Hotel L'Échiquier Opéra Paris-MGallery 4 estrelas

The hotel is nice but I must say we were amazed by the level of service or the various errors by the Front Office staff while we stayed there. I would have given it 5 stars but to us, it seemed we were dealing with "amateurs". Calls at 10.30pm in the room and front office staff showing up at the door to check if the room was occupied, guest entering our room while we

Hotel confortável e bem localizado!

Era tudo limpo e bem conservado, mas a decoração do quarto e os móveis eram antigos. Não era compatível com algumas áreas reformadas do hotel.

Very comfortable hotel next to restaurants, bars and shops. The staff is very friendly and helpful. I had a complaint about an used (and dirty) pillow left in my room on the day of my arrival. It got changed right away. Breakfast was really really good. I would definitely stay here again

The Hotel LEchiquier Opera Paris is a very nice and beautiful hotel in a central location close to Montmartre, Louvre, Galleries Lafayette and Garnier Opera. It is very clean and quiet, and staff is very friendly. The rooms are very clean and comfy, and have fridge and kettle. The bathroom’s toiletries are all top range from Clarins that makes you feel very special! We didn’t have breakfast at the hotel, but had dinner and room service and food was great! They beautifully decorated the hotel for Christmas and had a live singer and piano player on New Year Day - felt like a perfect first day of the year. A tourist tip - the hotel has a great authentic Parisian bakery nearby called Julhes for croissants and baguettes - highly recommend to try their different pastry and cakes.

We were really pleased to have stayed at this hotel. We felt welcomed and well taken cared of from the moment we checked-in. All the staffs were very polite and helpful with our concerns. The room that we had was very spacious and complete with everything we needed. Thank you so much for giving us an upgrade. The hotel is surrounded with several restaurants and we ate at a few of them and were very pleased overall. The breakfast buffet at the hotel was amazing and the design and layout of this area is very elegant. We really liked it. We would not hesitate to stay here again on our next trip to Paris.

The boutique hotel is comfortable, has character and friendly staff. As on previous visits we were well looked after during our stay. The location works well for us. We really like the restaurant/bar area.

Consistency with staff attention, friendliness and excellent service. My only wish for change would be the beds. Too soft for someone with chronic back pains. Room with the balcony is amazing! Thank you.

Desde o atendimento até o checkout com muito atenção!’

As per the title above - hotel meets most selection criteria for both business & leisure travel to Paris (in this budget category). Room size is average, but that is not different from most hotels in Paris.

O hotel é muito agradável com um salão para jantar e café da manhã bem decorado. O quarto é bom. Café da manhã bem completo e possibilidade de refeições com cardápio variado e de qualidade. Os funcionários são muito atenciosos e sempre dispostos a ajudar ou fornecer informações. Vale destacar os funcionários Stra. Laurine e o Sr. Antonin. Foi una excelente estadia. Podemos recomendar

I am an Accor Platinum member. We had pre-booked 2 separate stays In Hotel L'Echiquier Opera Paris prior to departing Australia, a 1 night & a 3 night stay. For convenience we had breakfast in the hotel for the overnight staying under the assumption it was a free breakfast as is the case for Platinum members in Australia & Asia. Upon checking out I was surprised it wasn't free & didn't receive a friendly or informative response even though I was happy to pay for it. Upon returning for our second stay we found ourselves in the most furthest away room in a terrible position & the staff made a point of telling us on check-in that it wasn't a free breakfast. They made us feel unwelcomed & we really regretted staying there even though. The customer service was terrible and has made me question my loyalty to the Accor group. It was about the reception we received from the staff and the fact we felt like we were shoved out the back to teach us a lesson. I will not recommend this hotel as customer service should be the highest priority as that is what always brings return travellers. Its a shame.

Although we have announced that we will arrive around 13 o'clock, upon arrival the room was not ready. At my insistence I received room 517, a room with a much smaller surface. I refused room 517 and received, after 3 pm, an appropriate room, 417. Breakfast is very limited, poor; only one sort of eggs, 3 sorts of salami and 3 sorts oh cheese. And I asked for champagne / prosecco, I got the menu from the bar, where a glass of champagne costs 15 euros. A few days before I stayed at Mercure Montparnasse, where breakfast was much better! This is not the standard MGallery!

I love this hotel and this was my 4th visit there. The rooms are well thought out, beautifully clean and very practical. The staff are efficient and very friendly. The dining room is a work of art and the food is delicious. The position of the hotel is very convenient for Gare du Nord, as it is easy walking distance. I can easily walk from the hotel down to the centre of Paris and all the well known landmarks there. There are 3 Metro stations within a few minutes walk of the hotel if they are needed. There is even a Post Office around the corner.

The hotel was wonderful. It was centrally located to all the sites we want to see, and if they were further the metro was very easy to access. The staff was exceptional, always willing to assist and help with any Paris questions.