Hôtel Mercure Paris Opera Grands Boulevards 4 estrelas

Really nice stay. The staff here are super helpful and pleasant. I really appreciate when hotels listen to what you ask on your booking form. I asked for a quiet room and they made sure my room was quiet and I am really thankful for this. Well done to the team!

We arrived early and the front desk took our bags and gave us instructions on the metro, bus and walking nearby. It was really a perfect start. Our suite was beautiful and quiet. The breakfast was awesome and my husband said the best eggs he has ever had. All the staff was very friendly and helpful. A special thanks to the manager!

Fomos muito bem atendidos, o quarto amplo, os recepcionistas prontos a ajudar. Um café da manhã delicioso.

tivemos um excelente atendimento e o hotel está em perfeito estado de conservação e limpeza, tornando a experiencia muito agradável

Nice room and, as usual, excellent personnel attitude from accord group. This will likely become our usual spot for when in Paris for work or as a couple. The place is surprisingly calm for the location.

Atendimento sempre rápido e de boa qualidade, com respeito, clareza de informação e dedicação em resolver qualquer situação da melhor maneira possível.

stayed 3 nights at rates from EUR330~360, standard room. Only 1 bottle of 500ml mineral water for the entire stay. The hotel says they do not provide bottled water for each night of stay. The taxi that has been called by the hotel is not the same as the one you hail in the street and has no meter and is very expensive, so make sure to ask for the ordinary taxi. There is no particular view from the room window and the street was noisy until late at night (music, people partying etc). Other than these points, the room was small but clean, the air conditioning was working, service was good and breakfast was ok for the price.

Caros, Fiquei muito decepcionado com o hotel. O hotel é muito pequeno e desconfortável. A recepção é pequena, o quarto é muito apertado e o local do café também é limitado. O conforto é muito limitado em todas as áreas. Mas o que mais me deixou chateado foi o desaparecimento de uma camisa branca do quarto após o meu check out. Eu a esqueci no banheiro. Procurei o hotel no dia seguinte e, depois de alguma insistência , fui informado que nada foi encontrado. Era uma camisa branca de mangas longas da marca Burberry. Tenho absoluta certeza que a deixei lá no banheiro. É lamentável , que não a tenham guardado para que pudesse ser devolvida. Achei isto uma situação vergonhosa que me deixou revoltado. Eu sou o tipo de hóspede que viajo muito e me hospedo em vários hotéis da rede Accor no Brasil e no mundo. Os funcionários da minha empresa também utilizam esta rede. Esta triste experiência me fez repensar sobre se devo continuar confiando nesta rede. Atenciosamente, Rômulo L..

O espelho do banheiro estava quebrado. Quando entramos já havia uma embalagem de lenço descartável abaixo de uma das camas que não foi retirado pela limpeza por 2 dias. Algumas toalhas tinham furos e nem sempre repuseram o papel higiênico e o lenço de papel.

Booked a two-night stay at this hotel and on the second day there was a problem with the toilet. I addressed the problem with the receptionist who promptly offered to move us to a different room. the new room turned out to be even bigger than the one we had. Overall, very friendly and helful reception. Would definetely stay again.

Came very late in the night and got room no 602. It was a damp smell when we came into the room. Then we felt it was very wet on the carpet. No wonder about the damp smell. Had to change room. It took almost 45 min to change in the reception (02.00). Staff didn't know to say hello/bonjour. Not very serviceminded. We were unlucky that the elevator broke down after 1 day. Didn't get fixed for the rest of our stay (4 nights). Stayed in 5th floor...

The hotel was conveniently placed near to the Opera and Saint Denis regions, close to the Gare de l'Est and the Metro network. Rooms were small, but clean and well-equipped, although there was some disturbance from the courtyard early in the morning from people living around the hotel. We elected not to have the breakfast, but otherwise the bar was convenient. Staff were very helpful and friendly and the level of English was very good. We enjoyed the stay.

Vcs nos salvaram de um outro hotel! Seu pessoal, que posso dizer.., maravilhoso, 100% atencioso, tudo de bom!

O Ar condicionado não funcionava, o quarto estava muito quente, não conseguimos dormir. Mesmo com nossa reclamação não conseguiram resolver

Comfortable and spacious room overlooking a peaceful courtyard despite the hotel's close proximity to the Grands Boulevards. Public areas a little limited but a good breakfast served in the hotel's well restored vaulted cellars.