Mercure Kota Kinabalu City Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 1,940 reviews

Mercure Kota Kinabalu City Centre - Image 1
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Hotel extras

  • iMac corner and Free Wi-Fi

  • Walking distance to Jesselton Point, Jesselton Mall, Suria Sabah Shopping Mall and Gaya Street

  • Restaurant at rooftop with superb view

  • Suites with one, two or three bedrooms with kitchenette facility, dining & living area

Our accommodation(s)

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Hotel location

Mercure Kota Kinabalu City Centre

No 41 Jalan Gaya, Kota Kinabalu

GPS:5.988417, 116.079614

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,940 reviews

TripAdvisor Rating  3.5/5  344 reviews

I would say fair because of insect bite

Customer review rating 3.0/5

T. Solo - Confirmed reviews ALL

I have got insect bites for my first stay and cannot sleep for a whole night though I hv got another room for a second day and the problem resolved , there are still dots remain and needs time for me to recover. I hope you could enhance disinfection of the rooms to avoid recurrence of this for other customers.


Customer review rating 1.5/5

Herman H. Couples - Confirmed reviews ALL

Room 913, All clips of hanger are broken; Toilet floor area are submerge in water after shower since water leakage from door gap; Water boiler is broken as water will leak from somewhere; Electric supply will shut suddenly, electric power was shut more than half hour; Room 1012, TV Remote was not function; Temperature of air conditioner cannot be adjust, it’s hot.

Not bad, not good

Customer review rating 2.5/5

Anonymous Solo - Confirmed reviews ALL

Staff was great Cleanliness wasn’t

Great location for stay in Kota Kinabalu

Customer review rating 4.5/5

Kh Friends - Confirmed reviews ALL

Affordable multi-room suites available for larger groups of people, and very close to jetty for island hopping as well as a few large malls for shopping and food. If you want to eat in, there is very good breakfast and a nice Italian restaurant as well as a pool bar with drinks and quick bites. Highly recommended.

Short Work Trip

Customer review rating 5.0/5

Farhan Business - Confirmed reviews ALL

Stayed for a night during a short work trip in KK. Well located in town, on one of important street in KK. Grab rides are quick and easy to hire. Breakfast was okay and the room was clean and tidy. Amenities covered basic needs. Love the go green approach Just if you're are travelling with your own car, there is no designated hotel parking. But there are abundance of parking lots nearby though it's under municipal care. Make sure you pay to avoid compound Overall, was happy with my stay

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Other web-users rate our hotel

  • 1,747 reviews 8.6/10 Location
  • 2,335 reviews 6.5/10 Room
  • 1,279 reviews 7.4/10 Service
  • 42 reviews 8.2/10 WiFi
  • 1,092 reviews 5.8/10 Comfort
  • 955 reviews 5.7/10 Cleanliness
  • 707 reviews 5.6/10 Breakfast
  • 38 reviews 9.7/10 Beach

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