ibis budget Edinburgh Park 2성

고객 평점 (ALL 평가) 4.1/5 1,498 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
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Edinburgh Business Park, 6 Lochside View, EH12 9DH EDINBURGH, United Kingdom

호텔설명

호텔 추가 정보

  • Less than ten minutes away from Edinburgh Airport

  • Gyle Centre Tram Stop is located just opposite the hotel

  • Unlimited continental buffet breakfast available

  • Enjoy a selection of drinks and snacks at the on-site café

  • Nearby landmarks include Edinburgh Zoo and Royal Highland centre

숙박

Take advantage of our Flight + Hotel offers

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호텔 위치

ibis budget Edinburgh Park

Edinburgh Business Park, 6 Lochside View
EH12 9DH EDINBURGH
United Kingdom

GPS:55.937871, -3.320634

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 조식
  • 100% 금연 호텔

FRAICHE

24/7 menu approach with hot and cold refreshments (pizza,sandwiches, pastries, etc.) are available whenever you need them

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  1,498 리뷰

TripAdvisor 평가  4.0/5  2,024 리뷰

Very poor

트립어드바이저 평점 2.0/5

Elissa J TripAdvisor 인증 리뷰

Booked 2 nights for myself and my son for his 16th as we were heading into Edinburgh on the Saturday for a ghost Tour .Arrived on the Friday and was very disappointed at the size of the room and the shower was in the room .When we went to bed discovered the bunk bed had no duvet cover reception said we should have asked for this before hand although only discovered when we went to bed at midnight. When I booked also said breakfast was included but when I got up in the morning went down was only continental very disappointing. For £185 per night very poor done stay for the second night checked out and went home .Anyone that's stays here won't return.

Dear Elissa, Thank you for taking the time to share your feedback. We are sorry to hear that your stay didn’t meet your expectations. We strive to provide all our guests with a comfortable and pleasant experience, and we regret that we fell short for you on this occasion. Regarding the continental breakfast, we would like to clarify that the type of breakfast included in your booking is mentioned prior to confirmation in the description of the hotel and in the booking page clicking in the info icon near the breakfast mention. We also want to address the issue with the bunk bed. Before your arrival, we sent a message inviting you to inform us of any special requests, including bedding arrangements. We apologize that this wasn’t as clear as it should have been. Once we received your message after midnight, we did our best to assist by sending housekeeping the next day to prepare the bunk bed and was not accepted, I can understand the first night was uncomfortable to share the double bed with your son, however if flagged the same night our team members would have arranged the bunk bed for you. Pictures of the room type are clear and regarding room size and amenities in the rooms. Should you decide to stay with us again, please feel free to contact us directly with any specific requests so we can ensure everything is prepared to your satisfaction. Kind Regards Rosa, AGM

Friendly staff and clean rooms

트립어드바이저 평점 4.0/5

Hunky D TripAdvisor 인증 리뷰

I have stayed here a few times for work, handy for travelling with either the train or tram into Edinburgh. Most recently, the hotel was very busy and quite noisy, even through the night. Nice staff and clean rooms make up for it, bed is always comfy!

Dear 542hunkyd, Thank you so much for taking the time to share your experience with us! We are delighted to hear that you found our staff friendly and our rooms clean. It's wonderful to know that our location has been convenient for your travels, and we're glad you enjoyed the comfort of our beds. We apologize for any noise during your most recent stay, especially since we aim to provide a peaceful and relaxing environment for all our guests. Your feedback is invaluable, and we'll certainly look into ways to improve in this area! We truly appreciate your loyalty and look forward to welcoming you back soon. Please don't hesitate to reach out directly if there's anything specific we can do to make your next stay even more enjoyable! Warmest regards, Irmantas, Team Lead

Poor verging on awful

트립어드바이저 평점 1.0/5

ScruffyBadger 비즈니스 - TripAdvisor 인증 리뷰

Truly dreadful. Quite honestly the poorest Ibis I've ever stayed at. The staff were clearly overworked but that manifested itself in a really bad customer experience. One overworked receptionist who was also the barman. He didn't engage in eye contact with the customer at all. Not once. Any communication was surly and grumpy. No pleasantries, no welcome. Awful. There was a ?supervisor present but he seemed to spend his time chatting to his mate at the reception desk amd actively avoided any customer contact. The rooms are incredibly basic which might be ok if this place lived up to its budget label. A badly fitting toilet door that offers no privacy. A weird bunk bed over the main bed. No sockets by the bed. Yet they're currently charging £233/night (TripAdvisor price 21/08/24). There is damp on the walls and the shower opens into the room, it's like they put a bunk bed in a large bathroom. In the bar if an evening there is no attempt to clear glasses and the bar area is almost inaccessible through a sea if unwashed glasses. The overpriced, not included breakfast is paltry and poor quality, served with an inspiring view of the neighbourhood bin, which sums up this hotel perfectly.

Dear ScruffyBadger, Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your stay. This is certainly not the level of service and quality that we strive to provide to our guests. We understand your concerns regarding the customer service, room conditions, and the bar area, and we assure you that your comments will be taken very seriously. We are committed to addressing these issues with our team to ensure that future guests do not encounter the same inconveniences. Your feedback is invaluable as it helps us identify areas for improvement. We hope that you will consider giving us another opportunity to provide you with the exceptional experience that we aim to deliver. Thank you once again for your review, and we wish you safe travels. Kind regards, Irmantas, Team Lead

Amazing dog friendly at reasonable price

트립어드바이저 평점 5.0/5

Chantelle S Solo travel - TripAdvisor 인증 리뷰

This hotel is super dog friendly and the floors don't have carpet in the room which is good when you have a puppy who can have the occasional accident. I used this hotel when I attended a dog show at the Royal Highland showground. My dogs really enjoyed the air con in the room and they also enjoyed the walks around the hotel. it's an amazing hotel.

Dear Chantelle, Thank you for your positive feedback! We are delighted to hear that you and your dogs enjoyed your stay with us. Our hotel is designed to be dog-friendly, with easy-to-clean floors and air conditioning in the rooms. We are glad to hear that your dogs had a great time exploring the hotel surroundings. Warm regards, Irmantas, Team Lead

Convenient Location halfway from Airport to Princess Street

트립어드바이저 평점 5.0/5

travelsedona150 TripAdvisor 인증 리뷰

The Ibis Budget hotel was very convenient and easy to access which was the main reason for our selection. Jumping on the tram from the Edinburgh Airport to the Ibis Budget hotel was easy and fast. Having just one night in Edinburgh, we looked for airport convenience and easy access to the center of Edinburgh. Our room was clean and comfortable and contained all the items we needed for a peaceful stay. Front Office Staff was helpful and knowledgeable and we enjoyed the availability of hot tea in the lobby. I would recommend this property to anyone looking for convenience and are on a budget. It did not disappoint.

Dear travelsedona150, Thank you for choosing ibis budget Edinburgh Park. We are delighted to hear that our convenient location and easy access met your expectations. It's great to know that you found our rooms clean, comfortable, and well-equipped for a peaceful stay. We appreciate your kind words about our Front Office Staff. Your recommendation means a lot to us! Warmest regards, Irmantas, Team Lead

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,899 리뷰 9.1/10 위치
  • 2,948 리뷰 5/10 객실
  • 2,003 리뷰 8.5/10 서비스
  • 64 리뷰 8.2/10 인터넷 가격
  • 1,263 리뷰 6.5/10 청결도
  • 1,101 리뷰 6.5/10 가격 대비 가치
  • 953 리뷰 5.4/10 조식

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