客户意见评级 (ALL 评级) 4.3/5 4,892 评论
ALLSAFE NSF 认证酒店
酒店参加 Planet 21 计划，积极推动酒店业可持续发展。
Avenue Fonsny 5-7
从 15h00 办理登记入住手续
从 12h00 办理退房手续
从 办理登记入住手续 - 从 办理退房手续
Selection of international and local dishes
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unexpected night in Brussels
cornuusa Business - 21/11/2021 经 TripAdvisor 认证的评论
Had issues with my Eurostar and had to stay in Brussels, booked this hotel as it was close by. Not disappointed at all. Friendly staff, nice and comfortable room, very good breakfast. Despite the fact it is located in city center, room was very quiet.
Flea Market trip
sulu205 13/10/2021 经 TripAdvisor 认证的评论
The hotel was great. Good service. Good people. Overall a good stay and sleep. On Sunday morning there is a gigantic market across the street. And they have everything you could possibly imaging without driving your vehicle. just walk across the street.
Executive free for being a member
ionesculuci93 06/02/2020 经 TripAdvisor 认证的评论
The executive room was given to me for free from a normal superior room reservation for being a member, and it was the best hotel experience i have ever had. I recommend the novotel and all accor hotels for being just the hotel service that you need for city brakes and business trips. They definitely won me as a client with the executive upgrade.
Very loud construction all day for 2 days
gillespied2 01/02/2020 经 TripAdvisor 认证的评论
The hotel and staff were nice, but it's inexcusable to put your customers directly beneath a room that is under construction with loud noise, power equipment in use and workers stomping about all day for both days of our stay. I don't believe this was an oversight because I'm certain that hotel management was aware of the construction schedule, so I believe that it was just greed that prompted you not to block out the rooms that would be impacted by the noise of the construction. I am an expat living part of each year in Vietnam, and have stayed in some of your other brand hotels throughout SE Asia (Ibis, etc.), but will no longer do so because of this poor experience.
Good location for train tranportation
VirojEak Family - 02/01/2020 经 TripAdvisor 认证的评论
Good located nearby main train station. The room is big (we choosed executive room). But the breakfast had limited choices comparing with other Novotel hotels. Very few choices, not meet expectation. The staff are very few as well. When there's many guests waiting for check it, this showed traffic jam on que. And the staff at reception needed to take care coffee shop also, so many tasks making not provide service ontime for guest at check in counter.
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