1,395 리뷰

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호텔설명

호텔 추가 정보

  • Less than ten minutes away from Edinburgh Airport

  • Gyle Centre Tram Stop is located just opposite the hotel

  • Unlimited continental buffet breakfast available

  • Enjoy a selection of drinks and snacks at the on-site café

  • Nearby landmarks include Edinburgh Zoo and Royal Highland centre

숙박

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객실 1

호텔 위치

ibis budget Edinburgh Park

Edinburgh Business Park, 6 Lochside View
EH12 9DH EDINBURGH
United Kingdom

GPS:55.937871, -3.320634

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 조식
  • 100% 금연 호텔

FRAICHE

24/7 menu approach with hot and cold refreshments (pizza,sandwiches, pastries, etc.) are available whenever you need them

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  1,395 리뷰

TripAdvisor 평가  4.0/5  2,029 리뷰

헤어드라이기 얼마나 한다고 매번 빌리게 만드는지

고객 평점 0.5/5

Hj 가족 - 전체(All) 통지 확인

Dear HJ, Thank you for your feedback regarding the hairdryer policy. That is strictly brand standard we follow considering the budget concept and still we do offer the option to borrow which other guests are appreciating, We appreciate your input. Warm regards, Mila, General Manager

You get what you pay for 🤷‍♂️

트립어드바이저 평점 3.0/5

sean m Couples - TripAdvisor 인증 리뷰

Dear sean m, Thank you so much for taking the time to share your experience with us. I’m really pleased to hear that you appreciated the cleanliness of the room, the lighting, and the convenience of connecting your devices to the TV. It’s also wonderful to know that you enjoyed the complimentary tea and coffee in the foyer and found our staff to be friendly and helpful, it truly means a lot to us! And, I’m sorry to hear about the challenges you faced during your stay. Regarding the water pressure, I understand how frustrating that must have been. There was some maintenance work happening during your visit, but I’m happy to let you know that the issue had been resolved in a timely manner. I also appreciate your thoughts on the room layout. We know the design might not work for everyone, but we do our best to make the layouts clear through photos online. That said, we’ll keep your feedback in mind as we work on improving guest experiences. Thank you again for sharing your feedback as it really helps us learn and improve. We’d love the chance to welcome you back in the future and provide a better experience! Warmest regards, Irmantas, Team Lead

Very poor

트립어드바이저 평점 2.0/5

Elissa J TripAdvisor 인증 리뷰

Dear Elissa, Thank you for taking the time to share your feedback. We are sorry to hear that your stay didn’t meet your expectations. We strive to provide all our guests with a comfortable and pleasant experience, and we regret that we fell short for you on this occasion. Regarding the continental breakfast, we would like to clarify that the type of breakfast included in your booking is mentioned prior to confirmation in the description of the hotel and in the booking page clicking in the info icon near the breakfast mention. We also want to address the issue with the bunk bed. Before your arrival, we sent a message inviting you to inform us of any special requests, including bedding arrangements. We apologize that this wasn’t as clear as it should have been. Once we received your message after midnight, we did our best to assist by sending housekeeping the next day to prepare the bunk bed and was not accepted, I can understand the first night was uncomfortable to share the double bed with your son, however if flagged the same night our team members would have arranged the bunk bed for you. Pictures of the room type are clear and regarding room size and amenities in the rooms. Should you decide to stay with us again, please feel free to contact us directly with any specific requests so we can ensure everything is prepared to your satisfaction. Kind Regards Rosa, AGM

Friendly staff and clean rooms

트립어드바이저 평점 4.0/5

Hunky D TripAdvisor 인증 리뷰

Dear 542hunkyd, Thank you so much for taking the time to share your experience with us! We are delighted to hear that you found our staff friendly and our rooms clean. It's wonderful to know that our location has been convenient for your travels, and we're glad you enjoyed the comfort of our beds. We apologize for any noise during your most recent stay, especially since we aim to provide a peaceful and relaxing environment for all our guests. Your feedback is invaluable, and we'll certainly look into ways to improve in this area! We truly appreciate your loyalty and look forward to welcoming you back soon. Please don't hesitate to reach out directly if there's anything specific we can do to make your next stay even more enjoyable! Warmest regards, Irmantas, Team Lead

Poor verging on awful

트립어드바이저 평점 1.0/5

ScruffyBadger 비즈니스 - TripAdvisor 인증 리뷰

Dear ScruffyBadger, Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your stay. This is certainly not the level of service and quality that we strive to provide to our guests. We understand your concerns regarding the customer service, room conditions, and the bar area, and we assure you that your comments will be taken very seriously. We are committed to addressing these issues with our team to ensure that future guests do not encounter the same inconveniences. Your feedback is invaluable as it helps us identify areas for improvement. We hope that you will consider giving us another opportunity to provide you with the exceptional experience that we aim to deliver. Thank you once again for your review, and we wish you safe travels. Kind regards, Irmantas, Team Lead

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,949 리뷰 9.2/10 위치
  • 2,973 리뷰 5.3/10 객실
  • 2,007 리뷰 8.6/10 서비스
  • 72 리뷰 9.1/10 인터넷 가격
  • 1,248 리뷰 6.7/10 청결도
  • 1,105 리뷰 6.9/10 가격 대비 가치
  • 960 리뷰 5.4/10 조식

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