布鲁塞尔中央车站诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 4,892 评论

安心悦界(ALLSAFE)认可酒店

信息短信

+ 15 服务

酒店其他优惠

  • 距离布鲁塞尔中央火车站和国际火车站候车室仅几步之遥

  • 酒店地理位置优越,适合探索布鲁塞尔市中心

  • 免费无线网络、纯平电视、迷你酒吧

  • 酒店酒吧和餐厅可通往庭院花园

  • ALLSAFE NSF 认证酒店

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店位置

布鲁塞尔中央车站诺富特酒店

Avenue Fonsny 5-7
1060 布鲁塞尔
比利时

传真: (+32)2/5331099

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • BUS:  20-27-49-50-78 MIDI- ZUID

  • SUBWAY:  2 MIDI-ZUID

  • 乘飞机

    BRUSSELS AIRPORT 达到 16.5公里 / 10.25 英里

  • 乘飞机

    BRUSSELS SOUTH 达到 60公里 / 37.28 英里

  • 乘火车

    BRUSSELS MIDI 达到 0.1公里 / 0.06 英里

  • 乘火车

    BRUSSELS MIDI 达到 0.1公里 / 0.06 英里

GPS:50.836951, 4.339883

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
  • 停车
  • 餐厅
  • 可供轮椅出入的酒店
  • 空调
  • 无限网络
  • 早餐
  • 酒吧

GOURMETBAR 非合约照片

Selection of international and local dishes

我们的客房

诺富特布鲁塞尔中心中央车站酒店的客房宽敞,现代且可适应需要。客房具有温馨、时尚的氛围。客房配有冷气、电话、保险箱、电视、迷你酒吧和免费无线网络连接。

布鲁塞尔中央车站诺富特酒店
的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.3/5

4,892 评论

TripAdvisor 评级 4.0/5

1,031 评论

unexpected night in Brussels

Tripadvisor 评级 5.0/5

cornuusa Business - 21/11/2021 经 TripAdvisor 认证的评论

Had issues with my Eurostar and had to stay in Brussels, booked this hotel as it was close by. Not disappointed at all. Friendly staff, nice and comfortable room, very good breakfast. Despite the fact it is located in city center, room was very quiet.

Flea Market trip

Tripadvisor 评级 4.0/5

sulu205 13/10/2021 经 TripAdvisor 认证的评论

The hotel was great. Good service. Good people. Overall a good stay and sleep. On Sunday morning there is a gigantic market across the street. And they have everything you could possibly imaging without driving your vehicle. just walk across the street.

Executive free for being a member

Tripadvisor 评级 5.0/5

ionesculuci93 06/02/2020 经 TripAdvisor 认证的评论

The executive room was given to me for free from a normal superior room reservation for being a member, and it was the best hotel experience i have ever had. I recommend the novotel and all accor hotels for being just the hotel service that you need for city brakes and business trips. They definitely won me as a client with the executive upgrade.

Very loud construction all day for 2 days

Tripadvisor 评级 1.0/5

gillespied2 01/02/2020 经 TripAdvisor 认证的评论

The hotel and staff were nice, but it's inexcusable to put your customers directly beneath a room that is under construction with loud noise, power equipment in use and workers stomping about all day for both days of our stay. I don't believe this was an oversight because I'm certain that hotel management was aware of the construction schedule, so I believe that it was just greed that prompted you not to block out the rooms that would be impacted by the noise of the construction. I am an expat living part of each year in Vietnam, and have stayed in some of your other brand hotels throughout SE Asia (Ibis, etc.), but will no longer do so because of this poor experience.

Good location for train tranportation

Tripadvisor 评级 3.0/5

VirojEak Family - 02/01/2020 经 TripAdvisor 认证的评论

Good located nearby main train station. The room is big (we choosed executive room). But the breakfast had limited choices comparing with other Novotel hotels. Very few choices, not meet expectation. The staff are very few as well. When there's many guests waiting for check it, this showed traffic jam on que. And the staff at reception needed to take care coffee shop also, so many tasks making not provide service ontime for guest at check in counter.

warm and fantastic stay

Tripadvisor 评级 5.0/5

Abdullatif A Family - 20/12/2019 经 TripAdvisor 认证的评论

I had a very pleasant stay with my family, the rooms were very clean, the room service staff were very kind, the reception staff were very helpfull and very ready to give any assistance ,thank you for all of them, the resturant was very clean however the food diversity is not enough.

客户意见评级 4.5/5

M. K. C. 情侣住宿 - 09/12/2019 所有已确认评论

員工親切有禮

Der Mr Kai C., Thank you very much for your comment. We are pleased to read that our hotel was up to your expectations and that you enjoyed the professionalism of our staff. Once again, thank you for your comment. We are looking forward to welcoming you back in the near future. Kind regards, Mallorie Tilmant Guest Relations

A lot of room for improvement.

Tripadvisor 评级 2.0/5

jgraham182019 Friends getaway - 09/12/2019 经 TripAdvisor 认证的评论

Probably the worse experience I have had in any Accor hotel, and not what I expect from Novotel which I have always been told were a 4 star star rating. I was upgraded to an Executive room as I am a Gold member of the Accor Loyalty scheme, the free mini bar was never re-filled correctly every day of the 4 days I was there, so always had to ask at reception. The coffee capsules were also not replenished one day, these are just basic hotel housekeeping tasks, so why so difficult? The bathroom sink had no plug to stop water draining and no member of staff cold tell me why, including the Front Of House Manager, who did come to investigate, but i never saw or heard from him again. For a hotel chain that says it is a environmentally friendly company, I don't see how wasting water is acceptable. The bar is a joke, it has two counter top machines of the type you would have at home, and are just not suitable for a commercial business. The Stella Artois ran out on our first night there. Not sure why the Ibis hotel just up the road has such a better bar. I am always loyal to Accor hotels, but this this will be my last stay at any Novotel hotel.

Dear Mr Graham, First, we would like to thank you for your stay at Novotel Brussels Centre Midi Station. We are sincerely sorry that your experience was not up to your expectations. Please accept our sincerest apologies. You already shared your concerns during your stay and all our team tried their best to reply to your observations and to make it enjoyable because we strive to provide the best quality of service to our customers. We are truly sorry that your mini bar was not re-filled correctly on your first day. We discussed this matter with our main housekeeper who took care of it personally afterwards. You mentioned that you were disappointed by our bar, our hotel is smaller than the Ibis Brussels Midi so is our bar but we can assure you that our beer draft are suitable for commercial business as in Belgium we are meticulous about our national beverage. Once again, thank you for your feedback that, I'm sure, will help us to improve the quality of our services. It is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Mallorie Tilmant Guerst Relations

满意的住宿

客户意见评级 4.0/5

Zhuhl 商务住宿 - 22/10/2019 所有已确认评论

住宿的条件满意,卫生情况很好,也很安静,早餐也不错

Dear Mr Z., Thank you very much for your review. We are delighted that you enjoyed your stay. We are looking forward to welcoming you back soon. Kind regards, Mallorie Tilmant Guest Relations

四人房格局舒適

客户意见评级 4.0/5

Abby C. 家庭住宿 - 21/10/2019 所有已确认评论

很喜歡四人房的格局。但四人房只提供一罐礦泉水,無法理解,而且只有第一天有,之後都沒有再提供。另外房間也沒有提供脫鞋。浴室除了浴缸之外沒有排水孔,差點讓房間淹水。

Always a good hotel, but almost closed on a Sunday

Tripadvisor 评级 4.0/5

Jfre70562 Couples - 17/10/2019 经 TripAdvisor 认证的评论

I like this hotel, stayed many times and always been satisfied, but this was the first time on a Sunday, and I was a bit disappointed that aside from the rooms themselves, the hotel appeared to be closed for business. As an Accor member I normally get a welcome drink, but that was unavailable as the bar was closed, and seemingly only one person on duty, and no food available either. I am surprised at this in such a prime location. None the less, the rooms are always good, you get a safe and a fridge (to put your own beer in that you can buy from Delhaize down the street!) and I got one on the 7th floor with a balcony, which is always a bonus, and the member of staff on duty was welcoming and helpful as always.

Dear Sir, Thank you very much for your kind review after your last stay in our hotel. It is always a pleasure to read such positive feedback; especially from a loyal guest. I will share your comments with our team. I am sure that that they will be happy to know that they made your stay enjoyable. Nevertheless, we are sorry to read that you didn't receive your welcome drink. Please accept our sincerest apologies. Be certain that we are going to investigate this matter with our colleagues because your satisfaction is important to us and we are working day to day to offer to our guests the best quality of service. Once again, thank you for your comment that helps us to maintain and constantly improve the quality of our service, it is really important to us. See you soon! Kind regards, Mallorie Tilmant Guest Relations

Excellent Hotel n Good Helpful Staff

Tripadvisor 评级 4.0/5

Voyager40916959826 Family - 16/10/2019 经 TripAdvisor 认证的评论

Enjoyed our stay at the Novotel . Wonderful Big n Clean n Comfortable Rooms . Very Helpful Staff. Location of Hotel is also good but not too far from the City Center. However the Hotel is just 100 meters from the Midi Train Station .

总的来说还可以的住宿体验

客户意见评级 3.5/5

Alexander C. 单人住宿 - 09/10/2019 所有已确认评论

首先,非常感谢酒店免费帮我升级到套房!虽然酒店设施有点老旧,但是床很舒服。然而问题是发现了上一个客人的指甲在沙发上,有点恶心。

Dear Mr C., First of all, we would like to thank you for taking the time to write a review about your stay with us. We are pleased to read that your overall experience was satisfactory. Nevertheless, we are truly sorry about the situation that occurred with the sofa. Please accept our sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence because this situation is not up to Novotel's standards. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Once again, thank you for your feedback that, I'm sure, will help us to improve the quality of our services. It is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Mallorie Tilmant Guest Relations

間中夜晚沒有熱水供應

客户意见评级 3.5/5

Benny H. 情侣住宿 - 08/10/2019 所有已确认评论

交通方便,在火車站傍,酒店環境舒適,但間中晚上沒有熱水供應,更加沒有暖氣供應,前台誠懇有禮。

房間整潔寬敞

客户意见评级 4.5/5

匿名 朋友住宿 - 24/09/2019 所有已确认评论

服務人員親切,房間寬敞整潔,離車站很近

Nice and decent

Tripadvisor 评级 4.0/5

RiyadhDC Family - 22/08/2019 经 TripAdvisor 认证的评论

Stayed for less than a week at this hotel. Its in front of main metro-train station in Brussels.so you can reach the city easily. Main city areas like grand palace are within 20 minutes walking distance. Friendly staff. Breakfast is average in my opinion. Note: I think they usually switch AC OFF during the day and ON at night. Wasn’t big issue as I can open the windows (weather was nice at that time) so I didn’t complain to them.

Short family vacation in Brussles

Tripadvisor 评级 4.0/5

Mohammad G Family - 14/08/2019 经 TripAdvisor 认证的评论

- Location of the hotel is very good as it is very close to midi station. However you will need to commute to the Brussels central for site seeing. - Room is of good size and bathroom is also of good size.

Our trip homw from Maastrick

Tripadvisor 评级 3.0/5

Freedom304204 Family - 14/08/2019 经 TripAdvisor 认证的评论

we choose the hotel as we usually stay in Accor Hotels as we never get let down, as member its easy to book online and the service never lets you down. We chose the hotel as it is opposite the Brussels Midi where we caught the Eurostar to London.as a train enthusiast I couldn't have got a better room looking over the station from our veranda. The room was clean with a bath / shower, room service was very good. we ordered a pizza which arrived within 10 minutes.

A pleasant stopover.

Tripadvisor 评级 4.0/5

RGatLN Family - 22/07/2019 经 TripAdvisor 认证的评论

We spent one night here in transit to another destination in Belgium. On arrival, Regina was very helpful and deserves a special mention. We were grateful to be able to check in early however we still wanted to explore Brussels for the day and she provided some great advice for what to see and how to get around the city. A few hiccups in the hotel room were not being able to turn off the lights without also turning off the power, which made it hard to charge devices overnight! The sofabed was uncomfortable for our teens to share. Breakfast was also a bit hit and miss, with a great selection of pastries and cold offerings but no refill on the hot buffet in the whole 30min we spent there, not a single hotel employee in sight! Overall we were still happy with our stay, the hotel has a great location and the rooms are very quiet.

簡單樸實的商業旅館

客户意见评级 4.0/5

L. Y. C. 朋友住宿 - 12/07/2019 所有已确认评论

櫃台人員的服務態度非常親切熱心,很詳細介紹週遭環境以及景點,以及如何前往的方式!讓住客能够立馬知曉,不會多走很多的冤枉路,真是太棒的服務態度!

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