Mercure Tbilisi Old Town 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 585 görüş

Mercure Tbilisi Old Town - Image 1
Mercure Tbilisi Old Town - Image 2
Mercure Tbilisi Old Town - Image 3
Mercure Tbilisi Old Town - Image 4

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Otel ekstraları

  • Tarihi Şehrin merkezinde

  • Panoramik şehir manzaralı SKY7 Teras ve Lounge Bar

  • Konuklarımız için spor salonu ve saunaya ücretsiz erişim

  • Otel genelinde ücretsiz WiFi mevcuttur

  • Tesiste ücretsiz otopark

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Otelin konumu

Mercure Tbilisi Old Town

9 Vakhtang Gorgasali street
0105 TİFLİS
Gürcistan

GPS:41.688594, 44.8134

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

ASADO Steakhouse

ASADO Steakhouse, rahat bir atmosferde bir akşam geçirmek için bir buluşma noktasıdır. ASADO iki odak noktası etrafında tasarlanmıştır; kömür ızgarasında lezzetli et yemekleri ve aile ve arkadaşlarla sosyalleşme.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.7/5  585 görüş

TripAdvisor Derecesi  4.5/5  633 görüş

2024 mükemmeliyet sertifikası

Nice hotel

Tripadvisor puanı 4.0/5

Lee K TripAdvisor onaylı yorum

Nice hotel in a good location. The room was spacious and comfortable. Nice bathroom with walk-in shower. Dinner was very good and more of a western cuisine. Breakfast was a disappointment. No omelette station and very limited fruit. Lots of pastries.

Dear Lee, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Great base for exploring Tbilisi

Tripadvisor puanı 5.0/5

brys320 Friends getaway - TripAdvisor onaylı yorum

Excellent Hotel with perfect location close to the old town. Walking distance for most POI, Nice, clean rooms, good restaurants and a great bar on 6th floor. Friendly, helpful staff. Excellent breakfast. Highly recommended for a Tbilisi visit.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Close to the town centre

Tripadvisor puanı 4.0/5

Fullyflatbed Couples - TripAdvisor onaylı yorum

A clean and modern hotel approximately 10 minutes walk from the old town centre. The rooms are spacious and feel unique due to their decor and design. Beds are comfortable and the bathroom is large. There is a small gym and spa but sadly no pool. The rooftop bar is an added bonus on a clear day. Breakfast reasonable. Sadly some of the staff are not always friendly but I think that’s probably cultural difference.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Good hotel

Tripadvisor puanı 5.0/5

Timur Y TripAdvisor onaylı yorum

I have been in this hotel for one week, staff were very kindly ( thank you Maria and Nino, very helpfull girls) Breakfast was full. Comfortable rooms and servis is good. Thank you.

Dear Timur, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Room for a lot of improvement

Tripadvisor puanı 2.0/5

JamesPAB TripAdvisor onaylı yorum

I arrived on the early morning flight so paid for two nights so I could check in straight away. The reservation was /is covered by my credit card, however at breakfast there was an issue over the credit card not covering the charge to the room billing. Later I ordered room service midafternoon so I could sleep prior to my very early check out for a 05.00am flight. An hour after I ordered the food using the hotel's phone app, nothing arrived I called down to be told they don't usually use the app. It appears you read the menu on the app, then ignore on line ordering and phone the order in to the restaurant. When I phoned down to ask where my meal was they apologised and would process the order. In the special request tab on the app I asked for salt and pepper. The meal arrived an hour and thirty minutes after I placed the order, the main course plate was badly chipped and the service was without any salt and pepper. It took another ten minutes for the S&P to arrive. They weren't busy, it was mid to late afternoon and failed to deliver the service one has grown to expect as standard. This hotel has a lot to offer but is letting itself down badly by failing to manager the small stuff. The food would have tasted better if the S&P had arrived on the tray so the food could have been eaten hot.

Dear JamesPAB, Thank you for taking the time to tell us about your experience at the Mercure Tbilisi Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. For any support FEEL FREE to contact with me directly Sincerely, Erdogan Sahin General Manager

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  • 107 görüş 9.1/10 Kahvaltı
  • 100 görüş 9/10 Yemek
  • 65 görüş 9.6/10 Otel Ambiyansı

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